Exceptional Assistance - Tech took additional care of my Lincoln as the front suspension was…read moredamaged and could not roll off the bed. Much apprecaited for the above and beyond service. Also the truck was equiped with cutting edge accessories in order to remove the bed rails and add a skate under the front wheel to avoide damage to the fender. Again great workmanship and tow company for providing their techs the tools they need to do the job properly.

The towing was good and professional. Keep me up to date when he was coming. I appreciate that type…read moreof communication.

This garage definitely wants an appointment, for everything. Prices for simple services (fluids,…read morefilters, etc) seem competitive and maybe a bit lower than the big corporate booths. For the more expensive services (engine, transmission, etc) I suggest doing your price research and get their estimate and make your choice (they might be high). Top notch customer lounge.

VERY DISSAPOINTED to say the least - I want you the potential client for them to understand the…read morewhole situation. A little over a week ago my driver spun a piston crank and limped into their establishment. They call me and tell me no metal in the oil so we should be able to fix it. We are all happy and a huge weight is lifted off of our chests. Next morning it is slammed back on it. Well no sir, the very sweet lady calls to say, we only checked on the dipstick and not the oil pan. You have plenty of shavings in your oil. Talk about bursting your bubble. So we are - Ok what are options? Well you can get a REBUILT motor for $30k or a new one from Dodge dealer for $40k. WHAT? let me give you a little background on me, I created and admin the largest Hotshot Trucking social media and internet Network in the USA, over 600k members, 30 groups, 5 websites, blah, - and I own a Hotshot Trucking Carrier of a few trucks. Point is we do this much more than we would like to admit, deal with shops, mobile mechanics, repair shops and know when we are dealing with a good one. Now don't get me wrong, nice ppl but Monticello residents, your being robbed. So I had one of my other drivers come pick up the truck, bring it back to Texas, get a new motor, Install it, with better components and design than original for under 13k in 4 days. Oh Monticello told me the motor gaskets were on a 45 day back order. Here in Texas they are easily available. BTW they charge over $600 just to take the oil pan off and tell us it had metal shavings in it. WTH? less than an hour of work. This is really shameful. So lets get to the nail in the coffin. So I had to send my driver all the way back from Houston Texas in my spare Ford F350 Super Duty, my personal favorite. On the way he said that the ac was not working right, blowing hot and cold. So I call the previous owner, a mechanical genius and he tells me what to tell the shop, to just add the correct amount of Freon and check compressor, etc. (SEE TEXTS ATTACHED). They respond ok. Please understand my driver is a large man, and has diabetic health problems, Him and his brother suffered greatly coming there and I wanted to repair that ac at whatever it cost to get it right. So he took it to them and told them it is not blowing COLD air and check it out. He told them that I had sent instructions too. One of the MAIN REASONS we trusted them, LISTEN TO THEIR HOLD MUSIC ADVERTISEMENT- THEY SAY THEY RUN A FULL DIAGNOSTIC, ARE VERY EXPEIENCED AND WARRANTY THEIR WORK ANYWHERE, so we THOUGHT we were in good hands. So they hastily install a $40 blower, charge us $551, tell us it is repaired and blowing cold air, WRONG- My driver calls me an hour and a half down the road, Boss the AC is NOT working at all, the people say that it isn't their fault, should I go back? I am having health issues and my Doctors appt is Wednesday. I really need to get home but I don't know if I can stand the heat w/o air, We would have to get another day at hotel. I text, call and the head mechanic with all of these years experience tells me that he didn't check, diagnose, run gauges, check Freon , nor did anyone give him my instructions. He admits he should of and that he knew better. Oh boy, I am between a rock and a hard place, My driver needs to drive over 1000 miles still, the fuel, the hotel, the lost time. Yes in my business each day down is about $1200 revenue. I weigh the options, I have top level REAL mechanics in Texas that KNOW what they are doing, do not take advantage or overcharge us. I tell my driver to come on I text the owner WHO NEVER RESPONDS after this. I would of at least gotten an apology or warranty they brag about. I am not someone to yell, cuss, blame others but I will do what I do best as a SOCIAL MEDIA INFLUENCER of 600k followers and GOOGLE REVIEW TOP National LOCAL GUIDES with millions of views, TRUSTPILOT reviewer and a business man that will let the world know when they need to know the truth. Monticello Auto Owners - you need to be accountable to your customers when you make mistakes.

Our car got hit right before we needed to take it out of town. Al the owner looked at it right…read moreaway and said it needed a bracket. The part was overnighted from Chicago and Al put it on the next day while I waited. Quick and friendly service!

I'm a former Driver of Adrenaline Towing and Recovery LLC. I highly Recommend once company gets a…read morenew truck. You want fairness and great pricing go with Adrenaline and/or Valkyrie (Brandi's Company).

Brian and Brandii came quickly to our rescue - on a rainy night this week on hwy169 north of…read moremilaca. Brian had our disabled suburban loaded up within 10 minutes and brought us back 53 miles to home. Friendly, timely, and highly capable. thank you!

Towed my car off the street. The day prior my cars alignment was not messed up. The day I pick it…read moreup I have to have my steering wheel sideways to go straight. They say there's nothing they can do. Not to mention they have a dog living outside in a kennel. By far the worst company I've dealt with. The lady is very rude. She also told us a price and when we got there it magically went up.

All Care Does Care! Tim and the team at AllCare are awesome…read more We only lived a block from there when our boys were young and they would often go there to buy a can a pop and talk with the guys. When our youngest son recently took his own life in his Honda Civic, I went and spoke to the guys at AllCare. They remembered our boys and, as a favor to us during our time of great loss, they are taking care of the disposal of my sons car at no expense to us. The have always been good to work with but now they are going above and beyond the call of duty. Thank you Tim and all the workers at AllCare. Bruce S.

Hardworking crew was able to clean up the mess I made of the finish on my car after I had scrubbed…read moresap off. The owner knew just what to use to make it look like new again!

This is for the Rogers location ... I was sad to arrive there and find out the old owners sold to…read morethis new group, Cielo. Horrible work! Spray marks showing where protectant was sprayed and not wiped, mostly near my radio and control knobs. Where they DID wipe, they just spread it around a little and didn't completely wipe any of the areas, and some areas had excessive protectant dripping or puddled. When I got home, I had to add more protectant in some areas but completely wipe ALL areas. Interior windows were a smeared mess! Had to redo all of them also. My speedometer glass was all smeared with product, too. Very poor job and they raised the price! Will NOT return ... waste of money.

Car was damage shock was tore off the leaf springs real was hanging up the side said that they…read moredidn't do it and it's not their problem first company ever totally disrespectful do not it this company seriously

Prompt, affordable, and way more helpful than they needed to be when I was in a jam during a long…read morecar trip. All I asked for was a tow but luckily the driver had time to spare so he offered to swap out my recently deceased battery for a new one. I don't know if they normally do that or if it was just a slow day for them. But either way, I appreciated it. It saved me all the hassle (and time) of being towed to another body shop (not Peterson's) approved by my tow program, and coordinate the rental car since I was on a tight travel deadline for work and needed to be 200 miles north of my dead car by the end of the day. (And then having the rental car people pick me up, take me back 15 miles to their shop, and get all set up with a car. All that jazz.) Instead, they swapped out my battery for me and had me back on the road, with my own car and the money that I would have spent on a rental car, within about an hour. And every single person involved with Peterson's that I interacted with was very friendly, helpful, and were really concerned about making sure I was back on the road ASAP. Big thanks to these guys. I hope my car never breaks down near Big Lake again, but if it does, I will definitely call these guys.

Called yesterday and was able to get me in today around lunch, estimate was lower than anyone else…read morein town and took me under my truck to show me what he can do what is possible and multiple options leaving it to me to make final decision. Best craftsmanship in town and a darn nice man.