Steve was very rude. I would not suggest. Poor customer service. Too many choices to go here

I am not happy to admit that I have not once, but twice, pawned my husband's and my wedding rings here at Jewelry-N-Loan, however, I MUST review this business and the lovely and wonderful and very patient and cool guy, Steve! Now I am not too certain, but I believe he is the owner, and he needs to be mentioned. Steve, because of your help and patience and understanding, my husband and I were able to get through a hardship we never thought we could overcome. Due to your help, we were able to pay off our little girls full broken paw. She broke all four finger bones and her wrist knuckle. You were so patient to allow us time to come up with the funds to return back to you for the exchange of our wedding rings. We owe you this HUGE THANKS!! As much as I never want to see Steve again, for the obvious reasons, I would like to come back and visit your store to possibly PURCHASE one of the items you have for sale. I thank you again and value your business. I paid a reasonable price for my loan. read more

I've come to this guy three times now and every time doing business has been a pleasure not to mention he's fixed multiple pieces of my jewelry and I've also checked out a few other jewelry shops on the street and I gotta say jewelry and loan is the best. read more

Highly highly recommend this place I received impeccable service and he is extremely knowledgeable. They did an amazing job fixing my watch.. And I received the best prices around while selling silver . A++++++ read more

Great select of high end watches. Steve was very helpful with finding me the perfect ring. The main focus is loans and that's a nice service to be providing. Friendly and honest great small business. read more

Jewelry-N-Loan was recommended to my wife and I by a family member. They told us they had been going there for many years for the great customer service and high quality pieces. The recommendation was a success!! Steve and the gang are awesome to work with. They took in our pre-owned rings, bracelets, and necklaces. We have also purchased two rings from them so far. Everyone is patient, knowledgeable, not pushy, and they treat you like friends and family. Give them a try, you won't be disappointed!! read more

Jewelry-N-Loan - Jewelry Near Me - Costa Mesa, California

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Steve is a great guy to work with. They really met my needs and they have a great selection of men's watches and jewelry. They are always friendly, knowledgeable. This a great place to gets some gifts for a loved one!! Thank you foe the excellent service read more

Looking for a small yet personalized service in Costa Mesa/Newport Beach then head over to Jewelry-N-Loan. The service is great. Good options. Whether buying or getting a loan you'll get a great price! Recommend 100%. read more

Staff is amazing and very attentive. I always feel welcome. It's very clean and sanitized. You'll feel very secure inside. Ask for Steve, as he is always willing to work with you and help you find the perfect piece of jewelry for any budget! read more

I brought my automatic watch in for a quick repair and Alfredo brought it back as good as new! He didn't even want to charge me! If you want affordable, quality, and reliable watch repair and/or jewelry this is the place to go! They've got a life long customer in me! read more

Came to sell some old gold jewelry and my wedding ring I had from my ex. Steve and the rest of the staff were nice and very attentive. His offered was the highest of the other places I visited. I saw a gorgeous diamond tennis bracelet that now is on my wrist. Thank you Steve and thank you J-N-L. I will be visiting you pretty soon. Great prices. read more

It's​ a sad situation when one has to pawn or sell coveted, beautiful, personal items ... but, Steve & Simone made this experience as pleasant as possible. Steve is extremely knowledgable about jewelry & watch brands. He has an extensive background working at precious watch & jewelry companies hence immediately recognizes brands, details, & hallmarks Simone was lovely and also has much precious jewelry experience. I will be back to see them sooner than later ... highly recommend Jewelry N Loan. read more

I wanted to get my grandmother's ring sized yesterday. Since it was a Monday the jeweler I had used previously was closed. I called before my visit to confirm Jewelry-n-Loan sized rings. Steve, answered the phone and later helped me at the store, was kind and helpful. When he quoted me a price that was 20% of what I had paid just weeks ago at the other jeweler I was shocked. I couldn't believe it. I handed over my grandmother's ring and my wedding rings to be sized. Less than 24 hours later Loc, the on-site jeweler, sized the rings, cleaned them, and rhodium plated the white gold. Loc's work is amazing and the quality is off the charts. I will be back! Thank you! read more

Jewelry-N-Loan - Loc sized and cleaned the rings. He also rhodium plated the white gold. - Jewelry Near Me - Costa Mesa, California

Back when I was looking for my engagement ring I walked in with no expectations thinking it was just pawn. But wow this place is great. Not only did I get that ring here, but several pieces after that as well. Steve the owner is amazing, and gives top notch service always! Definitely check this place out! 5 stars read more

I was in the store it was real nice I like that staff remember me from my earlier visit to store. I did buy I nice gold ring from Tiffany's &Co. Simone was the associate that was assisting me , today . Jewelry n loan u really save me . I got a girl that I know a nice birthday gift last minute thanks to your store. Costa Mesa read more

Jewelry-N-Loan - Jewelry Near Me - Costa Mesa, California

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I've put them through the ringer here with broken jewelry, they are always fast, friendly and do an awesome job! Steve is the best, always has good options for me :) read more

Fast and easy loan service. They are very professional. I would recommend for anyone who is in need of a collateral loan.

My wife and I usually feel uncomfortable in places such as these, but we were going through a rough time and had heard about this place from a friend of ours. We were assisted by Steve, and long story short, he helped us tremendously. He took every care and concern of ours and turned a tough time into an easy process. Thank you Steve, and Jewelry-N-Loan. Highly recommend. read more

Steve's great! I'd come here without a doubt that I'd be getting top notch customer service! They'll treat you like your part of their family! Worth coming from afar! read more

Jewelry-N-Loan is the place to go for a fast and professional loan. The service is outstanding from Steve and his team. In addition, the inventory is always unique at a reasonable price. Already got few pieces from Jewelry-N-Loan. read more

The Team at Jewelry N Loan , especially Steve, have been great to work with and they have a great assortment of high quality product available for sale at exceptional prices read more

I came to this place and they were so friendly and helpful. They have beautiful jewelry and Steve was so helpful! Thank you very much. I recommend this place and you can tell they are sincere and honest people. read more

People that work here is very friendly and gave me the options that i wanted and i needed bc my budget. I changed the batteries of my watches, great prices. read more

Steve was very friendly. I brought in 4 watches for battery replacement and they were done in less than 10 min!

I had a great experience selling my diamond ring. It was quick and painless and everyone there was very nice and respectful especially Steve. I will always bring my jewelry. read more

A wonderful shop with a great staff of friendly and dedicated people. My wife and I were looking for something special for our anniversary. Simone was patient and helpful while helping us find the right rings. There was no pressure to buy something right away. We appreciated the service as the whole staff from Steve to the rest of them there were pleasant and helpful. We feel that we got some nice rings as a milestone anniversary present for each other. They even polished up our wedding rings to bring out a shine and sparkle that they probably haven't as for 30 years. We highly recommend visiting them when looking for something special. read more

Went here to get a watch band switched. 430 pm on a Saturday. Steve was super cool and more importantly his store was actually open! Switched bands for me and resized it. Didn't even charge me. Friendly place. read more

First time at a pawn shop and had a very positive experience. I was considering buying a Cartier bracelet from a friend, but when I took it to the Cartier store, they said they do not do authentications. So I stopped by Jewelry N Loan and told them upfront I just wanted to see if what I had was a real Cartier. Simone from the shop was very friendly and helpful, and after less than 5 minutes of various scans and checks, she informed me that what I had was real gold, and real diamonds, but not a real Cartier bracelet. She even told me how they could tell it wasn't real, but I don't see a need to broadcast their trade secrets. I was impressed by their professionalism and surprised they were willing to provide their opinion for no charge, so I offered a tip, but she said to just leave a yelp review instead, so here I am! 5 stars for this business. read more

This isn't the first time I have been here, I sold them a watch years ago. Anyway, I needed a really nice watch evaluated for somebody I was selling to. Steve was super nice and the watch was unusual so they seemed to enjoy getting to see it as much as we were. Fans of their craft. I am taking back a couple of watches to have new batteries put in and get them serviced there. read more

Really great local family-owned store. I've been coming here for years to have my watches serviced. Alfredo is literally a master watchmaker and spent something like 20 years working directly for Rolex. They have lots of watches and jewelry for sale as well as coins if that's your thing. They'll work with you on prices and are always putting out new and interesting things because they give fair terms on their pawn loans as well. I got a great deal on gifts for both my wife and daughter this year. I am going to be very popular this Christmas. Layaway deals are amazing - 10% down/10% per month! read more

Steve and the team are amazing! I have purchased MANY items including my wife's wedding ring here. ALWAYS an amazing value and if you are purchasing jewelry at a regular store you are well missing out and giving your loved one something much larger and nicer for the same amount of money. read more

What can I say about Jewelry-N-Loan, for starters they are conveniently located right off of Newport Blvd and easy to find with plenty of parking! Steve, Simone, Lauren were extremely friendly and were very knowledgeable about all things jewelry. I bought a very lovely gold cross and chain for a great price, and yes before you ask they all wear masks and are compliant with all Covid-19 regulations. Definitely coming back! read more

Clearly the "reviews" on this company are biased or fake profiles with fluffy "reviews". Who talks about Panerai and "movements" or about the same person over and over again? AND you know if someone bashes another competitor, it is to take away business from them. My transaction was not as favorable as the other "reviews" on here. I went in, didn't even get spoken to, wasn't asked if I needed help and was not impressed by the selection. Don't believe the fake hype. read more

This is a very judgmental business. I recently went there and they would not even let me in the locked gate in the entryway. I am not sure of why they turned me away from doing business there, I am middle class and a eastside Costa Mesa resident for the past 15 years. I was completely shocked by the rude attitude of the worker that was behind the counter. I do not recommend this business to anyone. read more

The most fair jewelers I've ever come across. I am now a life long customer they will always go above and beyond. Janet is fantastic no pressure selling makes you feel welcome always even if it's just a question. Alfredo is an MVP watch maker I wouldn't trust anyone else to touch my pieces. read more

Inquired some info regarding the loan. Waiting time was ridiculous. No reply for three hours Liz was told they were too busy. Numbers were not met. Ect... Not serious business. read more

Great staff and selection ... My first time there and it felt as if we were family,I went just to get my various gold pieces cleaned yet they have my attention and I ended up looking for a new ring for my fiancé. Love these guys I'll for sure be back and would recommend them to friends and family. read more

Have been here many times and always have a positive experience. All of their staff is so nice and welcoming. The environment is very comfortable to shop or sell in. I will definitely be back and will recommend jewelry n loan! read more

This is by far the worst of the worst places to sell silver or gold to. But dont take my word for it ...take some in and see what a complete rip off scam artist these guys are for yourself. And when they insult you with their joke of an offer...simply walk a few doors down to the other jewlery and gold buyers,(there are two or three different stores to choose from within about 100 yards) and watch the offers double compared to what these crooks offer you. BEWARE....THIS PLACE WILL SCREW YOU IF YOU LET THEM!!!! read more

I purchased a ladies Rolex for my mom, and this was a second purchase from this store. Excellent prices and friendly services.