I rarely write reviews, but my experience here was upsetting enough that I feel the need to warn…read moreothers. After more than ten years as a loyal customer, I brought in my daughter's wedding dress for cleaning. Although it was eventually found, the way the situation was handled was extremely unprofessional. When I went in to pick up the dress, I was told that it had already been picked up. Period. I asked the two young employees to check for any additional details, and I was again told, "It says it's been picked up," without any additional information or offer of additional follow up. When I asked for a manager, I was told, "It's her day off," and even scolded to "respect her day off" when I asked them to contact her. They eventually did get the owner on the phone; she was extremely rude and even more unprofessional, making it clear that I was bothering her. While the dress was ultimately returned, at no point did I feel the situation was under control or handled responsibly, especially for a long-standing, twice-weekly customer. For something meaningful or irreplaceable, I would strongly recommend taking your garments elsewhere. I now take my business elsewhere. If I could, I would rate this business 0 stars. If you want an even shorter version (3-4 sentences max), I can create that too.

I had a dry clean-only coat covered with dust. I brought it to Santoro's, and when I picked it up a…read moreweek later (my choice on pick up date) it was clean and in a fancy plastic bag. I was very happy with the price and ease of drop off/pick up. There aren't a crazy amount of parking spots in the front of the building, but there are several more off to the side by their sign. The interior is very vintage, with checkered tile floors and lots of brown. The signs out front are definitely dated, although maybe only to the 90s. I think it adds to the ambiance. There are washers and dryers inside, and seemed to have plenty of room for all the people using them both times I went inside. I would definitely take dry cleaning here again, and if I needed a Laundromat it seems like a good place to go for your needs.

I love this place so much I look through my old clothes to see if I could find things that need…read moretailoring! The owner is super friendly and her work is top notch as well as extremely reasonable prices! I can't recommend enough!

This is a wonderful shop. The owner/ operater is friendly, professional and is a really good…read moretaylor. ​

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

Honestly, I had zero issues and would consider using them again for my dry cleaning needs…read more Barrante's Cleaners is located on kind of a quiet area of Main Street, and has its own small parking lot on the side of the building. I dropped off a silk tie about ten minutes before they closed on a Saturday. I gave the guy my name, and he set expectations for when it would be done (Tuesday). I will say when they advertise closing at noon, they are closed AT noon. I was still playing on my phone in the parking lot and he was out the door, which is FINE. Just be prepared to, as the customer, respect the employees time and also be out the door at closing. I came back a week later, and the tie was cleaned, in a bag on a hanger, and quickly found riding those revolving racks. It was clean and only $4.25! It was such a deal compared to what I, a dry cleaning novice, was expecting.

***** My wife is French and a stickler for dry cleaning. She…read morealmost refused to move up here as it meant leaving her NYC cleaners behind. Now, whenever I speak of possibly moving from Litchfield County, my wife digs in her heels and refuses as "there's no other cleaners to match Barrante's." Jay Barrante is a gentleman; honest and extremely knowledgeable about all sorts of stains. If he can't get it out, nobody can.

I needed two dresses altered fast and the owner did both perfectly, met my deadline and the pricing…read morewas very fair. I would use her again in a heartbeat and highly recommend.

Jasmine altered my daughter's lace communion dress. She had it done in a week and it fit perfectly…read more Highly recommend.

I would strongly caution anyone considering Stitch on Main for wedding attire or alterations…read more Our experience involved significant and repeated errors across both suits and dresses, along with extremely unprofessional behavior leading up to the wedding. Suit Issues: * All 9 rental suits arrived in the wrong sizes due to incorrect measurements taken by the shop. Several groomsmen recognized the measurements were off at the time, which is why I proactively provided correct sizes in advance, yet the suits still came in wrong. * Both fathers' purchased suits were also incorrect (pants several sizes too large, vest too small). * The groom's suit had to be purchased elsewhere days before the wedding after multiple failed reorders. * Most notably, one groomsman was given the wrong suit color entirely (the groom's color), which was only discovered on the wedding day. This is clearly visible in photos and should have been caught prior to pickup. * Groomsmen had to make multiple trips to the shop due to ongoing errors and limited business hours. Dress & Alteration Issues: * My bustle failed within an hour, forcing me to hold my dress for the remainder of the night. As shown in photos, I had to physically hold the gown to keep it off the ground, which made dancing and moving around uncomfortable and even left marks on my arm the next day. * The cups in my gown were not fully sewn, and a strap was sewn on twisted. * A visible tag showed through my dress, which I had to cut out myself on the wedding day after it was dismissed by the owner during my final fitting. * My maid of honor's dress was altered so poorly it was unwearable. * Additional bridesmaid issues included incorrect hemming, poor fit adjustments, and repeated zipper failures. Customer Experience: * When I came for final pickup, I was met with aggressive and confrontational behavior, including raised voices and items being slammed, bringing me to tears just days before my wedding. * Despite clear errors, I was told I would be charged for reorders caused by their mistakes. * After the wedding, the shop refused accountability, declined refunds, and instead contacted a groomsman directly rather than addressing the impact on us as the couple. As a group, we spent over $3,000, and the experience was stressful, disorganized, and far below what should be expected for a wedding vendor. Mistakes can happen, but the lack of ownership, professionalism, and resolution is what makes this experience especially disappointing. I hope this feedback is helpful for both the business and future couples planning their wedding.

Highly, highly, highly, recommend. The entire staff is wonderful, the experience was everything I…read morecould have hoped for, got my dream dress and made wonderful memories in the process. Cannot thank them enough. We walk down the aisle in 2 days and I know I can sleep well tonight not having a single worry about my dress. Every stitch was made with care and attention; the dress fits like a dreamy glove. They have a large selection for everyone and every style, pricing was reasonable! Thank you to everyone at Stitch On Main