We were absolutely thrilled with Tiffany and her team. She understood what we were looking for, and…read morereally knew the market well! She patiently worked through our expectations as we faced reality, showed us all the houses we thought were possibilities, and expertly walked us through every step of the process. Her online portal was especially helpful in finding homes and sharing information. She was always responsive and was always available to show us houses whenever we were ready to go. We picked Tiffany because of a referral, and are so glad that we did. You will be, too! 5 Stars is exactly right.

Tiffany was extremely helpful as she helped us sell our old house and find a new house. She was on…read moretop of all the houses we wanted to look at and got us in to see private showings really early on so that we had the best chance to have our offer accepted. We relied heavily on Tiffany for advice with putting in an offer on our new home, and she helped us in getting the old owners to pay for some much needed updates. Searching for a new home was stressful in such a hot market--we really appreciated her constant availability throughout the house search.

As a first time home buyer I am so glad I chose to work with Seth at Luxcity Realty. Seth patiently…read moreshowed me lots of homes to pin down exactly what I wanted. He offered the guidance I needed, but also respected all of my decisions and input. Seth was very responsive to emails and phone calls and answered all of my questions without delay. I'm glad I trusted his expertise, because I absolutely love my new home and could not be happier! I highly recommend Seth and Luxcity Realty.

We sold our home in Franklin and bought another in Greenwood. Pat helped us do both. He is…read moreextremely knowledgeable and knew exactly what we were looking for and found it for us. I will definitely use Pat again when it comes time move again. Pats is the tops and also has as great staff. You won't be disappointed.

Pat recently helped us sell our home and purchase a new home. He was very knowledgeable of…read morecomparable home prices in our neighborhood and priced it competitively. Sold in 2 days. Then started process of searching for new home. He was always patient and available in our search. Very knowledgeable and pointed out any problems in the new home. He had a good feel for what we were looking for and would send listings that we would be interested in. We had a large search area which he always was willing to help. I highly recommend him. His staff is always friendly and helpful also. 5 star review does not do Pat and his staff justice. He is excellent in his profession.

HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

Beware the falsely inflated review on this organization. Those good reviews are mostly from…read moreinvestor/owners, not from tenants. Had this landlord for 2 years. Just signed a new lease with them on a new property and immediately regret it. None of the maintenance was done in advance despite having made us wait extra time for them to complete it. The unit was filthy when we moved in. Mold, floors and walls caked in dirt, zero cleaning in the bathroom, grout and caulk missing, disgustingly dirty bathtub, splattered filth on walls of the basement as well as more mold. Broken items around the house, missing smoke alarms, no access to some areas like the garage. We had to rent costly cleaning equipment to scrape the filth off the place and had to pay laundromat costs because the washer that came with the place never worked and they took a month to fix it. We met the neighbors and apparently they experienced the exact same thing when they moved in a month earlier. They are also return tenants and regret it. This is apparently how they treat good tenants. It's no wonder no one stays with them. After all of this, they had the audacity to charge us an additional full months worth of 'service' fee for 2 days we had access in February when they did absolutely *nothing* during that time. When I pointed this out, they offered me a gift card to make up for all the costs and problems we had. What did they send? Some amazon cards. Are you serious? I had to pay hundreds of extra dollars because of the lack of maintenance and they give us some stupid website card? Just don't bother if you're going to send something worthless. That was really unprofessional and insulting. --------------------------------------- Our last rental from them ---------------------------------------- At the last place we rented from them, it was sold in the middle of our lease. We spent 8 months of the lease having our privacy constantly violated and disrupted by showings. We were harassed at all hours by the realtor by text. It was so bad we had to report him. Buyers showed up to view the home unannounced, constant illegal lack of notice for showings despite promising they would stop. Realtor was totally absent. Didn't even view the property until 3 months in. He never came to show the home, made us do his job, then tried to coerce us to lie about the property during those showings to mislead buyers about known damage. When we wouldn't, he complained to T&H and they retaliated against us by barring us from our rental during showings. This is normally illegal but there is no one to stop them. This used to be a decent company to rent from but they have gotten terrible. Correspondence is non-existent and they have to be dragged kicking and screaming to do maintenance. Renter beware!

RENTER BEWARE -- This has been the most unpleasant, oppressive experience that I have ever had with…read morea rental company (or any company for that matter). Take pictures of EVERYTHING before renting one of their properties. They are fully prepared to bully you out of your deposit. We moved into an older home which was far from perfect. The carpets were crusty feeling and pretty worn, the landscaping was a little rough, the walls were spot painted and patched in several areas, and the bathrooms had some buildup from the hard water. None of this really bothered us; we cleaned the carpets a few times, but the rest was pretty negligible to us. Most of these issues seems insignificant and common wear and tear, so we didn't take pictures and note these. We did take pictures, but only of the obvious damage. At the end of our lease, we spent two days cleaning in order to turn in the keys. I asked what are some common mistakes that people make when moving out, and I was told to leave it in the condition we obtained it in. The only notable damage caused by us were two small dents in the wall and a stain, all in the U-shaped stairwell. I am saying this because I understand that there was some damage to the house which should have been taken from the deposit. We requested a walk through, and they denied it. They also denied doing a move-in walk through. This should have been our first red flag. When we turned in the keys, we asked when we would receive our deposit back. They said that they would "negotiate," before even seeing the property. We finally received our letter (almost 45 days out), and they billed us for $1800 for repairs. This included repainting the entire house (we didn't even use 3 of the rooms, so they were impeccable). Most of the rooms had some finishing nail holes, but that doesn't require repainting the entire room. There were several other things, including cleaning a shower that we only used twice. At this point, I was directed to speak with the owner of the company, Scott Combs. He basically said that all of the charges were legit, even the tub that we only used twice. He kindly "negotiated" for our $1095 deposit, which I knew was their goal all along. He quickly mentioned how court is a long and expensive process after a few emails back and forth (I didn't even mention it). He also mentioned that he has 150+ pictures that he can take to court. After reading some reviews, I can see that they are more than prepared to go to court with their tenants. I have never, ever, met a business so sleazy in my life. They turned the law against my wife and me and forced us into a position that I wouldn't wish upon anyone. I strongly believe that they have set up the whole experience, including avoiding all walkthroughs, to keep deposits. I could even tell from the receptionist that it is common for people to be upset about their deposit letter. Please, if you do rent from this company, take pictures of EVERYTHING when moving in. If it is even slightly worn, take a picture. They are running a scam to rip people off, and put them in a position that they cannot retaliate. Anyway, here are some pros and cons (excluding the story above): + Payment portal is easy to use and does not charge for payments + It is easy to submit maintenance requests through the portal as well + Professional demeanor + Maintenance was knowledgeable and friendly - Maintenance was slow and sometimes ignored our requests (i.e. the built-in microwave was broken for 3+ months without acknowledgement) - Maintenance was limited by the owner's requests, so some repairs are completely ignored (i.e. the master bedroom couldn't close) - Billing was a bit unorganized (i.e. the waste bill was applied on a random date without notification) - Pre-move in requests were ignored (i.e. the fence was not repaired, which was verbally agreed upon)

I've been renting from this company for almost 6 months. No complaints! Always quick to respond to…read morework orders, and super friendly!

After losing our mother, clearing all her household, and antiques, the last thing to do was sell…read moreher house. This was very emotional and difficult . Kent and Kari showed genuine empathy, gave me time to process and made the sale easier for me. I questioned the card in the mail wanting to buy the house and called a couple of other businesses but felt they handed it very professional and caring. If you inherited a home and need trustworthy buyer KKBUYSINDYHOMES are great to work with. Would recommend to anyone. Neila T

I'm writing to share an absolutely phenomenal experience I had recently with Century 21 Scheetz,…read moreand particularly with my realtor there, Sharlene Colon. I was new to the Indy area and living in a small apartment while trying to find the exact location to make my new home. I occasionally visited open houses on the weekends, but hadn't really committed to the new home search yet. However, during one of these open houses I met Sharlene and we got to chatting, and I knew right away I wanted her to be my realtor. She was so warm, genuine, and knowledgeable. Her passion to help came across right way, and I really appreciate the folks who you know aren't trying to just make a commission, but truly want to help you. They are hard to find in today's world! Over the months that Sharlene and I worked together, she was always so responsive, helpful, and ready to jump into action if a really nice property popped up. Sometimes a home would go on Pending within a day, so I knew if there was one I really liked we needed to see it ASAP, and she was ready to head out for showings when I needed her! She also sent me info along the way to help me prep for the buying process, connected me with the bank and eased that transaction as well. Once I found "the one," she came to see it with me and helped me to go over it with a fresh perspective. The offer process went smoothly and she helped me negotiate a lower price. When the inspection got scheduled while I was away on a trip, she even showed up on my behalf to take notes with the inspector and make sure everything looked good! Since I have no family here in Indy, I felt like it was having a sister to help me along the way with both knowledge and moral support, which was SO appreciated. If you are looking for a realtor you can truly trust, who will go out of her way to make sure you find the RIGHT house and at the BEST price for you, look no further than Sharlene at Century 21 Scheetz. She's the best! :)

My review is specifically for my agent, but I hear good things about the other agents and staff in…read morethe Mass Ave. office. Everyone I interacted with was friendly and helpful, and the location is great. (I don't think they have any free parking, so keep that in mind when stopping by.) I've actually been looking forward to working with Terry Brown for years. Before he entered real estate, we were coworkers. In fact, he was my manager and mentor, so I knew the knowledge, competence, and energy he would bring when I was ready to buy my first house. And when I went to open houses and told other agents that I was working with Terry, I heard nothing but positive feedback: "You're working with Downtown Terry Brown? Lucky!" I agree! Terry was the perfect agent for me. He always responds right away, he notices small details, and he's well-connected. He quickly gained a sense of what I wanted, and also understood when I changed my mind about certain things. He also has a lot of practical points and creative ideas that helped me visualize living in the spaces we visited. He's patient and easy to talk to, and he has a great sense of humor. He made a complicated process easy to understand. I didn't have to worry about anything, which is definitely saying something for me. In fact, I felt confident throughout the whole journey. A crucial part of home-buying, at least for first-time buyers like me, is education. I'd lived on my own for many years, but I had a lot to learn about home ownership. That information gave me expectations and a base to ask myself what I wanted, so I could set out on the search process confidently. Everything went smoothly, and all of the professionals Terry recommended (home inspector, mortgage broker, etc.) were easy to work with too. Two months in, I'm really happy with my house. I shouldn't be surprised - things tend to go well with Terry steering the ship.

I had such an awesome experience working with Summer to find my first house. From the very…read morebeginning, she was incredibly knowledgeable, persistent, and always available to answer my questions and walk me through every step of the process. Summer really took the time and went above and beyond and did whatever it takes to make the whole process happen. And smoothly too. I'm so happy to have landed the home I absolutely wanted for my family and couldn't have done so without Summer, very grateful.