Listen, this experience was horrible! If I could give 0 stars I would. This is my first time…read moreworking with a travel agent and going out of the country. And even if this wasn't my first time I expected to be educated and made to feel like things were taken care of. There was a miscommunication regarding flights. When I presented questions and concerns the representative named Jenn was extremely rude and seemed to take my concerns as a personal attack. When I explained that there must have been a miscommunication and requested she educate me on the process she told me that there was no miscommunication and that I was the one at fault. After multiple back and forth communications and the rude nature of her responses, I did not feel confident in trusting my travel goals to Jenn based on her emotional responses. I asked to work with another member of her team, however my request was not honored. Her professionalism was deficient and it seemed she did not care. I am not sure what was wrong with Jenn but this whole experience was baffling and I am still confused. The level of customer service I received was non existent. I would not place my trust in this agency.

Jenn at this place is GREAT!! I planned what I thought was a pretty convoluted trip. 2 wks in…read moreEurope, we flew from Norfolk to Dulles to Belgium, with a rental car. We spent 4 days in a hotel, and then drove to Rotterdam, Netherlands. There we stayed with relatives and after 4 days we drove to Amsterdam, stayed overnight in Amsterdam and then flew to Barcelona. Here we got another hotel for five days. While we Barcelona, we were never bored, we had bus passes. etc, that allowed us to travel around the city freely. Then fly back to Norfolk via Dulles. All set up, booked and coordinated by Jenn. It was great everything was EXACTLY when and where she said it would be. This is way the rating of 3.5 baffles me.

Could not ask for a better travel agent in Pam and Brian Fierro! Just had my fourth trip…read moreplanned/coordinated for me. They provide personalized service and are local to Virginia Beach. Brian stays on top of everything to the finest detail. They have great resources in the companies they use to secure transportation, guides and tours. Seems like something always happens on a trip, but Coastwise has been immediately available to help me reschedule, adjust an itinerary and even get my phone back to me when I left it in the guide's car! They are passionate about traveling and provide exceptionally professional service. I can't say enough good things about them.

July 22, 2026 I have been working with Chandler McCombs at…read moreSeabreeze Travel, she has been very helpful and always get's back with me and answers all my questions in a timely manner. Chandler is very knowledgeable about the Virginia Beach area esp. nice places to stay. She goes the extra mile for you. I would highly recommend you giving her a call at Seabreeze travel. K.H.

It's never open. I left several messages and never received a return call…read more I had used them about six years ago and got excellent service so I can understand what happened.

I booked a cruise with Dream Vacations in Summer of 2017 for an August 2018 itinerary. I picked the…read morecompany because I was aquatinted with owner Cory. I am an experienced cruiser with eight under my belt and have both used agents and booked on my own. I compare prices and typically find agents can be worth their fee for the value offered. Not all agents bring the same value, so I was thrilled to work with Cory and his wife and give them a try. From the very beginning of researching different cruise lines and itineraries Dream Vacations was on top of it. Typical communication was through email, but I also spoke with owner Cory as well. The research on itineraries, cruise lines and pricing is where a savvy agent makes the difference. The entire process was made easy and Cory also researched transportation options to the port. Prior to departing we received four industrial strength luggage tags with printed off info included that made it hassle free. Pro tip is pack light, one suit case max per passenger. Also in the packet was necessary documentation to board, called boarding documents. If 18 & over plan on obtaining a passport months in advance. Children under 16 may not be necessary, but original birth certificates required. I would recommended passports for traveling 8 and over with a 10 year expiration date. Our family had a great week in the Caribbean on Princess and recommend the line as a great middle to upper line option when cruising. Dream Vacations reviewed all lines and cabin options that fit our budget and they nailed it too! First time cruisers must understand it's necessary to build into the budget transportation, staff tipping excursions and souvenirs. All told the extras do add up, so be prepared. Our chocolate covered strawberries complimentary of Cory was a nice touch during the week. I found it necessary to reach out to Dream Vacations during the trip to receive documentation. It was swiftly handled within an hour. If you are considering a cruise then give Dream Vacations a shot at planning your adventure at sea. I recommend them and have confidence your experience will be as stellar as mine.

Full disclosure, I've known Cory and Shellee, the Owners for years, long before they were travel…read moreagents. I think the travelling circus that my wedding and honeymoon became may have planted the "We can do this better" seed in their minds. And they do it far better than the all online, nothing worked as planned wedding/honeymoon I did back then. I had been leery of going on cruises, because after numerous 7-11 month long trips on Navy boats, and a couple years working offshore oil, the last thing on earth I wanted to do was get on another bleepin boat. Abby wanted to go on a cruise. She hates flying. I finally said OK, we'll try this. But then, work, reserves, job change, reserves, laid off, new job cross country moves (TWICE!) sick parents, hurricane damage to parent's house, etc basically kept happening. That said, Cory knew I needed to go on a vacation, since I hadn't had a non working vacation in five years and that my wife wanted to go swim with dolphins, and go on a cruise. We were talking about me going to Florida to go fix things at my parents house (working vacation strikes again) and basically planning things around my wife's work schedule. Cory said he knows of a cruise that would said out of Port Canaveral in Florida, I was already going to be there having driven down to work on my parents house, and would work time wise with Abby's job and meetings she had to be back for. About two hours later I get an email from Cory as I'm watching the football game and the price was far better than anything I could get on my own. So the next day I go over to Cory's office (this can be done online or on the phone, but it's about a block away so I just went over) and then we go through everything, plus as someone who has cruised a lot, he had lots of "pro tips" that made the cruise even better. I may have drunk texted him going "BOOK IT" but he waited until I wasn't a six pack of IPA into the Patriots game to make sure. People may ask "why do you use/pay a travel agent, the internet lets you do it yourself, etc" News flash. You are paying a travel agent even if you use Orbitz, company's website, anywhere. You just don't see/talk to them. They also don't tell you things like "do the dolphins in Freeport, it's cheaper, and there are things other than Dolphins you probably want to do in Nassau" I also didn't guess about what was a good cabin, should I get X Y or Z, whatever. Cory handled all that, and explained it all. And saved me a boat load of money over what I would have spent booking it myself. All the work I did was basically looking over the basics, and giving Cory my payment. That was it. I left his office with boarding passes, bag tags, everything I needed. Once we got on vacation, the cruise line had to change the itinerary due to a bad storm. Cory tracked that, updated my Dolphin shore excursion, and sent me the information. I didn't have to call anyone or do anything. I literally got a text/fb/email all pop on my phone going "Dolphins are now 10:30 on the new day in Freeport, it's all handled" And Abby got to swim with the Dolphins. We're going on a cruise again, the only question is where. We will be using Chicks Beach Travel for all our travel needs. They do more than cruises.

Best travel agent ever. She solves all my travel problems I never knew existed and aggressively…read morehandles all the ones I do know exist with 100% hostility. Has flawlessly planned all but one of my vacations with a moments notice.

Hands done the most friendliest and knowledgeable travel agent I've worked with. I've been working…read morewith Janet and her team for 20+ years. I've taking cruises, stayed at resorts, land tours and etc. and she has been vey accommodating and patience with my needs and prices are very comparable. Guardian travel has a full staff so it's easy to work with anyone of her ladies. They are located off of Battlefield Blvd in Chesapeake across from Lowe's but no need to go in to the office because everything is done on the phone or online, very convenient.

I should have know at the start of my call that this would not be good when they said we do not…read morebook carnival often. booked 4 cabins with them and do not have a very good feeling about it. bad at answering calls and emails. I used gift cards to save money and it was a huge hassle to them. really don't feel like I got a hood deal after hearing about others on the same ship. also booked a short cruise to get back into cruising mode and no thank you for booking or anything. felt like scum at the bottom of their pond. will not use again and would not recommend either. I sure hope there are no problems when we sail!

Gretchen put together a marvelous customized trip for me to Australia last year. Since I'd never…read morebeen, I thought it was wise to engage professional assistance with the planning air & ground travel, lodging, & activities, as well as selecting appropriate insurances. She worked closely with me to find activities that were both interesting & fun, while staying within my budget. I think most agents would have encouraged me to take a cruise but I much prefer to spend my time experiencing the culture & the people, doing walking tours, kayaking, & spending time exploring. Gretchen really listened & built an amazing trip!! Although it's taken me quite a while to write this review, I think she deserves the highest recommendation for her tireless efforts to provide a smooth travel experience. She was happy to answer any questions & even provided me a detailed printed & electronic itinerary. Since I was traveling alone, I relied completely upon her expertise. I highly recommend her services!!

If I could give Gretchan Winterstein from Recharge travel a ten-star review, I would. I found her…read moreby googling. Her website is very professional. Gretchan worked with us for months planning flights, seats, hotels, location, tours, eurostar train tickets. Our trip was US to Germany to London and home. Gretchen made us an itinerary printed everything had it all in order with the exact airline seats, class of tickets/seats and followed any airline changes. She collected all the tickets for tours and any tickets we needed printed them and mailed them in a packet to us. She followed our trip via email to make sure we had everything, and things were going as planned. She made sure we had travel insurance and a checklist of everything we needed to take care of for international travel. She is very well educated and prepared. She truly cared that our trip was exactly as we imagined and dreamed of. I would recommend her to, not just anyone, but everyone! I am not a friend or family member. This review is from a real customer. I have already begun to plan a cruise for next year with her.

This is a great reliever airport and is only getting better. They have a nice place to eat with the…read moreBlues Skies Grille. The runway is long enough but the approaches are lacking. What the airport lacks in, they make up for it with being nice. Don and Tommy work the line and they will take care of you. The terminal is brand new and it is a nice place to just hang out. There are several flight schools here along with helo operators. there are several maintenance facilities here that have a good reputation. They have old hangars and have recently built newer hangars to the west of the field. Lots of things going on here at the airport and a fun place to be.

It's been several years since we've been back to this fantastic airport and service has exceeded my…read moreexpectations. Best service and ready for your arrival. We made reservations for a car a few days earlier, and they came out immediately to meet and greet. Awesome simple service ready to accommodate every anticipated request. This is a beautiful clean facility. Food on the field is a great plus. Thanks Don for your fantastic service and hospitality.