Several insurance companies were acquired and are now serviced by Wilcac Life Insurance Company -…read morePO BOX 305017, Nashville, TN 37230-6907. As an agent, I have three (3) companies with active policies on an insured(s) whom policies are 25-to-30 years in force & again, of previous insurance companies. No issues here - haven't experienced any servicing problems. 1-844-877-6907 Had a death claim this year (2022); we did not experience payment difficulty!

I can't believe they are a legitimate business. I tried to submit claims on behalf of my Mother…read morewho had terminal cancer. She had a cancer policy that she bought many years ago from another company and I guess her policy was sold to Wilcac. They made it impossible. A regulatory agency, State or Federal, needs to shut it down for fraud. It is not a legitimate insurance company. Incompetent customer service was the first layer or fraud.

they'll never pay you, their customer service is in another country so you can't understand them,…read moretheir claim adjusters are incompetent and don't answer their phone or tell you for months that their "headsets" aren't working. Absolute trash. I'm about to hire a lawyer to deal with these clowns for me.

I'm really thinking that I have been scammed. I have been trying to collect my funds and all of…read moretheir out of country agents keep telling me different stories AIG is feeling like a fraudulent company because no one can tell me anything factual and there is no way to get to anyone at the main corp location here in the U.S in Nashville TN

Been with them for years and they cover everything we need like comprehensive auto insurance and…read morepet insurance. I love that they have Laotian and Thai translators to assist with claims.

This Insurance Agency is great! They are always willing to help, go above and beyond to help find…read morethe perfect fit for your needs and budget, and are willing to go up to bat for you if you need help with something. A while back- I had a policy through them with one of the smaller companies they write through and when they made changes to my policy without my permission and made my premium go up, the agents in the office were relentless to get them to fix what they had done. Needless to say I am not with that particular company anymore, and they helped me find a better rate with better coverage with a different company.

I did not deal personally with this office but Direct General Insurance has been wonderful to me. I…read morenever had to deal with anyone and that is the best part. I set up my policy online, chose what coverages I needed, paid for it and the policy was active that same day. I was involved in an accident March 28 and I have the settlement check already. The agents I spoke with were all very professional and took care of everything. I will be back on their website as soon as I get a new vehicle setting up my new policy with Direct. I chose Direct in the first place because they had the best prices I could find for the coverages I needed. I am thrilled with the service I received and will be with Direct General for a very long time.

Crista took the time and helped find the right plan for my family. I can't recommend her enough to…read morehelp you make the decision in the sea of all the information for life insurance and all the options. Thank you Crista!

From the owner: Let me take care of you and your family when times get hard.read more

Kelly and her Team are absolutely the best, Its so refreshing to find a insurance agency that…read moreoffers so much but gives you that hometown personalized service. My clients have saved so much money by using Langer Insurance compared to other insurance companies in the area. I highly recommend you give her team a call and see what magic they can do for you and your family.

A rock recently hit my windshield and I asked Kelly for recommendations for a repair person,…read morethinking I would need to pay for it as my past insurance company did not cover simple windshield repairs. To my surprise she informed me it was covered for free by Erie, without needing to file a claim. Kelly is always responsive even when I do not have questions. When COVID hit, she offered to reevaluate our insurance since we were not driving as many miles and this saved us an additional $25 per month. Thanks Kelly!

Jessica Davidson, insurance agent, made finding new home and auto coverage easy. She found me a…read morebetter quote than I could have expected, answered all my questions, and stayed in touch with me. I can't recommend her enough.

I just wanted to take a minute to praise one of the employees, Megan Brothers. I called to ask…read morequestions about issues I was having with another insurance company after someone struck my vehicle. Not only did she give me the information I needed but days later she called back just to check on me to see if things were going okay even though she was not handling the claim for me. We use hutsenpiller insurance already but I'm so glad to know that someone like Megan is available if we need them.

Whole office is fast and reliable. I definitely feel good about having them for my car, home and…read morelife insurance.

I met with Taylor over the phone to review my policies. Even though I wasn't looking forward to the…read moremeeting, it was a very positive and informative session. She explained some of the nuances of my homeowners policies and made helpful suggestions to alleviate concerns that could come up in the future. There was NO hard sell tactics or pressure. Taylor had a pleasant voice with a friendly tone. I just want everyone to know what a great job she did

I wish I wasn't writing this review under these circumstances as it was after the passing of my…read morehusband. The original policy was done via another agent/office that had closed and that's when I found out that our file was now being transferred to Lauren. I wish the previous agent had been keeping up with our current needs but that wasn't the case. When Lauren found out what happened, she immediately filed a claim to rehouse us due to the construction needs and was extremely proactive and even met with me to update policy needs as well as putting in a plan to add adequate and appropriate coverage for the future. She wasn't just about signing up for a contract but actually cares about each person's/family's needs. That is the only kind of person you want to entrust your insurance needs and everyone in this office whether it's Alex or Lauren, they give you their total undivided attention. I totally 100% trust Lauren's integrity to that commitment.

We recently moved to Hendersonville and my SF agent was in Nashville. I wanted to find someone…read morecloser and stopped by Lauren's office today. Lauren was featured in our local magazine and I usually just flip through it and throw it away but I read the article and wanted to stop by and meet her! I am so glad I did. I met Debra and Lauren and we got the ball rolling! I felt really comfortable speaking to both of them and feel we are in great hands! Thanks ladies :)