I called the jessamine guest house for a reservation for the evening and was greeted by a man who sounded very unprofessional. i was told (at 4pm) that we cant check in until 8pm as he'll be at the pub and that there is no breakfast but we could borrow some of the mans milk if we brought our own cereals. I was asked for my first name and nothing else on the phone. I arrived at the accommodation at just after 8PM. Still no sign of getting into our room. 10 minutes later we are greeted by a man who was so drunk that he staggered into me and knocked me off the step i was standing on. He stunk of beer and smoke and he was the owner. We had no other choice than to stay at this hotel as time was getting on and everywhere else was fully booked. He showed us to our room whilst swearing about tripping up the stairs. After he showed us to our room, he came bursting in about 5 minutes later and demanded the money. He did not knock, he just let himself in. The room smelt of smoke and the single beds were very small. The rooms themselves were clean, however the man thought it'd be a nice touch to have a half empty bottle of sainsburys basics ketchup and vinegar in the room. This looked tacky and dirty. We went out of the room at around 11pm to get some snacks from the petrol garage which is about a 3 minute walk away, and as we were walking out of the house, the man had an empty bottle of JD on the side and had passed out. He was smoking in the supposedly "guesthouse" regardless of his no smoking signs in the corridors. I have never been made to feel more so unwelcome and so uncomfortable during my stay here. There was no checking in office or anything. I wasnt asked for any ID, nor my surname when he took my money.. nothing. There were videos in the room which were very dusty. We were also awoken at 830AM due to a hoover being taken around the house. Stay clear of this place! read more