I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

Nice guys, patient and friendly. Got rims and tires for my car. They were very helpful.read more

Had a great experience with Master Tire. I needed a hard to find size for my tires and they had…read moreexactly was needed. They got me taken care of on the same day - less than an hour after we called to check if they had my size in inventory. The staff was friendly and the pricing was reasonable. I'll happily be a repeat customer.

Took my jeep Wrangler in for inspection was told needed wiper blades cause they were both tore .and…read morecharged me $147 and on top it it they cracked my window when putting inspection sticker on which I don't see. How's even possible? Took it in the following week to get the windshield replaced at their expense and when they replaced it they messed up my light bar. I do not recommend anybody going to this place to get inspection and on top of it the same day I got inspection my best friend took his charger in and was fed the same line of crap where everything passed but he need windshield wiper blades cuz there was a little tear in it. These guys are a bunch of scammers and I talked to other people that it happened to them also so I would steer clear this place. If I can give him a zero star I would

If I could give a negative star review I would. Numerous issues!! Never take your vehicle…read morehere....EVER!! They do more damage than fixing. Went in for brakes and a leak. Took my car back 6 times!! Ended up at 4000 bucks later and a different dealership had to fix what L&B messed up. Ridiculous!!! Would never ever go back!!! They will blow smoke up your you know what and won't fix anything!! My brakes still squeak after they replaced and they told me now brake harder and drive it further. ARE YOU KIDDING ME!! They fixed all these things they said were leaking and it still leaked. (rear axle seal, oil cooler, etc.) I finally suggested the washer fluid. They told me no way. Took it back 3 more times. They called and said it was the washer fluid. Said another 300 bucks. I told them NO WAY WAS I GIVING THEM ANOTHER DIME!! Run far away from this dealership!! They will rip you off!!​

I've gone to Eddie's Garage two years in a row for my vehicle inspection. Their work and service…read moreis top notch. I wouldn't consider going anywhere else. Their evaluations are honest and fair which something so important with mechanics. When you find an honest one, treat them well and keep them forever. Thanks Eddie! I'll see you next year for the my inspection and, in the meantime, I'll tell everyone to go to you for their auto servicing.

best place EVER!! the owners are some of the sweetest people I have ever met. Best place I ever…read morewent in over 50 years. Cheapest!. service was quick and very efficient. Will Never go any place else. Tell your friends. This is the place to go. BEST!!!!! 10++++starrs

Cannot stress enough how positive my experience from day one when I asked for a quote to paint a…read morebumper only. Other shops turned me down for their reasons and Dylan actually called me directly. Dropped off my equipment and it was done in 24 hours. 5 star service all around, even drove 45 mins out the way to stop by. Will absolutely return for any service.

Good communication very helpful also very professional! I would recommend anyone to go to…read moreSpanglers Auto!