This place is amazing! They are super friendly and very knowledgeable. They helped me get the…read moreprocess started for getting my vehicle title rebuilt and got it done very very fast. Highly recommended and I will definitely be doing business with these guys in the future.

I'm from Tuscumbia and was driving home from Birmingham when I had a blowout on I-65 in a pretty…read morerural area. It was over 100 degrees, and after sitting in my vehicle for a while trying to figure out what to do, I realized I couldn't get a mobile tire service and, since it was Saturday afternoon, most shops were already closed. I ended up walking nearly two miles to a gas station for help. When I got there, the attendant didn't hesitate--he said, "Warrior Tire." That recommendation turned out to be one of the biggest blessings of my day. When I was finally able to get my vehicle to the shop, I explained everything that had happened, along with my history of tire issues. I also shared that I've felt taken advantage of by repair shops in the past because I'm not very knowledgeable about cars. Anita at the front desk and the guys in the shop treated me with so much kindness, honesty, and respect. They took the time to explain everything in a way I could understand and were completely transparent with me. Unfortunately, the news wasn't what I wanted to hear--my vehicle was beyond repair--but they were honest instead of trying to sell me something I didn't need and letting me leave in a very unsafe vehicle like previous shops had apparently done. As a single mom who works in the nonprofit field, losing my vehicle was one of the hardest days I've had in a long time. Reliable transportation isn't a luxury for me--it's how I take care of my daughter and get to work. I was emotional, and every single person there was patient, compassionate, and understanding. Since I live about an hour and a half away, they even allowed me to leave my vehicle there because it wasn't safe to drive. The person who had brought me to the shop had already left because we thought my vehicle would be repaired, so I was stranded trying to figure out how to get home. Anita went above and beyond by calling one of her personal friends, who drove me all the way back to Tuscumbia. They wouldn't even let me pay for gas. In a world where customer service often feels rushed and impersonal, Warrior Tire reminded me that there are still genuinely good people out there. They didn't just help with my car--they helped me through one of the most stressful days of my life with compassion and integrity. If you're ever in the area and need honest people who truly care, this is the place to go. I'll never forget the kindness they showed me.

This past summer, driving from Huntsville to an out of town trip, my minivan broke down at the…read moreVolero gas station off the Hayden exit on I65. I was panicked because I was alone with my three children and had no idea how we were going to get home! I looked on Google maps to see if I could locate a repair shop nearby and found Warrior Tire & Auto Service. They were so kind and the owner himself drove over to the Volero gas station to inspect my car. He got it running enough to drive it back to their shop where they promptly fixed the issue. Jeff took the time to explain everything to me and even offered to talk to my husband on the phone. I'm so grateful for his kindness, generosity, and hospitality. If I lived nearby, I would use their shop exclusively for all my car repairs. Highly recommend!

Great Service! Mark the owner is always concerned about the problems you have, and he has always…read morebe honest and straight forward with me when it comes to repairs!

The guys @ Servco are thorough & honest. They do quality work & will let you know the costs before…read morestarting the repair. I recommend them.

Excellent service! Randy worked with me on the fix for my muffler and helped to fix it so that I…read morecould service my truck later without having to cut the system off next time. He fabbed up a fix in 30 minutes and had me back in the road quickly. This is the kind of hometown service I expect in Alabama!

First time customer at this shop. They replaced a rear end for me on my Ford ranger. They replaced…read moreit in a timely manner and accommodated me leaving the vehicle there for longer than it should have been before repairs. Truck is running good and got one Happy customer. Thanks Guys!

Tiffany was exceptional to work with! She tracked down the exact Lincoln Aviator we wanted while it…read morewas still in transit from the factory to another dealership and followed it all the way to Cullman. We handled the trade-in of our 1995 Jeep over the phone, and the final paperwork was quick and easy. The entire purchase process was smooth from start to finish. My only disappointment was the feedback process. I've received far too many follow-up requests from people who had nothing to do with my purchase. I even completed one survey that was for the Shoals location instead of Cullman. Please streamline and correct the feedback process before asking customers to complete multiple surveys. Ratings: * Tiffany: (Exceptional) * Cullman Dealership: * Long-Lewis Feedback Process:

After my experience last time with a salesman whom I had considered a friend I hate to say that…read morethey will never have my business again. I wasn't going to write anything else, but a friend of mine saw a car in their website and asked me didn't I buy a vehicle from them I had to tell her to stay away. Y'all please, if you do look at a used vehicle look it over thoroughly, as they won't point out anything out of the ordinary.

Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.

Zero Stars. I wanted to rate this zero stars, but it wouldn't let me…read more Worst experience I have ever had with a tire shop. A tech and the shop manager were both rude. Both techs involved were either very bad at their job or just did not care. I went in with one special need as a customer - I have lug nuts that are made of lightweight aluminum and have to be tightened with a torque wrench, no air tools. As a courtesy I let them know that one of the tires had fix a flat in it. One of my rims had a crack and I was at Elgin's to swap the tires to another set of wheels. As they were putting the second wheel on the car, I noticed that the tech was putting the driver's side front tire on and that it and the rear wheel were turning in opposite directions. I went into the shop and asked him about it. He made mention that he had to put it there because the tire was directional and had to be on that side. As I walked away to look for the manager I heard him call out to the other tech and say that there was a problem - the wheels were directional. I didn't see the manager right away so I went up to the other tech to ask if the guy was just putting the wheel on the wrong side or if the wheel had been mounted backwards. He did not answer me, walked away and looked at the wheels they had already mounted, then headed to the office, all without a word to me. The manager came back out and looked at it. I said that they had mounted two of the tires backwards and he got angry. He began to curse and talk about all of my special needs (directional tires, low profile tires, directional wheels, special lug nuts) and how they were trying to be accommodating. When I asked him to have them fix it he refused and said they were going to put the tires on so I could leave and that was that. I said, "So I have to pay someone else to fix this?" He cursed at me some more and reiterated that they would not fix it and then told me it was my fault for not noticing it sooner. He made no offer to refund any of my money. After I told him I was from out of town he told me I could come back during the week (this was on a Saturday) and he would "look at it then." Still no offer of any kind to actually make it right or refund any of my money. When I left I had two wheels mounted backwards on the rim, they kept my polished valve stem caps and replaced them with the cheap black ones, and one of those was missing. Some of the lug nuts were not tightened all the way down and the manager not once made any form of apology for his techs and how inept they were or his poor attitude. Directional wheels, directional tires and low profile tires are all stock on a great many vehicles. If they can not accommodate stock options such as those, they should get out of the tire business. The techs were inept, the manager was rude, dismissive and equally lacking in knowledge about simple tire and wheel concepts. I would never pull into their parking lot again. Not even if I had four flat tires. I would ride the rims until I could make it ANYWHERE else.

I will have to give Elgin a try after knowing how satisfied my son and my brother-inlaw have been…read morewith them.