Remarkable staff in the outpatient. I gained so much from the therapy. The therapy sessions are…read moreengaging and helpful. The staff genuinely cares about me.

From a mental health best practices point of view the inpatient program here is the worst. The day…read moreroom is consistently loud, absurdly over stimulating. There are a few bright stars on the staff, especially Jadin and Caroline, but far too many of then, especially on the night shift, are rude and abusive.​

Only giving 5 stars because I can't give 10!! I have 2 children with ASD. They're 3 (girl) and boy…read more(4). I can't say enough good things about BIG. Before starting therapy my husband and I were terrified to leave our babies with strangers and have no way to supervise whether they were ok or not. They've created such an environment we knew when we walked in the doors for assessments that our babies were in good hands. We were greeted with a warm welcome and buzzed into the back to take a tour of the facility while assessments were being done. There are devices in place to prevent children from eloping if they're prone to that. They are in a classroom setting however they still have a therapist assigned specifically for your child. Compared to other ABA clinics, BIG is the GOLD STANDARD of the Baton Rouge, Hammond, and the New Orleans area hands down. I love that they require a certain level of education to work there as well as requiring continued education. I won't go into detail, but It's very obvious that the children's well-being is top priority and this company isn't in it just for the money. Cassie, one of the owners seems to have a very close knit relationship with all the kids involved in her clinic. She has treated me and my family nothing short of like her own family. There is a BCBA present at all times instead of like some companies that just have a BCBA supervise periodically. Kelsey and Kourtney are AMAZING BCBAs and we started seeing huge improvements with both kids within the first week. My children are non-verbal and had no way to communicate upon starting. They VERY QUICKLY implemented PECS and gave my babies a way to talk to me. We've never had any issues with inconsistent staffing or had any days where there was not a therapist available to work with them unlike other companies who constantly have that issue. When we pull up to the building in the morning the kids both light up and begin smiling and laughing and I can just tell that they truly enjoy being there. I never wonder if they are being mistreated while they are there. Any time there is the least of an incident, they call and let you know what happened and send home a note with their daily report. Never have came home with any unexplained bumps or scrapes. They offer regular parent trainings which helps tremendously with implementing at home. They are very transparent when it comes to what their goals are with the kids and how they plan to get there. They educate you at meetings on the what/whys of everything they're doing. We live over an hour from Baton Rouge and stopped services to go with a company closer to home. That ended up a total nightmare. After extensive research on every single ABA company we could find in Louisiana, we ultimately decided the kids progressing in leaps and bounds was worth making the drive and are placing our kids back at BIG. We have to move closer to New Orleans within a year and have made the decision to even make that drive, that's how good they are. Also, BIG isn't JUST ABA therapy, they're an accredited school and there is no other clinic like them anywhere near the area, so there's no worry of rushing them into a traditional school system before they're ready. I can honestly say that I do not have one complaint about BIG or any of BIG's employees.

I've been knowing the owners Cassie and Renee before they got their own building! They inspire me…read moreby building their business helping those with autism and their families. I love the idea that they have locked doors to go in and out for the "runners" that attend classes and therapy here! As a mom with a child with exceptionalities, safety is paramount! All the employees are easily identified so you know who is staff and a visitor in the building! We are excited that our family member is attending a social skills classes that will help with everyday conversations and to also prepare for job interviews. I really like how professional they handled our application to the class: the professional phone call, the email with the application to see if we qualify for the class, the meeting with the behavior therapist to see if our family memeber is best suited for the class. Our family member was okay to take the class because they felt welcomed in the meeting before the class. The sitting area is comfortable with a tv that shows an informational video about their successful stories. I also did not know they have parent classes, educational tutors and classes for pre-k readiness too! The main goal is behavioral therapy for children with autism to be social, to speak, and to overcome their sensory issues All to be socially accepted in the "real world." BIG gives children that chance to learn to talk and make friends. I'm very excited that my child will be apart of the BIG family!

We all have issues that from time to time get to the best of us. So happy that my primary care…read morephysician suggested Dr. Ransom of the CBT Center for me to confide in to work some things out in my life. I do believe that many individuals do not understand how cognitive therapy works or even allow the treatment to progress toward a successful goal. Well my experience with this business has been stellar and I thank them for their assistance.

I was a client of this clinic a couple years ago. The people there are friendly enough, and I guess…read moreit sort of helped, but the doctor I saw frankly made me feel uncomfortable. He talked about himself a lot, and some sessions didn't even feel like they were about me. I'm writing this now because a good friend just recently shared that she had a similar experience with this clinic.

This company doesn't take care of their therapists and administrators at all. I would say they have…read morea high turnover but employees are only leaving in droves. My son's therapists are compassionate wonderful people who keep parents bringing their kids but the companies infrastructure is weak. They have closed down both offices my son was attending abruptly because employees quit because they're overloaded with work and not getting treated well or paid enough. Whenever you call corporate office they never answer or respond. They truly could care less about anything but lining their own pockets. It's basically the Walmart of ABA therapy. It's completely cowardice to never respond to complaints and corrupt to quietly mistreat employees until they can no longer handle the abuse. Thanks to the great therapists who helped my son but the company can eat shit.

Therapeutic Learning Center offers private pediatric Occupational, Speech and Physical Therapy…read moreservices to the Greater New Orleans area. Everyone I have had the pleasure of meeting here, from the owner to the office administrator, has been exceptionally wonderful! They have a large clinic with therapists who are employed both full time and on an "as needed" basis, so they are able to see you much more quickly than other clinics that offer similar services. The play (therapy) areas are spacious and clean, with lots of toys to promote learning! Megan is our speech therapist. She is so sweet and amazing with children! We have only recently started seeing her for services but I can tell that my son is enjoying their time together while playing and learning. We currently visit their office, which is conveniently located in Old Metairie, for one-on-one therapy but their therapists also offer school-based therapy which I think is really fantastic. Another unique service they offer is group therapy classes. A few of the groups they are currently offering classes for are: Picky Eaters and learning Social Skills. However, they also offer group classes for Handwriting Clinic, Pre-K Readiness, Art/Sensory Play, Fun with Food, and Articulation and Language at various times throughout the year. In addition to the above classes, they offer Summer Break and Winter Break programs! They seriously do it all! I can't wait to see the progress my little guy makes as we continue to visit them. I would not hesitate to recommend TLC to anyone whose child is in need of therapy services or a program to keep them entertained over the summer and winter breaks.

From the owner: Pediatric Occupational, Speech and Physical Therapyread more

My daughter came in on a weekend and was told she would be discharged by Tuesday morning and when…read moreMonday came it was different story. They started giving her pills that made her sleep all day and night. She is a total different person but they are telling me that she's depressed that's why she's taking medication. The doctor only wants to keep her there because she has insurance, Dr. Yassin. The social worker should be the patient advocate but she doesn't have a voice. My child complain about the bed and waking up hurting every morning. The level of service is horrible. I wouldn't send my dog here for care. They would rather pump you with pills than to actually do their job. Her stay went from 3-5 days to 7-10 maybe 15 it's no time frame according to the social worker, which is some BS. All of this for money!!

My daughter was transported there due to it being the only "Covid bed" shortly upon arrival, she…read morebegan to be sexually assaulted by a patient, she made repeated reports, told staff. When I got involved they suddenly can not give her copies of her statements, have made her have to stay in the facility with him, refused to retest which she was negative, they now restrict her access to communication with family who is in a completely different parish! I called the police! I will not let this die down! You met the wrong person today