American Family Insurance - Jason Candler & Associates LLC…read more After selling my home I contacted Jason Candler to cancel my homeowners policy. I did not realize that I would be receiving a refund check on this policy. When the refund check was issued it was issued in my name as well as my ex-husband's name. I have had an issue getting the check reissued in my name only and when I reached out to Jason Candler's office they were not willing to assist me in any way. Thankfully with the additional information that I provided to the American Family CSR the Second Level Support Team reconsidered and reissued the check in my name only. Had Jason or any member of his team taken the time to listen to me or be a bit friendlier and tried to help a former client I wouldn't be writing this review on YELP! Happy Holidays to you and your team Jason!

If you want personalized customer service above and beyond Pat and his team are it! Thank you guys…read morefor all that you do.

Jason Candler and his team are incredible, and it's clear their goal is to educate their clients…read moreand help them make the best decision possible. I recently reached out for a new home and auto quote and loved the experience from start to finish. Jason and Sam quickly realized that AmFam wouldn't be able to insure my home, but they could cover my cars, so they worked up the auto quote. After sending it over they scheduled an appointment to review the quote in detail, discussing each line item and coverage until I was comfortable and familiar. What they did next really surprised me in a wonderful way. Even though they couldn't cover my house, Jason and Sam still offered to review the homeowner's quotes from the other providers just to make sure I understood the coverages and had a policy that would be appropriate for my family. That's why I said they're incredible. This was above and beyond, unexpected, but beyond appreciated. I apparently had been going through life with inadequate coverage and Jason and Sam helped me see that and make the necessary changes, and they did it all just because they care. Please call them for your insurance needs. They're a fab team!

I recently sold my home and contacted Jason Candler to cancel my homeowner's policy. After…read morecancelling the policy I received an email from AmFam that I would be receiving a refund check. When I received the refund check it was in my name as well as my ex-husband's name. I originally reached out to the billing department at AmFam and was advised that they would take a copy of the Quick Claim deed that my ex signed off on in November 2024. They then decided that they would not take that legal document. They agreed that they would take a copy of the 2018 divorce decree. They decided after 6 days of telling me yes to the divorce decree, that they needed a document that included: Court Orders - Divorce Situations - must specifically indicate who is entitled to the insurance policy involved. I have never in my life heard of such of thing! I reached out to Jason's team for assistance and was told "No" they would not help since I never told them that I was divorced and that I didn't remove my ex from my policy. Yes, I should have but I didn't. Thankfully after providing the AmFam CSR with additional information the AmFAM Secondary Level Support Team approved to reissue a refund check in my name only. Had Jason or his team taken the time to taken the time to be a little kinder and help a former client I wouldn't be writing this YELP review. Happy Holidays to you and your team Jason!

Awful, awful experience. We had all of our cars, boat, rv, home, rentals and business insurance…read morewith this office.....not by choice, the agent we were with moved to a different company and we were thrown to Isabel's office. The day we were moved, the problems started. Policies got cancelled because of their mistakes, we had no insurance on my car, my wife's car, our boat. DMV started sending us lapse notifications. Every time I personally spoke to Isabel I was promised that she would take care of everything, just to get a late payment or cancelation notice by the following week (keep in mind we were on auto pay). My wife kept having to pay late fees on her business insurance, and every time she called she got a different excuse from the staff and Isabel. We have since moved all of our policies to a different company, cancelled business insurance a few weeks back and we keep getting mail saying that we are late and that our policy will cancel due to lack of payment. Will never recommend or refer anybody to this office. Horrible costumer service.

From the owner: Insure Carefully, Dream Fearlessly…read more . As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed. .

I have always received excellent service from Diana…read more ---------------------------------------------------------------------------

I had been with American Family Insurance for over 20 years and have never been treated so poorly…read moreand with such disrespect as I did when Diana Aronson took my account on. Worst customer experience ever. I do not recommend this agency. I find their manner of which they speak to people to be rude and offensive and they did not follow up with me in a timely manner ensuring the lapse of my account. Thanks!

Ochsner insurance takes outstanding care of my insurance needs. I would highly recommend this…read morebusiness to anyone who needs business or personal insurance!

Jeremy was incredible to work with regarding our insurance needs. He sat down with us and explained…read moreeverything perfectly so we could understand all of our options. He made excellent recommendations for our various insurance as well as budget needs and we were extremely comfortable in our selections. Highly recommend reaching out to Jeremy for your insurance needs!

Eric and Kyle were great to work with. They gave me the best quote, and we are very happy we went…read morewith them!

I called Eric McNey's Reno office and spoke with Kyle Persek and bundled my Home and Auto…read moreInsurance. Kyle was so professional, honest, and quick to respond and follow up with me which made this whole process so easy and painless. He helped walk me through the whole process and took the time to answer all my questions. He helped me tailor my policies to meet my needs and now I'm saving a lot more than my previous insurance provider!!

I've been working with Melissa on my auto insurance and most recently home insurance and she is…read moreamazing! She is super quick at getting back to me and they have really good affordable rates. Definitely recommend!

I was looking to get life insurance and decided to give Capdeville Insurance Agency a try. The…read morestaff was very friendly and helpful they set me an appointment with the agent Jake. I came to this agency I had been with my previous company many years and never had anytone take the time to explain to me so kindly and so I could understand like Jake did. I have now been with the agency for about 5 years and and feel very confident that I am getting the coverage and help I need and expect from my Agency. I highly recommend giving them a try.