The care was horrible. I have a $600 limit on my insurance for vision. I didn't expect to have to…read morepay anything out of pocket. Then I was shown a only 2 panels I could pick frames from. The 1st four I liked she said they wouldn't work so my next option was to pick the best of the worst. At the end she said I owed $45. I was to come back in 2 weeks to get them. I called Aetna to ask why I had to pay. Aetna called and said they apparently did some test that was not necessary for the exam so Aetna made them reimburse me. When I went to try the glasses they were so blurry I couldn't see. The lady kept insisting that I just didn't understand how to use them. I kept doing what she said and she kept getting so mad and it was so embarrassing and I told her I can't buy a pair of glasses that I can't see out of. She went to the other lady and loudly said maybe you can explain to her. As it ended they made me give them the glasses and they collected the insurance money so now Aetna is fighting with them to take care of this because it is fraud. They billed my insurance and will not give me glasses

Dr. Dreier has been my optometrist for many years now. He and his staff make me feel comfortable…read moreevery time I go, even if I have silly questions! They are very thorough and competent.

Got off to a bad start with getting glasses. Had a two hour wait to even see my normal doctor…read more After that, had to wait another half hour to see a new glass person. Terrible. She misquoted, knew nothing about my insurance, and then screwed my glasses all up. Not happy at all and I will never get glasses here again. For the price I had to pay, they should be what I ordered

Had a terrible experience. I needed cataract surgery. Went to all my appointments and paid for…read morethe kit. A week before it was scheduled, they called me to tell the dr is covered by my insurance, but the surgery center is not, and I needed a huge sum of money on the surgery day. How did they not know this when I had to give them my information and pay my copay on my visits? I had a feeling my very first visit they were about the money as they tried pushing me into higher priced surgery, which was all out of pocket.

I love the eye doc here. Hes super polite and explains everything very well. Receptionist is also…read morefantastic. 11/10 would recommend to friends and family.

When I had my eye exam they told me I would be getting a $100.00 rebate back if I got the year…read moresupply of contacts. Then when they were supposed to be in I called to see if my contacts were ready and they said they never received my text. So they finally order and when I get them and try to get my rebate back it's NOT a cash rebate I have to get a card for somewhere else. I called and got Nasty Nancy who said NO we told you that. I said don't tell me you told me that because I would have gone somewhere else. I honestly don't like dealing with places that don't give you the whole truth and then try blaming the customer. My opinion is go somewhere else.

Great experience from beginning to end. The online scheduler makes getting an appointment quick and…read moreeasy, as does the ability to fill out health forms before one arrives. Upon my arrival, I was greeted immediately and to the minute of my appt was being helped. The doc was kind, knowledgeable, and patient, as were really all the employees in their various roles. It is really an extremely efficient system they have, moving from one phase to another and all the while being treated with such kindness. I couldn't be more pleased with the process, and additional kudos goes to the safety measures they have in place. Thank you for all your help ladies!

Would go 0 stars if I could. sold me contacts with wrong prescription. Should have been -2.25…read more But instead they accidentally put +2.25. When i called they said it had been too long and my fault for not catching it sooner. So I paid over $300 for worthless contacts.

Glasses are expensive, so you want them to fit properly, look interesting, and stay in good shape…read morefor three or four years or until your prescription changes. This vision specialist accomplishes that. I especially appreciate the office staff who help you choose the perfect frame, adjust it for your face, and keep it in good repair. They follow the quarantine guidelines, keep the area sanitary, and are very pleasant. I highly recommend this optometrist.

I will say that the staff is wonderful and friendly. While I didn't catch all names, Erica was very…read morefriendly and went above and beyond to help my daughter find glasses that works for her. She also wrote down the times I can come in to pick them up. Doctor Desimone is quick and knowledgeable throughout his exam. The appointment for us took less than 1 hour for 3 people from exam time to picking and ordering glasses. So much friendlier than my previous doctor and the service is outstanding!

I have been getting my eyes checked by Dr Redovan for at least 20 years. He has operated on my…read morehusband's cataracts, a wart close to my eye, and a yearly checkup for glaucoma. We value his experience and enjoy our visits. He is a skilled surgeon, who has time for every patient. Our town is lucky to have him!

From the owner: Your Sight Is Our Vision…read more Lawrence County Eye Associates believes our most important mission is caring for your vision. Whether your first visit is for an eye checkup or to diagnose and treat a medical eye condition, the practice uses the latest medical techniques and most advanced technology available to care for your vision. We are dedicated to excellence, compassion, and quality eye care for every patient. We pledge ourselves, our staff and our resources to provide New Castle, PA with the highest quality ophthalmology care available.

It is impossible to get directly through to them. You get routed to Central location and then you…read moreget routed back to them and every time you get the answering machine. I hate to drive to the business to find out their hours, but when following the instructions to find out their hours, it hangs up. Furthermore, you go in when you think their hours are, and they have changed them and it is a waste of my time money gas, energy and is very frustrating. This is not about the people. This is about the process. The people are great when you can see them. It's the process of this organization, which is a large organization that is horrible and they should have a way to not have to be routed to Central location and then back to the number we originally called again. IT in this day and age is much better than that. Maybe they need to look at their IT department or hire one. It's going to be much easier to just find other place for my eye needs. Today they just got on my last nerve after trying all week to get through.

Amazing! The staff is very courteous and friendly...they explain things so well and were very…read moreaccommodating.

I would definitely recommend them to family and friends.The entire staff was very polite and…read moreefficient from start to finish. I never felt like I was being rushed through or being held hostage. We are making this our new family eye doctor.

Dr. Holloway is very informative, patient, and easy to talk to. He explained what was going on…read morewith my eyes and showed me pictures to illustrate the health of my eye. Wonderful selection of frames. Friendly, skilled staff. Reasonably priced. I love my new glasses and I'm a regular customer now!