I should have known what kind of place this was when I went to my appointment on a Thursday at 4:00 pm and the waiting room was so crowded there was not even a chair for me to sit down. After waiting till 4:30 to finally be called back, the doctor breezed in took a split second look at the x-ray and said, the tooth needs to be pulled. Then started to walk out when I asked him WHEN, because it was hurting. He just nonchalantly said "they will schedule you as soon as possible" and he left. Turns out "soon" was the following Tuesday!
When the appointment finally came, the technician took me to the room and helped me into the chair and put a numbing agent on my gums. I told her I had anxiety and was extremely nervous. The chair arm would not stay up, so she just left it down, giving me nothing to grip with my right hand. The doctor came in, picked up a big syringe and proceeded to start shooting into my gums, he didn't even ask if I was numb. By the second shot, it was so painful I let our a cry of pain and he yanked the needle out and said "Don't yell, there are kids next door." I wanted to say a few choice words, but considering the situation, I remained silent. He then grabbed the pliers, without putting any more numbing shots in and proceeded to start rocking and yanking on the tooth. This went on and on and the pain was pretty bad, then the crown shattered and he kept yanking and I could not help it, I cried out in pain and then the tooth came free. He a gave me condescending look and said in a loud voice "You cannot yell like that!" I was just stunned that he would speak to me like that. I looked over to the technician and she had a stunned and frightened look on her face. The doctor left and the technician immediately said "I'm sorry he was so mean."
The doctor's name was Russell Sclafani.
Unless you want treatment like this, I suggest you do not go to Summit Oral Surgery. read more