I have used JPC for years, and they have always done a great job, at reasonable prices. This morning I called them for a water line leak. A.J. was great, as he showed up at time promised, and got us repaired quickly. We live in Jefferson, I have no idea why my review shows downtown ATL. read more

I wrote the first Yelp review of JPC on 9/11/23 but just had a bad experience and can no longer recommend them. I purchased a new water heater at Lowe's for a tenant's house in Athens, had it delivered, and contacted Matthew for installation. One of the things I liked about JPC is that they published their hourly rates on their website and honored them in the past. On a call to Matthew on March 4, I verified the hourly rate for the location of my rental as $125 an hour plus a $20 distance charge. When I told Matthew that I needed a water heater installed, he said that management had held a recent meeting and decided that customer-purchased water heaters would be subject to a flat rate of $650 for installation. No such flat fee appears on their website, but I needed someone to do the installation and agreed to the price. Today I paid the bill for $650 plus $125 in parts, though I had purchased a package of installation parts for that water heater heater from Lowe's. But I also asked my tenant to track the arrival and departure time of the plumber on March 6. He arrived at 9:00 exactly and left at 10:25. The service also included haul-away of the old water heater. Google Maps shows the Athens Landfill is located 6.5 miles and 12 minutes from the rental. Angie from the landfill tells me there is no charge for dropping off a water heater because it is considered recyclable metal. So had they honored their posted rate, the service should have cost me $270 plus parts. If it had taken the plumber 4 or 5 hours to do the installation, I would consider the $650 charge fair, but JPC took advantage and I can no longer recommend then. Everything is getting more expensive and I'd understand if they raised their hourly rates, but when they won't honor their rates, they lose my business. read more

Called them out for drain replacement and they were on time and more than fair price. I found me a new plumber in waiting.

My whole house water filter was leaking and I called and talked to Kim to get a new one installed the next day. After appointment was set, I had to reschedule, no problem. Next day, Mike called before he arrived. He wanted to check the old filter to see if it could be repaired before installing a new one. He agreed with me a new one was needed and showed the problem with the prior installation by a company now out of business. He fixed it in very good time, was thorough and carefully inspected everything, and cleaned up after himself. He made a suggestion for a possible solution for another problem, but would wait for me to follow up with them. The bill was about $150 less than I was expecting. This is the second time I've used Jefferson Plumbing, the other repair by A.J. was also great! I now have my "Go-To" plumbers. I highly recommend Jefferson Plumbing! A+ read more

Well Doug you did it again! Very sneaky, indeed. I did send a check like I said I would for the amount that was due ( this is the third check I have written) and when it arrived, you ripped it up and threw it away. When I asked why it had not been cashed you told me you never got it. THAT IS A BOLDFACE LIE!IIII If it did not arrive at your address at 926 Washinton St., it would have been returned to me since I added my return address to the envelope. I did not receive anything. That gave you time to file a lawsuit against me in Oconee County for some odd reason and said the matter would be resolved by the court. You told me in an email not to send a fourth check but I did send one anyway just to show that I have in good faith, tried to pay you multiple times. I took pictures of the fourth check and sent them to you via email to your business. I also sent it certified mail so you will have to sign for this one and can't pretend again that you did not receive it. I also sent you pictures of it with the receipt so there can be no misunderstanding this time. It's time to cash the check and stop the petty harassment. I have had enough of your threats, bullying, and plain damn meanness. If for any reason you become unhinged and verbally abuse me again, I will not hesitate to file a restraining order against you. read more

Thank you for coming out today and fixing our issue and for the quick response. We like using local companies that are dependable and do a great job. read more

We recently moved to the Jefferson area. We had some faucets in the house that needed to be replaced. One faucet had started to run extremely slow. Called a plumber recommend to me in Athens. They were going to charge for the time it took to drive to my house and then the time to the next house at $175 an hour. I randomly found JPC and gave them a call. AJ came to my house the next morning. He was so polite and so helpful and quickly completed the job. I've had to call a couple more times and requested AJ each time. Always very pleased. Then we had some well issues and needed testing and work done. Michael is their well expert and was again at my house the next day. Now Michael is temporarily unavailable and the owner is taking care of us. I can't say enough about every single person I have encountered with JPC including Kim who answers the phone and sets appointments. Everyone is always polite, on time, and thorough with the job done. And their prices are very reasonable. Thank you to all the great folks at JPC. read more

I had a leaking drain assembly in my master bath sink and got frustrated because I couldn't do it myself. I called and spoke to Myra at JPC and she set it up to come out the very next day! She even called the next day to say the repairman was running late and would be there at a delayed time. However, he was here 30 minutes later and had the drain assembly replaced within less than half an hour. I am so pleased with their professionalism and prompt service and I will call them again if I should have any more problems. read more

My In-laws had this guy come out to check hot water heater in a 1-year old house. He told them the pilot light was out. That was obvious but why did it go out when nothing has changed since purchasing the house. He charged them $75 to relight it but did nothing else. Now the pilot is out again so now what captain obvious! Do not use this person! What a joke and a ripoff! read more

I needed to replace my hot water heater yesterday. I had no hot water - my tank was almost 14 yrs. Old. Definitely time to replace it. I called and spoke with several plumbing companies and found that their prices were high for what I needed, and could not fit me into their schedule until the following day. I called Jefferson Plumbing and spoke to Myra. I told her that I needed a 50 gal. Electric hot water heater to be installed. She provided me with an exact price - not an estimate, and arranged to have A.J. come out the same day. I had hot water that same night! Not only was I pleased with their professionalism and prompt service, their pricing was Extremely Reasonable!! Great Family and Local Company!! I highly recommend them for all of your plumbing needs. read more