Very helpful people. I stopped by today without an appointment to ask a question about whether or…read morenot cosmetic/fender damage impacted my engine. Jim took a few minutes out of his day to look under the hood and answer my questions. He was honest when saying there was nothing wrong. If I had had a $20 bill to give him I would! Thank you Jim!!!

I had a somewhat unusual problem with the top locking mechanism in my SL500 Mercedes roadster. The…read moreproblem was quickly resolved, and the kind mechanic even showed me what to do (and how to do it) if it occurred again. I strongly recommend Pro Auto Service.

Traveling through the area on the way to a funeral service when we got a flat tire near Mayfield…read moreKY. 3 tire places in Mayfield all told us our tire was special order and not in stock. No choice but to keep driving to Cape Girardeau where Plaza Tire got us in and back on the road in under an hour. They were very courteous, efficient and kept us updated as the work was being done. I am very grateful and definitely recommend the services here.

All they care about is commission! Told me 1.5hrs to get my oil change done and over 2hrs later…read morethey hadn't even started but had plenty of time to take multiple people that came well after me and get them done....no surprise though because they all bought tires! I know you don't make much money on an oil change but it's not like I haven't spent THOUSANDS at your business buying tires, alignments, oil changes, etc...you're not goi g to make a massive commission on every interaction and customer service can make or break a relationship.

I've received great service from them every visit. The staff are kind and quick. I could go to…read moreanother place get my oil changed, but why when this place has been great for my wife and I.

I keep coming to this location because the people here are so nice and they try really hard to take…read morecare of you. The problem is they need to remove the word fast from their sign they are not Charlie's FAST lube. I have never been to this location when I have not had to wait at least an hour just to get into the bay. They do tell me repeatedly that they are short staffed. I think this is a definitely a management problem. You can patronize this business if you have two hours to spare.

We use Charlies regularly for our oil changes in our vehicles. Very happy with their service and…read moreappreciate the veterans discount they give my husband. We do recommend them.

I want to thank the two gentleman running the whole show. They had 3 cars ahead of me and got my…read morecar in, changed, and FREE car wash with my oil change and out of there in less then an hour. OVER THE TOP friendly customer service and genuine hard workers. They are also pet friendly and made me and my pup feel comfortable and taken care of.

I took my 2011 Toyota Prius in on April 13,2020 to have the oil changed. They did not tell me at…read morethis time that they did not have the proper tool to take my oil filter out. Therefore, they damaged the oil filter housing. I found this out when I went back to Performance Quick Lube for an oil change on August 14 2020. The Manager informed after a 45 minute wait that they could not change my oil due to damage done by his employee the previous time I took it in for an oil change. He also told me to take it to Coad Toyota to have the part replaced and oil changed. So, instead of paying $ 62.57 (what it cost me when they damaged my oil filter housing) to have my oil changed, I have to pay $62 for an oil change and god only knows how much the replacement oil filter housing will be. I have to pay for a replacement part and an oil change? If you do not have the proper tools to do a job INFORM THE CUSTOMER BEFORE YOU DAMAGE A PART. I was a loyal customer for a long time. NOT ANYMORE!!! I will not go back.

They done what they said they would do was professional and they looked at all the broken parts and…read morelet me know before fixing them

My old, fat ass managed to run out of gas not even 300 yards from a gas station before I was left…read moreby the roadside, wondering what went wrong. I have a roadside assistance 'thing' through Consumer Cellular, but trying to work through that system is like trying to tame an itch on your testicles with a meat tenderizer. Moving along, once the cell company got "it together, Seyer's was challenged with bringing my babbling ass a couple of gallons of gas. They were "Johnny-on-the-spot" in getting to me & back on my way. Had to be under 20 minutes from request to back on the road. I literally swear, if I could bring my vehicles from my liberal demo state (IL) to get them repaired, I would. But 60 some-odd miles to tow is a bit too much from my fixed income.

This place is a joke! They opened 8 minutes late. I ended up leaving after 20 minutes elapsed and I…read morewas still sitting in my vehicle.

I have been going to Performance Quick Lube on Siemers for years. I recently went to a different…read moreoil change provider. The technician alerted me that the oil drain plug had been mis-threaded when put back on. Also they told me that the transmission fluid was extremely low. Kind of strange, Performance Quick lube always told me they checked it. They never checked it. They also try to push extra services to sell you (cabin air filter, power steering flush, etc.) They should just concentrate on doing the job right and not pressuring people to buy extras. WARNING! - I would go to another oil change place than this one. They have lost my trust for sure.

Nice and simple service. There was a 15 minute wait and the oil change itself took about 15…read moreminutes. The staff was great. No complaints.

The workers at Valvoline are top notch! This is my go-to for my quick oil changes or simple car…read morequestions and fixes. I can count on them being honest and efficient. If they can't get it done, they let me know and may even recommend a local shop or two that can. Excellent bunch of workers! Tell them Kindra Speech sent ya.