Horrible customer service. Ive been trying to cancel services for over 2 months and they never…read morerespond to my calls. Horrible customer service. Once they have your money, they don't care about you

I Had two shoulders injuries. My right had become a frozen shoulder. The pain was unbearable. My…read moreleft was so bad it radiated down into my chest. The Orthopedic Doctor did not even believe me, he thought I was one of those people looking for pain medication. I never even asked for any. Finally, He relented to an MRI. This two months later. No apologies, He said to go to physical therapy. I had a torn rotator cuff. And a A.C injury. It would lead to major surgery. My first day of physical therapy, she took may froze arm and yanked it skyward. I came close to passing out. I never went back. I eventually taught myself to get my own arm to work again. But the pain was still there. I heard ads for QC Kinetix and eventually, my husband and I decided to try them. I am on my last treatment. I would have had to give up my job without them. I am completely pain free. The thing is you have to do the exercises! I am very driven to not have this horrible pain. You are part of a team with them. I can sleep on my sides now. Thank you QC Kinetix!

There are a few locations, all the same greedy company. I was referred to a Jamie Edwards by my…read moreAscension nurse practitioner, the primary care professionals at Ascension Oak Creek are usually excellent. When I called the Orthopedic Institute of Wisconsin to schedule the appointment I wasted a lot of time calling when they don't have a scheduler answering the phone and I only got some answering service that can't take a message, can't schedule, why bother answering the phone? When I finally got a scheduler she wasted a good amount of my time and patience asking about my insurance. I'm well insured, Medicare and a supplemental, but she said she couldn't confirm that I have any insurance and wouldn't make the appointment. Not a single question about my health. I contacted the nurse practitioner, who by the way responds quickly via MyChart message (in contrast to the Orthopedic Institute which is stuck in a 20th century style of telephone only communication) who gave me the name of another orthopedic surgeon, unfortunately also with Orthopedic Institute. Another round of trying to call and finally getting a scheduler, this time she was able to find my records from a prior visit (I have spinal stenosis) and then implied I had done something wrong because my insurance had changed. Yes it changed, I retired, I became eligible for Medicare, this should be available information to anyone doing scheduling. So after taking more time to submit my new information, only then would she schedule me....for two weeks out. Nothing sooner, no concern for how I feel (I'm in pain), no sympathy whatsoever, all they are concerned with is my ability to pay. I asked if they have a cancelation list, they do not, "because it's a big clinic with a lot of providers." Shouldn't that mean that there are more cancelations that could be filled? I guess they don't care since they must bill for cancelations. To top it all off, the appointment isn't for the appointment time, I have to be there earlier (so make the appointment for the time you want me there!) and I must bring all my insurance cards. Trust issues, even though on the phone call she verified my insurance they need to check again before giving me any treatment. If you have any choice in the matter, find someplace else for orthopedic care. Some place that actually cares about your health more than payment.

The doctors are good. The receptionists/phone people are absolutely horrible. No one knows…read moreanything, no time-frames, only "I'll pass the message on" and then you just cross your fingers and wait, all while being in intense pain and needing treatment. The office staff doesn't give a shit, and couldn't be less helpful. Get ready for phone tag hell.

The therapist was great but I had some billing issues that o had to call about 9 times to get…read moreresolved

No one likely wakes up and says, gee I wish i had to go to get my ortho on. But that said these…read moreguys are great. My whole family (sadly) is seeing one of the docs here right now. We are all 100% happy with the care they provide. Full service: hospital is next door and does MRIs to surgery.

I have two family members who see Dr. Michael Gordon at Milwaukee Orthopedic Group in Mequon and…read morethey both love him! Dr. Gordon is an excellent surgeon, he is personable, friendly, and caring. Highly recommend!

Doctors, PAs, NPs and the receptionists are very warm and welcoming. The medical staff are very…read moreknowledgeable and honest. I have been a patient for 37 years with a number of injuries and other ailments and everyone at the Mequon office and the Milwaukee office on 12th and Kilbourn are fantastic. I highly recommend MOGL

Best care in Milwaukee! Dr. Gordon is a special guy. You will NOT be just a number here! If you…read moreneed general or specialized care, this is the spot! Highly recommend!

I'm a young and active dude and I didn't think the day would come so early where I would need to…read morehave a doctor look at my hip. I was training for a marathon in September and was suddenly injured. After going to physical therapy for 3 months, I decided it would be best to have a pro check me out. Dr. Heinrich was recommended to me and after my first experience I was sold. He's extremely personable and cares about getting you back in to performing your sport. Dr. Heinrich is fast too. He moved quick through my exam, but was extremely thorough in explaining my injury and the timeline of my recovery. Milwaukee Orthopedics works with a lot pro athletes in the area and I could tell that Dr. Heinrich is well versed in his field. He's been doing it for a while, so he'll give you the real deal. My X-ray tech and I shared a few good laughs. Extremely friendly desk receptionists. I'm glad I went here for treatment.

Where do I start ? Doctor Crimmins and staff are very condescending . He didn't address this…read morepatients concerns. Had surgery. Had first follow up. Dr. Wanted me to make another appointment within a certain time . Staff said they couldn't fit me in the required time. They scheduled an appointment for a week after the Dr's request. Came in , staff wanted a co payment because the appointment was out of the required time. Which means another claim with the insurance company and more money out of pocket. By the way, still have the problem with surgical sight . I would NEVER recommend this Dr. he is too full of himself. You would have thought that they would have at least called to to find out how surgical sight is coming along.