Awesome service. Gary and all the folks there were very helpful. They rebuilt my transmission and…read morefixed some vacuum leaks on my 85 Dodge truck. Best place in town IMO.

Our Buick Enclave broke down on the side of the road while we were traveling out of town on…read morevacation. The SUV was towed to this shop to be fixed. We rented a car and left to finish out the vacation. We picked up our SUV when our vacation was over and went home to Illinois. The transmission went out again. This shop paid over $600 and had it towed back to Arkansas and fixed the issue. The part was faulty. The customer service was OUTSTANDING! This shops customer service and quality of work speaks highly in they way they treat their customers and the work they do on your car. . If you are having any issues with your car or SUV give this shop a call. You WILL NOT regret it.

Avoid avoid avoid! They will not honor verbal or written quotes or contracts. Their word means…read morenothing. They will promise to be done in days, and have vehicles for weeks or months. The owner is a bully and tries to strong arm customers into paying more than agreed upon. This is the car shop nightmares are made of. The ones you hear about and hope you never run across. Take your vehicle elsewhere. Save yourself the money, inconvenience, and headache!!!

update - more work done. I could have done this job myself but my carport floor is getting too…read morehard for my old bones! Benton T. quoted me a good price and stuck to it! Excellent work. btw - both my reviews concern non-transmission work. I have had some minor tranny jobs done here and always pleased as well. These guys do it all!

These guys are great! I was traveling through town and had noticed an off noise the last little…read morebit. I found this shop off Yelp. I was able to drop off my vehicle at midnight and have it back same day at 3PM. They were very professional and communicated extremely well throughout the day! Super impressed! Great experience! Thanks again yall!

Very thankful for Christian Brothers Automotive! Took in for maintenance and thinking I needed my…read moretires balanced only to find out my tires were awful and they were quick to order tires and get them put on. They were thoughtful and made sure everything was taken care of. Will always return to have them service my car! Ryan and the team are excellent!

I really do love this company! Their prices are very reasonable and their customer service…read moreadvisors are very friendly and they do a GREAT job of helping you find the tire that is just right for your vehicle. I purchase tires for all of my vehicles here, period. Their customer service is consistently outstanding. And, they offer many other services for your vehicle as well. Recently, I dropped my vehicle off for a tire rotation (I also love that with the purchase of tires, you get free tire rotations!). Because it was a Saturday, which I imagine is probably their busiest day of the week, I was expecting to drop off the car and pick it up later in the day, but they had my tires rotated and had me back on the road in under 15 minutes. Excellent! Always great customer service! The one thing that I would say that I am not crazy about, is that I would rather that, at least for now, that their staff would wear a mask. It's not a huge deal for me, because I do wear a mask and have been vaccinated and I am not made to feel uncomfortable wearing a mask in their lobby, which I appreciate! It just may be a concern for some who may view this review. In summary, great company and very friendly and super competent staff.

Good family ambience from the front desk all the way back with the mechanics that actually doing…read morethe work going above and beyond the little pay task. Rotate, balance and full inspection they recommended new front shocks they are in the process of installing it everything under 30 min They put me on the schedule for a full front alignment as well these guys are the best.

DO NOT GO TO JJs Transmission - Alexander, AR…read more I dropped my vehicle off on January 15 after being told the transmission rebuild would take 2-3 days. Instead, the business kept my car until March 6, nearly two months. Communication was poor throughout the entire experience. From the beginning, phone calls were not answered and the voicemail box was full, so messages could not be left. My dad had to go to the shop in person multiple times just to get updates. There were instances where he went to the shop in person and the business was locked, preventing customers from entering, even though individuals were inside. On multiple occasions, I was told the vehicle was ready for pickup when it was not. In total, I picked up the vehicle THREE separate times after being told it was repaired. Each time, the transmission was still not functioning properly. I have video evidence showing that the vehicle was not drivable and could barely make it out of the driveway and down the road after pickup. On February 4, I picked up my vehicle after paying $3,155 in cash. Immediately after leaving the shop, the transmission was not shifting properly and the engine was revving loudly. I returned the vehicle right away. The only action taken at that time was adding transmission fluid, which did not fix the issue. They then kept my car again until March 6. When I picked it up, I was again led to believe the issue was resolved. However, on March 13, the vehicle broke down in the middle of the road and had to be towed. I'm thankful I wasn't on the freeway & didn't have cars around me. I could have been seriously injured. When I contacted the business after the breakdown, I was told they had someone in my area who could fix it and that I would receive a call back immediately. I never received a call back, and multiple attempts to contact them after that went unanswered. The only receipt I have ever received was given to me the first time I picked up the vehicle. It is handwritten, difficult to read, and does not clearly list what work was performed. I was told to take a photo of the receipt and that the owner's wife would email me a proper copy along with warranty information. I provided my email address but never received anything. The receipt also contains conflicting warranty terms, stating both "12 month warranty" and "12,000 mile warranty," and includes incorrect mileage that is significantly higher than the actual mileage on my vehicle. I later learned that a second transmission had been installed in my vehicle without my knowledge or consent. I originally paid for a rebuild of my existing transmission. The business also claimed to be a member of the Better Business Bureau, which I later found to be a LIE. These people are dishonest, unreliable, & unsafe.I'm now almost at $4,000 in repairs and towing for a car that still doesn't work. I lspent so much money on this I don't have the expenses to buy one at this time.

I paid $2, 700 for a transmission to be pulled out and rebuilt. They never even pulled it, lied…read moreabout bad parts, and while my jeep is there,for it's third return for problems, a wrecker from another shop backed into it and totaled it!!! I finally got $2700 for my jeep from the folks who wrecked it, so I got basically my rig stolen without insurance coverage. Lying thieves with no honor, integrity, or character. Only a fool would do business with them or there buddies business too.

We were on a cross country trip & broke down in Benton. Luckily, our tow truck driver pointed us to…read morePrecision. We were there first thing Monday morning, told Chris our situation, & (despite finding another issue) he had us back on the road by 5PM! Chris was awesome!!! He went above & beyond to help get our trip back on track!!!

Wow! Talk about going above and beyond for customer service!! The guys were very helpful in…read moreexplaining what was going on with my car and worked really hard with the warranty company. The owner of the shop couldn't have been nicer, or more patient with my concerns. While on vacation cross country, the smell of oil got stronger, we called them and they immediately helped us over the phone, then once home they worked my car right in. Very grateful customer!

they found out what was wrong with my 2008 ford crown victoria police interceptor clutch got stuck…read morenot bad but the cost sort of like ouch lol $1962 for a rebuilt transmission what i was going for because i knew something was wrong with the transmission saw some good reviews so i took it to them

I have an 2007 Suburban and the transmission went out. I had it towed to Shorty's and they called…read moreme the same day telling me what was wrong with it. After I gave them the go ahead to fix it they had me up and running two days later! Awesome people, awesome service.

I can't say enough good things about this shop. My mom and I actually broke down while traveling…read morethrough Arkansas, and it was a really stressful situation. We didn't know the area or who we could trust, but this shop truly took care of us. From the moment we got there, they were honest, kind, and incredibly helpful. They took the time to explain exactly what was going on with the vehicle and didn't try to upsell us or push anything we didn't need. They just focused on helping us get back on the road safely. It's rare to find people in the automotive world who are this genuine and trustworthy. They treated us with respect, kept us informed the whole time, and made a stressful situation so much easier. If you're looking for an honest, reliable shop that truly cares about their customers, this is the place to go. My mom and I are so grateful for their help, and I would recommend them to anyone.

This company answered my request very quickly. DJ was courteous, kept me informed on his arrival…read moretime and fixed my car A/C. They have a mobile unit that comes directly to you. He has all of the necessary tools and knowledge to fix a wide variety of jobs. I had called numerous A/C companies and the prices were outrageous. DJ fixed my A/C charging nearly 1/3 of the other companies. I can't brag enough about 4 Sons!!

Very friendly. Very helpful. Very affordable. I definitely recommend and will be back! And they are…read morefast!

The guy's are very kind and took good care of me and my vehicle needs. I would highly recommend…read morethem!