Don't make any mistakes while transferring funds from your old bank to Red River Bank. They will…read moreaccuse you of conspiracy and close your Red River account.

personable with customers, Sure that their methods have been…read moretested over time. The Metairie road location is the flagship, but all of the other branches are just as adequate.

Love this location. Quiet with ample parking. Extremely helpful staff.They have provided excellent…read moreservice in our neighborhood for a long time. Very beautiful and modern office and punctual employees who know exactly how to assist their clients.

As a kid, this was one my dad's favorite drive thru branch. Boy, how times have changed. I pulled…read moreat 9:03 AM on a Monday morning and there was a line. It's wasn't bad, until I finally pulled into the lane and realized there was only one teller. There were only two lanes open, but each one had two cars in it, so the service was a little slow. Just seems like the best service would be right when the bank opened, but apparently not.

I will not go back into this branch. Chase, in general, is difficult to deal with; they seem t…read morefeel that they're paying the customer so the customer should jump through hoops to get anything done. The problem was that I gave my contractor several checks for various services he provided. Chase put a hold on these checks and wouldn't release the funds he needed to buy materials to complete the job and tried to withhold the funds for the full ten days, delaying completion of my job. They required me to go to one of their branches with my contractor. I did so and the person identifying herself as the assistant branch manager kept us at a teller window conducting our business in public instead of taking us to a more private location. I provided the requested two forms of identification but she couldn't get me identified. After 15 minutes of this nonsense, I took my credentials back and left. She was rude.

One doesn't require much for a successful trip to the ATM. Just a fully functional touchscreen and…read morea bottle of hand sanitizer, amirite? The screen works fine. It calls for chip technology so that takes some remembering. I keep the hand sanitizer in the car door so we're good.

Harahan, La location. I had an appointment that I scheduled online. Apparently their systems don't…read morecommunicate with each other because they had no knowledge of the appointment. I showed the lady a screenshot of my confirmation. After waiting 15 minutes past my appointment time, someone came out and offered for me to set the account up online or schedule another appointment. Typically when a business makes an error, they rectify it. This branch didn't.

Are you a Chase customer? Do you like to pay fees?…read more If you answered yest to either of these questions, this may be the location for you. I need to get a few things out of the way before I start this review. 1. I am hardly ever in fake Harahan. 2. I hate this area of Clearview with a passion. It is chaotic. So with those two facts established, why on earth would I ever visit this branch, or recommend it to you. Here's why........ I am a member of an old fashioned credit union without electronic access, ATM cards, or any way of accessing my money other than going in. I have very little money going to this account, but after a while it builds up. Whenever they mail me a statement I go to the lone branch, get a check and cross the Huey P so I can deposit my check. Where do I deposit it? You guessed it. So that explains why I go here, but why should you? If you ever have to be in this area, this location is pretty convenient. It has two ATM drive thru lanes and a bunch for actual tellers. It is a tad difficult to enter and exit (Enter from Clearview), but there is a red light that will help. I guess this review could have been one sentence. It's a Chase. Use it if you need it.

ATM never works - when it does work it won't ever accept checks written by hand. Same with…read moreClearview branch where I can only deposit hand written checks on the inside ATM

I would give it no stars. The branch manager was not very nice and they refused to accept my…read morerolled half dollar coin. She told me do not bring them in again.

The worse bank to have. They never want to give you your money and put a hold on the stupidest…read moreamounts. They borrow money from locals bc they never seem to have their own cash and blame it on that fact why you never get anything until 5 to 7 days. They dont put a 24hour hold They take 5 to 7 days and 90% of the time its a 7 day hold thats 7 business day hold so you have to wait a extra 2 days on top of it!!! I hate this bank !!!

I am writing to express my frustration and disappointment with the service I received at the…read moreHancock Whitney Bank drive-thru location on Elysian Fields Avenue on Saturday, 01/31/2026. I arrived at the drive-thru a few minutes before 12:00 noon and was behind a white pickup truck. When I pulled up, the truck appeared as though it was about to leave, but instead the driver placed the vehicle in park and remained there for several minutes. After 12:00 noon, the driver then sent an empty canister to the teller. When I pulled up immediately afterward, the teller refused to respond or assist me in any way. This was extremely frustrating, especially since I was present before the noon closing time. I then contacted customer service to report the incident. I waited approximately 20 minutes to speak with a representative, who showed little concern about what had occurred and did not seem interested in documenting or addressing the issue. This experience was unprofessional and unacceptable. Unfortunately, this is not the first negative experience I've had at the Elysian Fields Avenue location, and it has left me seriously considering moving my banking elsewhere. I hope this matter is reviewed and addressed, as customers deserve better service and accountability. Sincerely, Soon be banking elsewhere

They don't answer their phones or call you back. Terrible service ! Tried to call 4 locations…read morewith no luck ! Sad!

I deposited a $25,000 check into my OnPath Federal Credit Union account via online deposit on 1/13…read more Without alerting me prior, the deposit memo stated the funds would be held until 1/21. The check fully cleared the originating account on 1/14. To be safe, I called OnPath before 1/21 and was explicitly told by a representative that the funds would be released on 1/21. On 1/21, the funds were still unavailable. When I called again, I was told the hold had been extended until 1/26 with no prior notice or valid explanation. I explained that I had been told the funds would be released on 1/21 and that the check had already cleared, but OnPath refused to release the funds or honor their original commitment. Extending a hold after confirming a release date, especially once the check has cleared, is unacceptable and caused unnecessary stress and inconvenience.

Horrible customer service . Long waits, inattentive, lazy bankers huddled up and socializing while…read morelobby full of waiting customers.

When I first took out my Chase account several months ago, I was tremendously enthused about their…read moreLouisville KY branch - and about their combination of local branch offices and state of the art online services. Over the last few months I have become more concerned about the JP Morgan name (a somewhat infamous robber baron in America's early history, whose railroads had a nasty tendency of crushing strikes by the workers), but individual people and the availability of local branches has so far kept me loyal. Chase bank's app and signage in their branches really try to position them as a bank for the common person. But their emphasis on "private clients" - who apparently have more status than the "common man" - and their emphasis on "wealth management" give me concern that they actually are primarily a bank for rich people Today Tenesha offered me a perfect combination of very polished and professional presence with natural friendliness. She told me that she is beginning to move from simply being a cashier to also being a banker. I like the model at Chase that has people switching up roles. I could see her being a wonderful banker. When I asked to get the card for one of their bankers, so that I would have personal numbers to call when the 800 number lets me down - as it has on occasion - she gave me the card of Jennifer Martin. I am going to be in New Orleans for another two or three months and have business dealings in the Audubon Park neighborhood. I may have occasion to ask Jennifer for help - and hope that she will be as responsive as some other Chase bankers have proven to be.

Teller was condescending and rude, which I bounced back. If she has to do more than just click a…read morebutton, she gets an attitude. She doesn't need to be working with the public. However, Ms. Yunique was most helpful

Went in there today to exchange some $20 bills for 4 $100 bills for my Ghana trip. New $100 bills…read moreare needed for the Forex Exchange company in Ghana. They told me they couldn't do it because I didn't have an account with them. I'm sure that if some white man asked to do the same thing they would not hesitate and wouldn't dare ask him if he had an account. They are a bank in the community that I pay taxes for. I should be able to exchange money there. Manager was a nonchalant and needs to find another industry to work in.