I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

Jack is the BEST Jewler you could find! If you are looking to buy any piece of jewelry, DON'T…read morehesitate to go to Jack! His work is incredible! My sister & I both had our engagement rings created by Jack as well as many other women in my family and we are all obsessed with our rings! Not only is his work amazing, but he is very nice & so great to work with!! He's a very trustworthy guy & is will work with you to get you exactly what you are looking for!

I had to bring in several pieces of jewelry for repair as I usually just buy a new necklace after…read morebreaking one. After contacting a few places for quotes, I settled on Kent Jewelers. They didn't provide pricing (no one did) during our electronic communications but I liked the responses from Aaron. I drove here from another jeweler and I am glad I made the trip. I met with Jack and he quickly assessed all of the damage and provided an estimate. The pieces that needed more intensive work was promptly ready the next business day. He was as courteous and helpful as his brother. Everything came out looking great. I couldn't have been more pleased with the whole experience. I hope I can get myself together and be more cautious with my jewelry in the future but it's great to know a place where I can go to get it repaired. The jewelry in the cases was also eye catching but I kept my focus. I highly recommend!

Had a great experience working with Tim to get some brochures printed up last minute. Will…read moredefinitely use FST again for any marketing material printing!

Such an excellent company! They do fantastic work at reasonable prices with quick turnaround. They…read morehave done several jobs for my organization, and I so appreciate bringing able to rely on their quality work and excellent customer service.

High quality and honest prices. The owner seems passionate about his craft. Don't overlook this…read moreplace.

Fast & friendly service. Went to replace my watch battery today and the men were very pleasant…read more Place has a great variety of watches for purchase and other nice looking, good quality jewelry. Thinking of going back to get a gold necklace I saw simply because of the customer service.

He is very knowledgeable about watches and clocks. Provided excellent service for a reasonable…read moreprice!!

This guy is great, very happy with the service. My movado was in rough shape and he brought it back…read moreto life, like brand new. Highly recommend Simpsons services.

The service was good at this location. I would definitely go back to this store because they…read moreprovided good service

From the owner: The UPS Store #7234 in Plainfield offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Amin Plaza.

My company has an account here, and now I understand why! I…read morewas in desperate need of business cards for a morning meeting. I contacted them a few minutes before closing the previous day, but they were still able to provide me with them first thing in the morning. Thank you Kathy and David for your quick, friendly, and professional service!

From the owner: Custom full color printing, business cards, stationery, postcards, magnets, brochures, labels,…read moreposters, trade show supplies & more! We specialize in large format, digital, and offset printing. Being a family-owned and operated business, we're able to offer you that personal touch you've been looking for. Our goal is to make all of our customers happy ...

David was very professional and knowledgeable. He fixed my watch on the spot and I walked away very…read moresatisfied with the whole experience. It started with a phone call and he was very helpful at the outset. I would highly recommend this business

From the owner: At WatchRepairPro.com, we bring unparalleled expertise in watchmaking and horology, specializing in…read morethe repair, service, and restoration of luxury timepieces. With years of training and hands-on experience, our skilled technicians ensure that each intricate detail is meticulously addressed. Whether it's a high-end Swiss watch, vintage collectible, or rare family heirloom, we treat every piece with the utmost care, precision, and craftsmanship. Trust us to breathe new life into your treasured timepieces with services that uphold the highest standards of the watchmaking world.