Service and food were great. As we approached the window I saw a big line of customers. They were super busy on a Thursday at 12:20pm and worked the sandwich like a well oiled machine! Our wait time was minimal. The employees made eye contact , listened and seemed to work well together! Team was great just needs to work on cleaning up the dining area & restrooms . A dirty dripping condensation vent splatted the table from overhead. Other than that- it was impressive to see young people working hard and having good attitudes. read more

Ok here is what happened I did an online order today and they screwed up both subs. I had ask for no mayo, oil and vinager and they put it on there anyway. Im the special request portion I made a simple request of not cutting it in half. I don't know if they got someone there who just don't care or they don't read the ticket when it comes through. it will be awhile before we go back there. read more

I had a frustrating experience at this location in Washington NC. My order was incorrect even though the instructions were clearly provided. The staff did not seem attentive or well-coordinated, which contributed to the issue. With better training and attention to customer requests and learning how to read what is directly asked of how to make a simple sub the way a customer has asked of the staff. Hopefully management will address these issues and help the staff to become better employees and pay attention to what the customer is asking and paying for. read more

Got sick after eating there! On December 4, 2025, I ordered a hot sub (preparation done out of public view) from there and also treated some police officers, who worked at the hospital, to a sandwich as well. When I arrived home and opened the wrapper, I noticed the contents weren't neatly placed. Some of the meat was outside of the bun and there was an unusual odor, not disturbing, but unusual. I ate the sandwich and drank a bottled water. After a few moment I had an immediate reaction to what I had consumed, nausea, headache, vomiting and diarrhea!!! Once I had purged myself of my stomach contents, I was fine. Normally my visits are event free, not this time. So once bitten twice learned!!! read more

I'm a fan of Jersey Mikes, however this place is so inconsistent I can only give two stars. Ask for light mayo and they go way overboard. I've been in there and heard employees grumbling and complaining which doesn't exactly put you at ease ordering food, you'd expect a little more professionalism. I've ordered online and shown up 30 minutes later to have them tell me they were out of something and that it would take another 30 minutes to make more. And they couldn't refund my order, they had to give me cash out of the register, but couldn't give me reward points back that I had used for a second sub. Frustrating experience. Unfortunately they seem to be very busy so likely whoever owns it is making money hand over fist and doesn't need to worry about improving anything. I've never seen anyone that seems to be remotely in charge there. The interior seems a little dirty as well, I've sat down to wait for my order and the tables don't seem too clean. It's a shame. read more

I stop at this Jersey Mike's regularly during travels to Washington from Bath, NC. I've always enjoyed the sandwiches I've gotten here; Jersey Mike's restaurants are, to me, the very best national chain for sub shops, and I've always been able to count on the quality of their food, no matter which restaurant I visit. I stopped at the one in Washington yesterday, as a matter of fact. Their sanitation grade was "A" with a 98.0 rating. My sandwich (I usually go with the number 9) was delicious. The service was friendly, prompt, and came with a smile. I try to be an easy customer, and I find no matter where I go that a courteous, friendly tone to staff goes a long way. There is turnover of staff at most all restaurants these days, but in my experience, the Jersey Mike's in Washington trains their people well, and I always look forward to stopping there. read more

I love Jersey Mikes but my experience was the worst I've ever had. Food was as expected but service was horrible. No hello, no eye contact, no thank you. I had to ask multiple times for ANY response. All staff appeared mad at each other and did not communicate at all. No management read more

Have never been disappointed with jersey Mikes subs! Always quick and pleasant service as well.

I have never had a bad experience here, I've been coming to this location since it opened, approx 10 yrs. The sandwiches are always great and I've never received a sandwich prepared wrong. I've also never had an issue with service. They are normally pretty busy so I don't expect a lot of small talk. I have amassed over 500 pts. on their loyalty program, saving for days when I have no money for a sandwich, LOL. They are a must when we tailgate for ECU. Try them out and thank me later.... read more

I love Jersey mikes, but this location could use improvement. The young man behind the counter taking orders is very rude. He cut me off in the middle of my order to ask the next guest what they would like, when I was clearly just taking a pause before my next breath. Cue an aggravated sigh from the sandwich maker. And then somehow they still managed to get my order wrong. Don't work in customer service if you're going to be unwelcoming and downright rude. read more

The food is always good. The service is always bad. They never answer the phone for orders. At least the last 3 times I have called. Unfortunately I won't be eating in Washington anymore. read more

I love Jersey Mike's but this location sucks. Why did my grandma put in an online order for 6 pm and me and my cousin patiently waited and it is currently 6:31 which I write this and we still haven't received my order. The customer service was horrible no one clearly acknowledge that we were here sitting at an empty table waiting. While the workers keep ignoring the ticket. We spent over $100 on food to wait and be ignored. read more

Always good and consistent quality and service. They are a regular part of my weekly meal planning. I add horseradish and an extra tomato slice and then the Roast Beef Sub is perfect. Yes, I am super fussy! read more

This was my first time going to jersey mike's the food was so delicious the employees were so nice and friendly. The ambiance was great he place was clean and the employees were very polite and friendly. I would recommend Jersey Mike's to all my family and friends. read more

My fiancé ordered me a BLT on gluten-free bread.. how do you screw up a BLT?? I have bacon and lettuce no Tomatoes. None. What the.?? How hard is it to make a BLT. I got banana peppers on it too. read more

Jersey Mike's Subs - Sandwiches Near Me - Washington, North Carolina

staff very rude and unprofessional. The waitress at checkout disgusting and refused to help with anything. Not sure way she was so angry as she slide my sandwich almost off the countertop. not a good experiance. read more

Best subs !!!! I love everything I've ordered there. Especially like online ordering which is ready when we arrive. Top notch.

Everyone was so friendly at this Jersey Mike's! It has been a while since I experienced good customer service on the phone and in store. It was refreshing. Thanks for the great sandwiches also. :) read more

Solid jersey mikes. Convenient location to Washington waterfront docks for a nice picnic/boat ride with my family. They've only messed up my sandwiches once in all the time I've been there and they adhere to social distance guidelines better than a lot of places down here. Very reliable! read more

The negative reviews for this particular restaurant are downright silly. I have enjoyed Jersey Mike's stores all over Virginia and NC and this was my best experience. My Club Supreme, served in a tub, was excellent, with a very generous amount of meats and toppings. The service was fast and super friendly. The store was clean. Men's restroom? Spotless. I'll look forward to dining here when I'm in town again. read more

I went to Jersey Mikes in Washington,NC on Sat Oct 24th to order a sub and was waited on by the manager Daniel. He had excellent customer service and had a great personality. He made a suggestion to try something different in my sub and I loved it. It was a delight to have him wait on me that evening read more

I love this Jersey Mikes! They always make my sandwiches packed and they don't skimp on the oil and spices. It's always clean and they're friendly. read more

The only reason anyone should ever eat at any of these over-processed fast food places is out of absolute necessity. I found myself near starvation, with Jersey Mike's being about the only thing open with a vegetarian option. It was not good at all. But, at least I got something to eat. The staff was friendly. It's not their fault the pre-packaged food is wholly inadequate for human consumption. read more

Jersey Mike's subs are delicious but they are way too overpriced and eight dollars for a sub