just booked an appointment for 1pm with this spa for my eyebrows, arrived 5 minutes early, was told…read moreI would be seen soon. at 1:25 the eyelash girl took me up for my appointment. she was nervous throughout the eyebrow appointment, I showed her a picture of my eyebrows done as they were very full and I wanted shape. she used an excessive amount of wax, to the point I had to tell her if she kept waxing me I would bleed. no mirror was offered, I paid and walked to my car. when I got in my car I realized I had no eyebrows and that half of my right eye brow had been completely waxed off. do not go here!!!

From the owner: At RENU U Aesthetics we specialize in Skin Care, Massage, Waxing, Manicures, Pedicures, Permanent…read moreHair Removal, Reiki, Cranial Sacral Therapy, Make-Up, Ear Candling, and Ion Foot Detox.

I have tried this spa multiple times, I want to love it because it's beautiful and has so much…read morepotential but the services are just so lacking. I had one facial, I ended up covered in oil. COVERED. Another facial that was cut short time wise. Then the worst massage of my life. And now, I went for a Blow Out... easy, no big deal. The stylist messed up drying my bangs again, no big deal. I asked her to trim them a bit and add a bit more hair to the bang, she cut a HUGE chunk of my hair to create more bangs and now my head looks like a mushroom. I am so frustrated & annoyed. It cost well over $100 for a god awful blow out. The owner of this Spa needs to really get on her employees for the poor service. It's really unacceptable.

Horrendous customer service. Sold my spouse hundreds of dollars in gift cards for a specific…read moreservice knowing they don't accept gift card for medical spa services. Booked the appt online which required a $50 credit card deposit, they will not allow deposits paid by gift card. I then called to confirm the service and was told I could not use the gift cards. My husband called and requested a refund due to being sold gift cards that are now not usable and was refused. Terrible ethics and service- stay away.

Kara is the absolute BEST! She is so professional and knowledgeable. The atmosphere is so…read morecomfortable, clean and everytime I see her I just feel at ease. Kara has the education, experience and personality I trust. And the results are incredible!! I have fair hair and sensitive skin and I have tried everything, waxing, shaving, depilatory creams, other sugaring salons, even the no-no! With terrible results. Ingrown hairs, burns, irritation, you name it, I've had it. But with A Natural Touch, Kara has been able to give me hair-free and soft supple skin. And as near pain-free as possible. I travel all the way from Toronto to see Kara, and I couldn't be happier!

Amazing customer service! My brows have never looked better! I come from out of town because they…read moredo such a great job!!

Staff is always lovely, friendly and efficient. I have been going here regularly for years and have…read moreonly once been unsatisfied. A quick call to the manager had the issue addressed and done with. The only complaint I have is that it's open to the mall. Kind of an awkward setup for things like facials and waxing as it's a little hard to relax.

Marlee is a lash genius!! I have very fine, blonde eye…read morelashes and she worked miracles, I now have beautiful voluminous eye lashes that look extremely natural. Super happy with the results and I would highly recommend her as I know I will definitely be going back :)

From the owner: Hypoallergenic Silk or Faux Mink Eyelash Extensions which are applied using only formaldehyde-free…read moreadhesives . They are light, with a tapered tip to mimic the natural lash look & feel. Offered in various curls in multiple lengths, even ombré lashes, so there is always something for everybody. Lashes last from 4-6 weeks and are perfect for weddings, vacation, special events or everyday wear. They hold up great through daily workouts, showers, hot tubs, swimming, even hot yoga. No need to waste your time applying mascara daily anymore.

I was traveling and needed to get my lashes done and after seeing their highly rated reviews, I…read morecame here. Communication was quick, space was clean, but the outcome wasn't as great. I have been consistently getting my lashes done so when I compared LaLa Lashes to other lash lounges in terms of how long it stays, this place loses. Lashes started coming off the next day but it was just a couple so it didn't impact the overall look. After 1 week, the lashes look messy - going in all directions. If this was my first time, then I wouldn't have any expectations but it isn't so I am quite disappointed with the results. Maybe this is the norm in Toronto but the ones I've done in Boston and New York stayed on and in a manageable fashion for weeks.

This was my second time getting lash extensions at this location and Linda was kind enough to let…read moreme know about a cancellation for a lash appt just in time for my vacation! Upon entering you fill out a COVID questionnaire as well as get to choose a lash set from their list. Linda was very gentle and quick, and was able to fix how my lashes looked in the end when I wanted it to look more noticeable. Their express set prices are very reasonable and their work is great. Will likely come back to get my lashes done here again, satisfied with my experience overall!

Ive been getting my lashes done here for a while now and every single time the experience is 10/10…read more She's professional, friendly, and pays close attention to detail. The retention on my lashes is amazing, and I always leave feeling confident and beautiful. Highly recommend!

She is dedicated to provide exceptional service, looks for updates to make sure you are 100%…read moresatisfied. Strives for perfection and a workhorse of a lash technician. Came out feeling beautiful and loved her outgoing loving personality! thanks Jo!

I have been going to Neila for a while now and every time she does such an amazing job! Great…read morefacility - cozy and clean. Very friendly atmosphere. 10/10 would recommend. :) - Robyn N.

I haven't had hair love like this in so long. I took the plunge and finally visited a salon after a…read more7 year hiatus. I made my appointment for a Saturday and slept in past my alarm... great first impression. I was late and so nervous to meet with my new stylist, Michelle. She looked past my tardiness and listened to my every concern. I'm thinking I may have found "the one" for my hair. After we spoke about what I wanted, the first question she asked is "what's your budget?". I was taken aback by the question because it was so thoughtful and real of her to ask. I knew what I could afford and she was willing to work within my budget. She was easy to get along with; the conversation didn't feel forced or routine. It was natural. The salon itself is beautiful. It's clean with high industrial type ceilings. The walls aren't cluttered and the shelving tastefully displays their products in a non-in-your-face kind of way. The end result made my eyes tear up! I haven't felt proud of my hair in a really long time. It would usually take 3-4 weeks after a salon trip that I'd finally start to like my hair again. The colour would be washing out, the cut slowing growing into something less blunt and choppy. This time, I left the salon SO HAPPY. I don't want my hair to grow out or the colour to fade. I absolutely adore everything Michelle did to make me love my locks again. Seriously 10/10. Not once did I feel like she was trying to sell her products or line to me, not once did I feel ripped off or overcharged. Above all of this, Michelle took the time to answer all my questions and really explain to me how I can style my hair on a day to day basis. She walked me through blow drying, curling and product application. I now feel confident and excited to try new things. Looking forward to my next visit already!

I have been going to Jennifer Roy for close to 10 years. That alone speaks volumes. I am VERY…read moreparticular about my hair, in particular, my colour, and Jen is the BEST there is when it comes to colour. When Jen opened BD North I was thrilled as her talent as a stylist, colourist and teacher could now be translated to a whole team. BD North is a rare salon where customer service and education are a top priority. Jen will always be my #1 stylist but her team is so incredibly talented if she can't fit me in I would happily go to any one of them. My most recent appointment was Wednesday, November 1st, 2017 when I went in for the big CHOP. It is something Jen and I have been talking about and planning for the last year. My hair went from close to my bum to just past my shoulders and turned out better than I could have hoped. That is the kind of service and talent you get when you go to BD North.