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    Jennifer Leonard, LMFT

    5.0 (1 review)
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    9 months ago

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    PsyCare

    PsyCare

    1.7(66 reviews)
    1.6 miRolando

    Be sure to review all Psycares reviews around the area. They are ALL HORRIBLE. How is this company…read morestill a thing? If Kaiser outsources you here DO NOT GO HERE!!!!!! I made 2 appointments here. The first one I saw my counselor...you can tell these are the brand new therapists straight out of school. The second appointment was scheduled for the next Tuesday. Unfortunately, I got a call on Monday day saying my father had a heart attack and was in the ambulance on his way to the ER. He is a 9 hour drive away from me. I had to hop on a plane distraught and devastated to go say my goodbyes as my father was brain dead from the amount of time he was without oxygen. So, naturally I missed my appointment for Tuesday morning. To be frank I didn't give a flying f%#* or remember to cancel it. I abruptly moved after this to help support my mother and this place has charged me over $500 for the missed appointment. Can you believe it? On top of the reason we are coming to this sh!t place they charge you, apply fees, interest, the whole 9 yards. Stay far away from this place. I truly wish nothing but the absolute worst for this entire company. I hope karma hits them right where it hurts. They are a complete trash company!!!!!

    If I could give them no stars I would. I tried to make an appt with a counselor or therapist for my…read moredaughter who is suffering from possible depression and anxiety. They made me fill out custoDy paperwork and get my dead beat ex husband who lives in Europe and has NO interaction with my daughter to sign as well probably to make sure there were other sources for payment. That was more of a priority to them after I told them it was urgent to try to see someone one. They forced me to get custody papers signed before they could see her. I had it signed and faxed in within two days and no one called me back for a week and then I am told her first appt is March 10th! We're still in January!! Will never go to Psycare ever again. Shame on you people!

    Sandra A Doron, LCSW

    Sandra A Doron, LCSW

    5.0(2 reviews)
    0.0 mi

    Sandra is a sanity-saver! I honestly did not really want counseling, but I knew I was struggling…read morevery deeply with serious family problems. I cannot begin to convey how wise this counselor is! She challenged me and she expressed such empathy for me that I wanted to get well. I wanted to follow through and mature and grow and forgive. When you meet with Sandra, you always feel heard. She has the ability to make a strong connection and it makes all the difference when you're trusting your deepest thoughts and feelings to another. I'm so grateful for the referral I received and all the help that she was to me. It made every difference and months later I am still doing really, really well! Such sincere support and wisdom. HIGHLY RECOMMEND!

    Sandra really helped me heal. I first came to her to work out minor marital irritants in my first…read moremonth as a newlywed. I come from a very broken family. The role models were not stable. As a result, they failed to nurture happy, successful marriages. I did not want to go down the same path. Sandra helped me sort out family issues that could have resulted in a very unhappy, frustrated, and unfulfilled life. I highly recommend Sandra. She is honest, sincere, trustworthy, compassionate and dedicated to helping her clients grow and enjoy good mental and emotional health. Sandra was instrumental in helping me heal and achieve joy and stability in my life. I celebrated my 15th wedding anniversary this year and not only is my marriage strong and healthy, my life is joyful. Think about this: If you had a broken leg, you would go to the doctor to make sure it heals correctly so you would have full use of the leg and avoid walking with a limp, right? Please don't limp through life dragging emotional baggage. Get help so you can fully enjoy your life. Sandra helped me. She can help you too!

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    Sandra A Doron, LCSW

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    Positive Change Counseling Center

    Positive Change Counseling Center

    3.2(21 reviews)
    1.6 mi

    The therapist was nice, but the cancellation policy of the health"care" entity she works for is way…read moretoo punitive. I never miss appointments, but still, I won't expose myself to a policy that pushes any risk that comes with having a business onto clients. I understand having a fee and a 24-hr general policy, but to inflict such a high rate onto clients even if a last minute illness or emergency arises is unreasonable and unethical. What do they want, people showing up sick to infect the therapist and every subsequent client that therapist sees? That is what is implied with such an inflexible policy and there is no other interpretation for it. Profit first, therapist well-being way lower on that scale, client well-being at the very bottom. I'm not sure where the actual service or "care" falls on that scale; I guess it doesn't seem to me to be present at all, not in the eyes of the business anyway.

    Never going back there. My daughter got very ill and was not able to keep her appointment. I let…read morethem know first thing in the morning, her appointment wasn't until late that afternoon. But they still charged me $95, not even my copay rate of $35 because I didn't give them 24 hours notice, even though the day before was a Sunday and I have no clue how she was going to feel in the morning. They still refused to work with us and had zero sympathy for our situation. Absolutely horrible service. I will find a more compassionate and understanding situation for my daughter.

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    Positive Change Counseling Center
    Positive Change Counseling Center
    Positive Change Counseling Center - Dominique Robinson, Client Coordinator

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    Dominique Robinson, Client Coordinator

    Jennifer Leonard, LMFT - c_and_mh - Updated June 2026

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