They will take on the alterations and will be done by next Wednesday. They are very nice people to…read moreconduct laundry and alteration's. Plus they have a friendly dog to greet you.

I stopped in after getting may nails done , since it was one parking lot over. I was greeted and…read morestaff was pleasant. The turn around time was very fast , even though I didn't need it right away. But the option is available. Fast forward I picked up my items which are very expensive pieces , job well done ! Pricing is fair and affordable. Good service , I'll be returning.

Never use this place!!! I had a similar experience as the one described below - but quite possibly…read moreeven worse!. My first visit to Village Cleaners will be my last! I brought in a blazer and dress shirt recently on a Friday to be cleaned - asking for them to be ready for an important function the following Friday. I was told that they would be ready on the wednesday prior to the Friday of my event (which would have been great) I showed up Friday, the morning of my event to retrieve my items - only to be told that hey had made a mistake and someone had apparently written down the wrong date. I explained that I was just off a plane from CA and had no other options to wear. The owner called me to apologize and mentioned that I could drive the 1/2 hour to the off-site cleaning facility that they farm their work out to. That was bad enough. After he apologized and said he hoped I didn't think of them as the village idiots (his words) instead of the Village Cleaners - he sensed my irritation and clued in - offering to have them retrieved for me. He spewed a line about how "customer service" is their number one priority. When I finally got my items, the barely worn dress shirt - (purchased at Neiman Marcus for $220) had a Quarter sized hole in the back of the shirt. I discovered this upon dressing for my event. When I called the owner to explain the situation, his apologetic tone changed dramatically for the worse. He assured me that the hole must have already been there and that nothing in the cleaning process could have caused such damage. When I assured him that the hole was NOT there when I dropped off the shirt - he asked me to bring it in to the shop so he could inspect it. I did so the following day - and was at this point still hopeful of a positive outcome. With all the talk of "customer service" being so important to them - I was cautiously optimistic. Upon inspection of my ruined shirt, the owner proceeded to tell me that the hole had been there all along, that it was in fact patched up without me knowing - and that the patch had fallen off during the steaming process. I again explained that the shirt had been worn once before - and was purchased at a very reputable store - and did not have a hole or a patch on it! The shirt is white, thin, fine cotton. Any "patch" theory is ridiculous.A patch would have been clearly visible! Total BS. He told me that he had seen such trickery before - advised me that Neiman Marcus had knowingly and purposefully sold me a damaged / patched shirt and that there was nothing he could do for me. He did however offer to write a letter to Neiman Marcus on my behalf explaining his "professional" theory of sneaky patch work by one of the nations highest end department stores! I could not believe my ears! He actually said this with a straight face. I accepted his offer of a letter (out of pure curiosity of what he might write- and to see how far he would actually take this) - but it has been over three weeks now and I have not received a draft of the letter yet. Not surprisingly! Nor have I at any point received any offers of compensation or any sort of apology! I still had to pay for the dry cleaning of the blazer! So much for customer service!! Absolutely disgusting!

Quality tailoring; courteous customer service at reasonable prices. Quick turnaround fit tailoring…read moreand dry cleaning.

Their Wash-Dry-Fold service is quick. They also have a Tailor who can mend anything!!. I am so…read moreimpressed with this place!! They are a pleasure to do business with. I highly recommend them

I would strongly caution anyone considering Stitch on Main for wedding attire or alterations…read more Our experience involved significant and repeated errors across both suits and dresses, along with extremely unprofessional behavior leading up to the wedding. Suit Issues: * All 9 rental suits arrived in the wrong sizes due to incorrect measurements taken by the shop. Several groomsmen recognized the measurements were off at the time, which is why I proactively provided correct sizes in advance, yet the suits still came in wrong. * Both fathers' purchased suits were also incorrect (pants several sizes too large, vest too small). * The groom's suit had to be purchased elsewhere days before the wedding after multiple failed reorders. * Most notably, one groomsman was given the wrong suit color entirely (the groom's color), which was only discovered on the wedding day. This is clearly visible in photos and should have been caught prior to pickup. * Groomsmen had to make multiple trips to the shop due to ongoing errors and limited business hours. Dress & Alteration Issues: * My bustle failed within an hour, forcing me to hold my dress for the remainder of the night. As shown in photos, I had to physically hold the gown to keep it off the ground, which made dancing and moving around uncomfortable and even left marks on my arm the next day. * The cups in my gown were not fully sewn, and a strap was sewn on twisted. * A visible tag showed through my dress, which I had to cut out myself on the wedding day after it was dismissed by the owner during my final fitting. * My maid of honor's dress was altered so poorly it was unwearable. * Additional bridesmaid issues included incorrect hemming, poor fit adjustments, and repeated zipper failures. Customer Experience: * When I came for final pickup, I was met with aggressive and confrontational behavior, including raised voices and items being slammed, bringing me to tears just days before my wedding. * Despite clear errors, I was told I would be charged for reorders caused by their mistakes. * After the wedding, the shop refused accountability, declined refunds, and instead contacted a groomsman directly rather than addressing the impact on us as the couple. As a group, we spent over $3,000, and the experience was stressful, disorganized, and far below what should be expected for a wedding vendor. Mistakes can happen, but the lack of ownership, professionalism, and resolution is what makes this experience especially disappointing. I hope this feedback is helpful for both the business and future couples planning their wedding.

Highly, highly, highly, recommend. The entire staff is wonderful, the experience was everything I…read morecould have hoped for, got my dream dress and made wonderful memories in the process. Cannot thank them enough. We walk down the aisle in 2 days and I know I can sleep well tonight not having a single worry about my dress. Every stitch was made with care and attention; the dress fits like a dreamy glove. They have a large selection for everyone and every style, pricing was reasonable! Thank you to everyone at Stitch On Main

Quick response, quick work, cost extremely reasonable…read more My son's number for football got changed from 4 to 42 and tried 3 different places in the valley and no one could help adding the 1. Reached out to Sew Custom, response within 20 minutes, dropped off the next day and done 24 hours later.

If you are searching for someone to alter any clothing or formal wear, you found the right place!…read moreCarrie is amazing. Not only does she listen to what you want but she also will give you great suggestions. Her quality of work is superb. We went there to fit 2 prom gowns and the work was impeccable. My daughter looked amazing, and the dresses fit perfectly they looked like they were custom-made for her! Carrie even made bowties from the extra material from both dresses. Genius!! Look no further this is the place to go!! I also want to mention her studio is top-notch! A seamstress' dream! Her prices are VERY reasonable.