I went in with my fiancé to select wedding bands, and had the most wonderful time. I didn't catch…read moreanyone's name, but we were first helped by a kind woman with short hair who, after spending ages with me, realized I had a very unique style and called over a coworker(dark haired, with a lovely accent) to help her. The coworker, instead of being angry that I had such a unique style, was EXCITED! She knew right away something that I'd like, and made it so perfect. Then she spent time with my fiancé finding rings for him, because he had a unique style too. His fingers were an unusual size, and again instead of being frustrated with it she got so excited and pulled out more and more rings to choose from. Every time we went back to pick up our rings she was so bouncy and excited for us it was positively infectious. I smile every time I thinking of that experience and I'm so happy she was able to help us. They even cleaned my ring multiple times and she showed off our ring choices to our coworkers once they came in. 10/10 whole staff is awesome. Wish I caught names, hope this is helpful! Can't wait to get married now

Made a visit to exchange a Pandora bracelet as per instructions on purchase receipt and they…read moreabsolutely refused to do so. They claimed they are not a Pandora Branded store yet they sell Pandora jewelry. Worse customer service ever!

I ordered a diamond tennis bracelet for my fiancé. When it was received, I was impressed with the…read morequality and workmanship. My lady fell in love with it. It really sparkles and looks great on her.

This company provides a discount code and when you reach out to customer service to tell them they…read morecould care less. One would thinm they would correct it to someone spending 2,000 dollars. Probably saved a headache. The reviews for quality are terrible. I will avoid at all costs.

Took rings here to be sized. This man does excelent work cant tell that they was ever sized and the…read moreprice qas not bad either. If I have any more work done it will be here. When I was calling around at the different jewlery stores in town, everyone said if it can be done this place can do it. They was so right.

Mason is always so easy to work with and so helpful and knowledgeable. He will fix and clean…read moreanything I bring to him

Wonderful, polite and friendly staff that exceeds expectations! Highly recommend Michael Eller…read moreJewelers!

We got out engagement ring and wedding bands here. They went above and beyond to make my engagement…read morering right when it didn't come in as expected. They ended up using some of their own diamonds when the manufacturer seemed to be unable to get it right. I can't tell you how impressed I was with their service. Thankfully, getting our wedding bands was a smoother process. They were certainly patient with us trying on what seemed like a hundred rings.

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

Wonderful jewelry. Sales Woman was friendly and knowledgeable about the jewelry. Prices are in…read moreline with other jewelry stores.

Had a pearl set on a pendant. It's been 3 years. I am very pleased it's still perfect.read more

very nice employees me and my wife went in looking for…read morelaptop computers they was very nice and helpful . They had a ton of nice things at very reasonable prices even gave us discounts . Everything came with a 30 day warranty that we did not have to pay for . I highly recommend this place and we will definitely be coming back

Great customer service. Went in to look around and they were super nice. Didn't pressure me into…read morepurchasing anything. Didn't linger around me and let me look in peace. Even gave me a free entry into their christmas giveaway.

For all your jewelry repair needs and much more. Jeff is very knowledgeable and trustworthy and all…read morearound nice guy! Proud to say he is my friend.

The owner is a very nice, honest man. He is fair in his gold and silver buying prices. It's a small…read morestore but has a nice bit of variety in choices. He also offers repair services at an excellent price.