Found this place on yelp and thought I'd try it since I was close by. Price is ok. They literally…read morewashed my entire car before I went into the wash. Then I saw why they had to, the equipment was literally shredded. It would never have gotten my car clean. Don't recommend.

Years ago...there was a building downtown Springfield with hard working people who hand washed…read morecars. They took their job seriously and did well. Nowadays we pay so much for so little. As I drove up in my pollen covered car...let's just say looks can be deceiving. I requested the $11 super wash and the gentlemen scrubbed my car and then sent me through the wash. He even got the spots only the owners of the vehicle see. I will return every time I am in the area. If the cost is too high for your pocket they have a $6.50 regular wash also.

I love the fact that when I leave there isn't any soap left on my car like other car washes. The…read morevacuums are very strong and do a great job, plus all the different cleaners and the rug cleaner. I can keep going on about all the different things they offer. Go try it out for yourself. You'll love it and so will your vehicle.

All cleaning supplies and towels get taken away an hour before they close. Pretty inconvenientread more

Rita was incredibly snarky and unpleasant to work with. Everyone else was great and I was very…read morehappy with the service!

Terrible experiences in the past, but I decided to try again. Nope. Terrible results for a $42 car…read morewash/interior. I spoke with the manager and was told that the interior is cleaned the same despite the packages. An employee, as well as a manager told me that I would need to pay for detailing IF I WANTED SEATS, INTERIOR SPRAYED AND WIPED DOWN. The dashboard, seats, bank of seats etc were not touched. Ended up with lots of debris left in my car, and obvious footprints, etc. I was not expecting a detailing, but I expected far more for the price. Do not recommend.

Machines were broke and change machine got me for my money…read morePricing great but again machines are broken or in disrepair GOOD FOR TRAILER , or lawn machine cleaning

It's a car wash, so what is there really to say? Although it's a populated area, I've never had to…read morewait for the self serve wash boothes, and the automated cloth one doesn't seem to ever have that bad of a line. Prices are a little bit lower than I've seen elsewhere, and my car comes out generally clean. My car also doesn't seem as spotty afterwards as it does when I use some other car washes...

BE AWARE that you may not leave with a complete car…read more I wanted to get my Jeep's undercarriage washed from the salt and I went through the soft touch car wash. However, when I got home, I noticed that my rear license plate bracket and light were not there and there were just the wires. I returned to the car wash and the manager said I know what you are here for and gave me the broken bracket and bent plate. He said I needed to fill out a damage report and get in touch with corporate. I sent pictures and a description of what happened. Unfortunately the office didn't see it since it was in their junk mail. I waited two days to call and she did find it and asked me to include the estimate I received for fixing the light and the bracket. I received a call the next day from a Mr. John {I think his last name was Gumbo)who said it is their policy of the company not to pay damages on Jeep Wranglers that are damaged in their car wash. BE AWARE that their damage policy applies to other car features in other car brands and models.

Avoid this "soft touch" car wash at all costs. After going through I have four evenly spaced nicks…read moreall at the same level on my driver side. Clearly an issue with something attached to the spinning rags they have.

Best oil change service around Spencer worked on my car…read more Also replaced battery and air filter I had trouble starting the car the day before and great car wash with it One stop less than 1 hour Great

Expect this when getting your oil change from VIP Wash and lube. Cracked oil pan from a drain plug…read morebeing over torqued. I've been doing business with these people for 7 or more years. I've paid for detail work in a classic car of mine for it to be absolutely soaked when work was finished and I had to head hunt a manager for that to be reconciled. Now this and guess what more head hunting and supervisors trying to deflect the situation saying they are not liable. I have never removed my drain plug the entire time of owning my Audi and every time they would do my oil they would ask to pump it out but not this time, they just carelessly went right to work on it. (They've been servicing this vehicle specifically for 5 years, you think they would stay with the same process right? Well I guess not.)

Just went there yesterday with my daughter and was very impressed on how good the car wash was. My…read moredaughter's car was filthy and every spec of dirt and salt was removed. I would definitely go there again.

I was a monthly Platinum member. For 31.99 I would go out of my way to get my SUV washed…read more The staff were polite and were tipped well. I got an email about the increase to over $40 a month but there was an option to keep the current rate for 3 more months which I chose and got another email stating my membership was good for 3 more months at the old rate. Checked my bank on the next month expecting to see the old rate....NOPE...... it was at the NEW rate. I went and cancelled my membership. They were the only DECENT car washes in the Windsor area. Trust me, I have been to every single car wash from WinLox to Bloomfield. Speeders in Bloomfield is on a side street that forces you to cross Blue Hills Ave to get back into Windsor. It's dangerous. My life and vehicle aren't worth the inconvenience of the location. I have no clue where I will go to now to wash my SUV. I may go back to my trusty bucket and do it myself. Very disappointed that there are no decent, honest car washes in the Windsor area.