Horrible unprofessional woman in the office. Had a previous tenant use my SSN on their lease…read moreapplication, it's on my credit report. They won't even give me the name of the tenant screening company they use so I can give that company my FTC report to get the fraudulent account off of my credit. She doesn't even try to understand the situation, puts you on hold 5 times in a minute and keeps exclaiming, "You're not a tenant, I can't give you ANY information!" Well, you could.... if you wanted to.... because this isn't sensitive information that deals with any of your current or former tenants. Won't even respond to Hunter Warfield, Inc, their debt collection company, to their requests of information to see if my dispute with them is legitimate.

Worst people to deal with over the phone. They are rude and obnoxious. I canceled an appointment…read morefive hours ahead of time due to a family emergency and got berated for it. Contacted them a few months later, asked NOT to speak with the person I had previously spoke to because of the attitude and was told I was rude and to stop calling them. Way to make the customer happy. told them to have a blessed day, they need it. How do people treat potential tenants/customers like that. Disturbing, like they are the only apartment complex in the state. Honestly wouldn't rent anything from them if they were paying ME

The apartments are ok. Not a lot of closet space besides the bedrooms. The office d staff are nosey…read moreand rude. very intrusive.

[Summary] Great apartments in a very good location,…read moreexcellent staff / service. [Pros] + Beautiful, spacious apartments + Very good location (convenient to Branford Pt beach, local shops, and New Haven but set off main roads) + Good schools + Outstanding staff and helpful, responsive maintenance + Good neighbors (YMMV) [Cons] - Pricey (but hey, it's CT... and not unreasonable by the standards of the area) - Poor internet connectivity b/c lines to units are old (so I'm told, but again YMMV) [Me] Lived here w/ 2 kids and wife for 1yr while working at Yale

Beware!!! These liars are renting apartments on 92 plains…read moreroad milford ct for alot! Get u in the door scam is free first month rent u will have to move on an odd day,but only valid at certain times very confusing on that subject. This is an appartment i was going to rent 1 bedroom. Bedroom way to small 11ft x11ft and no light in center Washer and dryer in kitchen and stick out and take more room! 1795 mo for 750 sq feet!! 45.00 monthy charge for parking 35.00 monthy charge for a small storage area so no storage in your condo! 12.00 monthly for trash! 500 fee to have a dog! 50.00 monthy charge for each pet! No garage! Bedroom so small barely fit a twin size bed! U want to live,eat,and watch tv with your washer and dryer this place is for u! Also the leasing office is upgraded to look better than what u actually get. This is my opinion,on a condo i was going to rent! Always listen to your first instinct and if its to good to be true it is probably NOT!

From the owner: More than just a place to live, Star Deluxe is about community, lifestyle, amenities and…read moreconvenience. With a classic New England design and prime location, it is the perfect fit for today's busy, active individual seeking solace in their living space. With flawlessly designed creative spaces, a convenient location, and a village like atmosphere you'll find a place to work, exercise, entertain and relax. Our luxury community features six residential buildings an expansive club house that is ideal for guests and social activities, a state-of-the art fitness center that rivals most gyms, and a business center that is perfect for private work space, all providing for an extraordinary living experience.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

I have lived here for over a year. A mixture of ages, families, singles and all so friendly. It is…read moresuch a gracious and beautiful atmosphere. We love it here! Rachel Shaw manages the facility and she is exceptional in every important way! Felix takes care of the property and he too is fantastic!

From the owner: Welcome to Mill Commons, a charming community in the heart of Farmington Valley, Simsbury, CT…read more Enjoy picturesque landscaping and nearby shopping and dining, with walking and biking paths and a tranquil walk to Millwright's Restaurant and the Old Drake Hill Flower Bridge. Our elegant residences offer one to two bedrooms with dens, studios, and lofts. Features include maple kitchens with stainless steel appliances and granite countertops, private garages, eco-friendly washers and dryers, and luxury wood-style flooring. Enjoy stunning views from your patio or balcony. Mill Commons provides a higher standard of living with The Pond House, featuring a gathering room with a fireplace and kitchen, an observation deck with a grilling area, and a 24-hour fitness center. Village Green offers a lawn and patio with gas grills, a stone fireplace, and lounge furniture. We are pet-friendly with a dog park. Discover a gratifying lifestyle at Mill Commons.

I lived here for nine months when doing some travel nursing assignments. I LOVED the apartment,…read morenice and big. Nice property, and pretty quiet. Just have to knock a star for the speed of service. If you need something fixed, they're very very very slow to get it done. Once they do come to take care of it, they do it quickly and efficiently.

A buddy of mine lived here for a few years. He may acually still live there. I used to visit him…read morequite often. I get a strange vibe when I go there. It's not a super negative vibe, but it's also not a beautiful one. I just feel like it's a middle of the road type of place to live. The inside of the apartments are very nice, but getting there was always a strange drive. It's just kind of sad there or something. I can't really describe it. If the rent was nice and low ( which it should be because it's sooo crowded ), I wouldn't mind living there.

They are unfair and heartless they towed my vehicle without a warning or a sign being posted thumbs…read moredown to them I purposely parked far away near the dumpster in order to save the closer spots for the elderly no body usually parks there I'm not happy

This was the worst experiences my husband and I have ever had living in an apartment complex. (We…read morelived in 5 total.) Where to begin?!?! When we first moved in back in May 2017, we discovered our AC was not working properly. We told maintenance about the problem and they basically told us that it was just the way the ac ran and there was nothing they could do about it. What they didn't tell us was that the unit was on its way out and over working itself, using an excessive amount of energy. The next month we got our first electric bill and it was almost $400.00. When I told management, they just shrugged their shoulders and insinuated that it was somehow our fault for the high energy bill. Eventually, about a month later the ac stopped working completely. We told maintenance about it again they finally called the ac company to come out to fix it. After several failed attempts to fix it, it was replaced. The next month when we got our electric bill it was only $150.00. The next issue we had was our hot water heater. Luckily I was home this day, The pipe suddenly burst because they used plastic and it melted off! Thankfully I got to it in time to shut the water off before it went into the living room. After they "fixed" it, we had several issues that followed. This is now in November. Its getting colder out and we are using our heater more often, One day the heat and hot water just stop working completely. When I called management about the issue the first thing that is said to me is "well, did you pay your gas bill?'' It was very rude and uncalled for. So again they came out multiple times. Of course they didn't fix it and the whole water heater needed to be replaced. The said it would take over a week to get the new hot water heater. In the mean time their solution was to give us keys to an apartment that was vacant. But it was on the top floor.... In winter..... And it isn't just showering.... Its doing dishes and laundry too!!!!! It was horrible!!! Then in the spring, we had a garage attachment. The door broke and collapsed on itself! They basically just put a band aid on it and called it good with a couple pieces of pliboard.... it never closed all the way after that! Band aid fixes are the way they do things around there. And you have to pull tooth and nail with them to get them to do that much. The apartments themselves are fall apart at the seams. From extreme water damage on the bathroom ceilings to plastic vinyl (which was suppose to look like wood trim on the walls) coming off. The grounds are disgusting!!! Cigarette butts and dog feces everywhere! Not to mention broken glass on the sidewalks and main street in to the complex which no one bothers to clean up even after several calls to the front office. Bottom line.... DO NOT waste your time, energy and most of all your money on this place!!!!

I moved in here approximately 3 years ago. I have never found a better staff then Summitt Ridge to…read morehelp you with any problem day/ night. Paul is so efficient , friendly and genuine he really cares about you. All the staff are fabulous. Grounds are kept up beautifully and it's so quiet here .. I really enjoy it!!!!