I waited here 4 hoirs to be seen for a spider bite. The Viage nurse was trying to tell me that I…read morehad covid so they forced me to do a covid test. they sent me home only after prescribing penicillin (which I explained to the doctor that I can't take because I'm breastfeeding) and all the nurse did was draw a line around the bite with marker telling me to come back if it gets bigger. she said she worked there 17 years to learn how to do that. after all that they did not even give me a copy of my negative covid test such idicocracy! I can't beleive these people get paid to not help anyone , like really they went to 20 years of medical school for that?? shocking!

I am the 74-year-old sole caretaker for my 91-year-old partner, a patient of Dr. Derek Naccari. I…read moream sharing this due to a critical safety and communication failure regarding his heart medication, Metoprolol. On Monday, Aug 10, I called for dosage clarification. No callback. On Tuesday, the receptionist insisted staff called three times on Monday--untrue per my phone logs. She promised to escalate it. Still no callback. On Wednesday, Aug 12, I went in person to 4315 Houma Blvd. Staff focused on deflecting blame rather than resolving a cardiac medication issue for a 91-year-old, though I left a written statement. By Thursday, Aug 13, four days later, no clinical staff had called. Receptionists then stated they lacked authority to transfer me to a triage nurse. As a result, I've filed a formal grievance with LMC and have received an acknowledgement from Ariel that the issue will be investigated. Blocking a 91-year-old cardiac patient from clinical guidance on vital medication for four days is a direct safety risk and unacceptable.

EJGH, is by far the best hospital in this region. Fast,…read morefriendly, qualified and again, friendly. I had yet to visit a hospital here where I did not feel like I was simpky, a number. Not at EJGH. I felt valued, and cared for. Thank you EJGH, for being all you could have been.

I really think this is the best kept secret around!!! For ER visits this is the place to go. In and…read moreout with exceptional care. The staff is very knowledgeable and friendly. I've really hate leaving this review because now everyone knows the secret.

They showed up 2 hours early without letting ANYONE one. At 9 I Decided to pack up my dad and just…read morebring him to to 7 min trip. I was told no because they inititally broaght the wrong van. And now a 7 min ride will cause us an hour or two. On top of having to wait i was greeted with extremely rude staff. By all means call me . 5045590335

My husband has neuroendocrine cancer, and his medical team is here. It is one of the few…read moreneuroendocrine cancer teams in the country, and we can't recommend it highly enough. Things we have observed about the facility: - Some patient rooms are very generous in size and others are soooo tiny. ‍ - The nurses and other staff are wonderful. - The virtual nurse that visits with you by video chat is a great addition to the patient experience. He or she handles many of the administrative duties, freeing the nurses on the floor to pay more attention to patients. - Patient food is average, but the baked chicken is delicious. - The cafeteria is not open at night or on weekends, so family members are on their own to find a meal at those times. - Valet parking is available but it closes around 5:30 pm (approximately!). After this, you have to get your keys from security. The cost is just $5, and free for those over 65. - There is ample close, free parking. - MyOchsner, the app, is awesome. Your info is readily available and it's easy to send messages and get answers from your medical team.

Timeline Summary:…read more January 10, 2026 - ER Visit Seen by Dr. Gregory Hurley, MD--exceptional physician. Diagnosed with bacterial pneumonia and discharged with antibiotics and nebulizer treatment. Symptoms worsened by January 12 (not due to physician care, but ineffective treatment). January 18, 2026 - Primary Care Received steroid injection, antibiotic injection, high-dose doxycycline, inhaler, and nebulizer treatments. January-July 2026 Repeated respiratory illness episodes. Continued antibiotics (including Zithromax) and breathing treatments. I expressed concern that the pneumonia never fully resolved. A chest X-ray was recommended but delayed due to work obligations. June 19, 2026 - Chest X-ray Results showed no acute cardiopulmonary process and no change from 2020 imaging--no visible pneumonia. July 10, 2026 - Emergency Event Awoke covered in dark brown mucus from nose and mouth. Immediately went to Ochsner ER (Kenner). Dr. Hanna Lurye, DO acted quickly and appropriately. Extensive testing performed (labs, cultures, CT scan). CT revealed multifocal pneumonia (right worse than left), sepsis, and respiratory failure. I was admitted. Hospital Stay (July 10-17, 2026) Delayed initiation of breathing treatments (not started until ~2 days after admission). Dr. Alexander Whitehead, MD provided minimal interaction. July 14-16 - Under Dr. Madeleine Nguyen, MD Repeated refusal to order follow-up imaging despite my condition and requests. Only after escalation did she reluctantly approve an X-ray. July 16, 2026 - X-ray Result Showed only slight improvement from July 10. This is unacceptable given the severity of my diagnosis and the volume of IV antibiotics administered. Despite ongoing illness, I was discharged after 7 days--only "slightly improved"--from multifocal pneumonia, sepsis, and respiratory failure. It is evident discharge decisions were influenced by insurance limitations (Blue Cross approval through July 15). I was pushed out while still clinically compromised. Additionally, antibiotics administered during hospitalization were ineffective, yet treatment adjustments were delayed until discharge planning. Conclusion This reflects systemic prioritization of cost over patient care. I was discharged prematurely while still seriously ill. Staff Recognition (4th Floor): Outstanding: Heather Chimetho, RN Ebony Simmons, RN Pooja, Terri Lynn (Charge Nurse), Jasmine Lee (IV), Tech Kelly Good: RN Wesley, Wonda (Respiratory Therapist), Tech Jasmein Unacceptable: Tatresa (desk tech - dismissive, hung up calls), Nurse Diamonique (rude, unhelpful)

If I could give negative stars I would!…read more I went to the Ochsner Metairie Emergency Room because I had a seizure, and I would rather die on the street or at my desk than ever go back to that location. As soon as they wheeled me in, I couldn't believe what I was seeing. You couldn't even walk through the hallways because they were completely full of stretchers and beds with patients lying in them. Not the waiting room. The hallways. People were bleeding, passed out, sleeping, and waiting for care. It looked like something straight out of The Walking Dead. I've never seen anything like it. I understand emergency rooms get busy. One of the staff members told me they had just received a large influx of patients within the last 30 minutes. I can understand that. What I can't understand is the quality of care. One staff member came to talk to me, and I asked for a cup of ice. She said, "Okay, I'll be right back." I never saw her again. I sat in that exact same spot for over 30 minutes. It's not like I had been moved and she couldn't find me. She simply never came back. Then it was time to draw my blood and start an IV. Before he even touched me, I told him I have rolling veins and that I'm a difficult stick. I specifically asked him not to fish with the needle. I told him that if he had to fish, I'd rather someone else try. He joked, "I ain't got no bait," trying to be funny. Then he proceeded to do exactly what I asked him not to do. He kept fishing around in my vein with the needle. Usually, if my vein rolls, people stop, remove the needle, and try again or get someone else. He didn't. He just kept digging around. After several minutes, I told him to stop because I didn't want him doing it anymore. He kept saying, "If you don't want me to do something, I won't do it," but by that point, the damage was already done. I grabbed my things, called an Uber, and left. I'm not saying every Ochsner facility is like this because I honestly don't know. I'm talking about the Metairie Emergency Room. Between the overcrowded hallways, the lack of communication, and the way I was treated, this was one of the worst healthcare experiences I've ever had. No one seeking emergency care should have to go through what I experienced.

I feel Oschner's of New Orleans on Jefferson Hwy should be held accountable for the performance or…read morebehavior of their rotation of doctors when giving care to one doctor in particular I will not call her name, but I have submitted a formal complaint and I'm seeking legal council. She has which is a note system that travels along with each patient in their files. She has placed a note in my file in epic stating that he is an which is incorrectly. My son has to take Delatin via IV. So how can he be attic if the only way he can get it is that your hospital administer? It's not something you can go off the street and get he hasn't been seeking it off the street so how could you call him an attic? I am very upset with this. I am contacting my should be ashamed of yourself to even allow a doctor to put that in a foul when this type of performance is unacceptable it's just unacceptable so I am filing a formal complaint. She needs to be removed from the rotation. She's rude and not only did she put this in his file, she treat him like he was a piece of dirt up under her shoe. I don't like it at all. He has been in for the last six years. I flew him medically to New Orleans, thinking that you all would take care of him, but hell he could've stayed in California and got this kind of treatment. At least they knew he wasn't an attic and they did give him the medicine that he needed that would somewhat control his pain. I am very upset. Feel free to reach out to me 318512-5885. My name is Tammy Johnson.or via email tjohnson19@comcast.net Her comments need to be removed from his chart and she is to never ever be part of of the so call 7 day rotation. also, how do you expect a patient to get the utmost level of care if every seven days you're rotating doctors and some read the notes some don't and if there is an issue that he is specified, he has a autoimmune which has caused a lot of issues, neurologically everything. How would you just want? Just a regular on-call doctor just to come in and say OK we're gonna do this. Why not leave him with a speciallist who will follow the notes accordingly

I was so impressed with the efficiency and warmth of care that I received. I was visiting from…read moreAustralia and didn't know what to expect but I feel that I was given care of the highest quality. I had taken a fall and they x-rayed, diagnosed (including getting a second opinion) and had a full report ready for me within a couple of hours. I had broken my wrist. Many thanks to the staff and experts who dealt with me. X

5*s for Endocrinologist, Dr Gupta -- I got the care I needed -- and for her receptionist, who…read moreapologized on behalf of the Clinic for the COMPLETE CIRCUS of the bldg entrance, and Tulane ER front-of-house Staff. 1415 Tulane does NOT welcome patients who arrive on foot! The very kind 5th FL receptionist told me they're aware of the problem and working on it. Earlier, I very nearly walked away from the building and skipped my appointment thinking I will find a new endocrinologist -- it was so bad! Fortunately they were still able to see me, 20 minutes late, despite my arriving early. Here's the scene & chain of events, for Mgmt's review: 3/4/26: 1:25 - 1:50pm: * I walked to 1415 Tulane. I see signs for PJ's and Wave City Cafe, no signs for a clinic. I walk down the block and I see a front door that is not in use. I walk further and see the ER. I ask a security guard walking by where to enter the Clinics, he points me back to Wave City and says walk through there. * At Wave City -- a front desk, empty; worker at the cash register has her back to the door; no sign of a clinic. I ask a guy at a Cafe table, he says go to the front of the bldg, points to the ER. I ask, the ER? He says yes. * I enter the ER, there's 3 security guards -- one, a very large man, says are you here for the Clinics? I say yes. He says you need to check in with the receptionist to the right. First, I have to walk through the scanner and put my stuff in a basket. I do, and grab my stuff out of the basket; the guard walks away to the waiting room. I notice a wallet under my stuff in the basket. I yell, hey sir, someone left their wallet here; guy in the waiting room gets his wallet and says thanks. Amazing that neither of the security guards noticed the wallet??!!! * I walk up to the receptionist and say I'm here to visit the Clinics. She explains that I have to go back to the Cafe, and walk through. Then she says, no, you should go to the parking garage to take the elevator up to the 2nd floor, cross the bridge, and then get the elevator to the 5th fl. Why the did the guard make me go through all that, he coud've directed me back to the Cafe. What's your IQ buddy, 10? Seems he felt it wasn't his job to tell me. The receptionist could've said something sooner when I walked in. There's a reason people in the know go to TOURO if they have to go to the ER in this town... * I go back to the Cafe, as I'm walking up to the cafe, I noticed for the first time that there's a tiny sign on the sidewalk indicating that LCMC in this building -- no directions on how to get in. I also notice for the first time there's these tiny signs on the walls on the patio that say the parking garage elevators are closed (thank you ER receptionist, once again! Really??!) This time I ask the Wave City cashier, who looks up from her phone, and points me in the direction of a hallway where there's a huge sign that says restrooms. That's all the signs says -- nothing about clinics or elevators. I walked down the hallway and there's elevators with signage above them stating what's on each floor, floors one through seven. I get on the elevators known as the Reilly elevators, knowing they only go to the 4th floor. Figuring I can walk down the hallway on the 4th floor and find other elevators to the 5th floor, or a staircase. * I get to the 4th floor and it's a construction site. There's some clinic down around the corner, not the one I'm looking for -- there's no staff, nobody anywhere, just an empty hallway. I walk down the hallway, open a door, and it's an empty, dimly lit alcove with closed doors. I'm like, WTF? * I ride the elevators back down to the first floor, look to my right, and I see a massive reception desk with a woman facing the other way, facing the street, in a totally empty lobby, where the doors that don't open from the street are located! There's no way to get into the lobby from the street, and there's a receptionist behind a desk. It's kind of like the Twilight Zone, or something. She directs me to the appropriate elevators that I need, located down a long hallway. I ride the elevator to the 5th floor, wondering if God is mad at me or punishing me, or something? (I did give up cursing for Lent, and I'd been cursing like a sailor the last couple of days -- maybe that was it?) Or maybe it's just complete incompetence, lack of logic, compassion, or any kind of grey-matter whatsover??!!! Dystopian. Unbelievable!!! It's a testament to the professionalism and good care that I received from Dr Gupta and her staff that I agreed to follow up with further appointments at this clinic in the merry month of May. At least I have the map now! I pray for the well-being of all future patienrs arriving on foot (and by automobile, too, for all I know it's just as bad, or worse, for them?), and for the VERY simple fixes that need to be made to be taken care of.

The whole team here was so helpful from start to finish. They anticipated our every need. We felt…read morewell supported on a tough day. Location is convenient. Plenty of parking. Rooms are large, immaculate and quiet.

Fantastic Hospital! Safe, clean, friendly, professional. You cannot find a better caring and…read moreattentive staff. Due to the fact it's small, they treat you like family. They honestly know who you are and what your needs are. If at all possible, my family has ALL our surgeries here. I have no hesitation recommending this facility. You will be happy your choose it as well. Please check back soon, as this review is just a draft. Or private message me with any questions / concerns.

Two procedures preformed and the care was over the top professional and made me feel at ease. Small…read moreprivate parking. Both times it was a one day deal, I checked in and by early afternoon I was being picked up and whisked home. The staff was sooooo nice and I gelt safe and cared for every step of the way.

Went to the ER four days ago. Most of the staff were fine. I had a nurse stick me a few times that…read moreleft big bruises. He did have the wherewithal to call in a more experienced nurse to start my IV. The facility itself was rather atrocious. The lavatory was absolutely filthy. I used it three times over several hours and it was never cleaned. The housekeeping staff however, were very busy emptying trash cans over and over. The whole physical appearance of the place look like a hospital you might see in a second world country.

I specifically want to warn anyone, especially women, to NEVER see Dr Melcher or his neurology…read moreoffice. They will not listen and they will use ableist slurs and microaggressions. You will be healthier to stay away even if you have a brain tumor. It is disgusting.

This hospital is dirty and understaffed. The nurse in the emergency room was mean. Throwing things…read moreand disrespecting everyone. She was angry and inserted a catheter. She was so made she inserted it improperly and caused more damage. I should have gone to Oschner . They are so caring. Big mistake going to east Jefferson. I feel like calling Morris Bart. This place reminds of the old Charity Hospital.I have filed a report.

I had to visit the emergency room this afternoon for an acute issue. The staff was professional,…read moreknowledgeable, and very friendly. I got a professional level of care, and was spoken to respectfully. They also made sure that I understood my treatment plan.

Maybe today is the day I get straight answers , Maybe the hospital wont have one team (social work)…read morehitting up my insurance for Specialized Nursing. While another (Internal Medicine) is hitting them up for Physical Therapy. If I am theinsurNCE i Am going to tell both of those clowns to pull your head out of your ass and figure which one you want, what are we gonna do, cut him in half and send each part to one. OH BY THE WAY maybe tell me what the insurance company ruled/said, or is tht TOP Secret, I am going to contact Medical records today and request a complete history of how they treated the leg. I dont a care in the world about the other stuff, I didnt come in here for that, I was super sick though and I am glad they fixed it, They did a killer job on that other than the 14 hour wait for the looking in my stomach thing. I went under it was awesome. I wish I could do that every day!!! Transport. prep (but not no 3 hrs of nothing, the moved to a room with a TV for god sake. Then put me under for 20 hrs. Let me eat, restroom, wash up, Check computer, do it again. No need for a gown you can go under in sweats, t-shirt and zip up hoodie, Well another day of hell awaits, Oh I wish I was a real Voo Doo Priest/Dr..... I would fuck this place up something crazy, and about 5 peopl who are Drs. would not be, they had to cheat or something.... of course everything has been f***** up from the beginning 2 hours yesterday with dietary and food services to get my simple God damn meals. I want two milks, two cereals and two protein drinks. nothing else. I don't want any of what you're serving. I can't eat it. maybe it's the greatest thing in the world, but I can't eat it. my stomach can't eat it so, looking back I thought they had it figured out but now that I'm remembering it right this lady pretty much did it all on her own so they got lunch right and then the lady fixed dinner so they screwed up in 3 hours. then this morning breakfast finally rolls around. we're the last people to get. it is close to 10:00 and I get biscuits and gravy. no cereal like I'm supposed to and I get the full damn thing of food. it's going to go to 100% waste. you want to see what the f****** gravy look like. look at this. you tell me you've ever saw gravy like this. this is what I'm supposed to eat. I don't know how much I'm paying but I'm going to call my insurance company when I'm out of here and hopefully we can get together for because they should not pay any more 15%. whatever room is whatever it cost to stay overnight and whatever the nurse's cost they're worth it. the nurses aren't worth it. the nurse in tax are worth it and like transport that guy that did it. the guy that looked in my stomach that was worth it but everything else I wouldn't pay their bills because they haven't accomplished anything and anytime you want something something simple act like a pillow. I took 4 hours the other night to get a god damn pillow. I can finally walk now so I don't have to depend on other people. I'm serious. I'm going to need f****** mental help when I get out of here. I probably ruined in my reputation. I don't give a f*** this place is f***** me up. this place is like God damn wreck. check out how f***** up this is