Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Nice people at first, but sadly dishonest and deceitful. Was quoted one price, and was charged…read moreanother. The problem was misdiagnosed by the representative and then I was charged more when Arise had to solve the actual problem. One representative said "The estimate price you are given is what you pay, no matter if what". Then when we're charged more for doing the same job they started on, The representative and Richard said "we never said that". It was their word against ours. So they said me and my wife BOTH misheard them. Not worth the money. "We conduct our business with faith and integrity" Funny. Do yourself a favor and look for a more honest plumbing services.

Had them out today for an issue. Excellent service. They were here when they were supposed to…read more They took their time to explain everything to us. We finally found a good plumber.

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

Fast response, courteous and professional. Very impressed. I would recommend and will call on again.read more

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Great price and greater service! Mr. Byers has resolved several plumbing problems for me even in…read moreemergency situations. Responds quickly and does NOT over charge. I will be using him for anything plumbing related from this point forward. Friendly, up front, professional, and does not do anything sneaky like change prices half way through a project. Would highly recommend.

From the owner: When you're dealing with a busted pipe or a water leak, you need to call a professional before the…read moreproblem turns into a huge mess. Byers Plumbing LLC provides commercial and residential plumbing services in the Gadsden, AL area. We have more than 15 years of experience in the plumbing service industry. Since we're a small business, you can expect to receive personalized service from a friendly technician who cares about your home. We're trained, licensed and insured, so reach out to us today to have an experienced crew take on your new construction plumbing services or repair work.