The crew are amazing and they give quality service. They even check your filter and tire pressure,…read morefor free. I can't say enough good things about the service and value you get. It's the only place I will go for an oil change. April.

I went in today for an oil change at the Kwik Lube in Sherwood Park where I have been a loyal…read morecustomer for over 20 years. I pulled into the lineup at the back where there was one vehicle ahead of me. I positioned my vehicle partly in the shade, but I was very clearly still in line. Soon after, other vehicles arrived and I pulled forward slightly to make it clear I was already waiting. When the vehicle ahead of me was called in, I started moving forward and was stopped by an employee. The customers who were now behind me were yelling out their windows that I hadn't been there and was cutting in line. I explained to the employee that I had been there first, he then said he could check the cameras and I said yes please do. This went on for several minutes. Then two other employees said they hadn't seen me there. I explained that they were inside and could not have seen where I had been waiting, particularly because of the dumpster. I again asked them to check the cameras so we could establish what actually happened. Instead, the employee told me he believed the other customers and his coworkers over me and told me to go to the back of the line. He refused to check the cameras. I also questioned how I could have been in front of these other trucks if I had arrived after them. I have never experienced such a humiliating and disrespectful situation at a business. I was accused of something I had not done, had multiple people yelling at me from their vehicles, and then had an employee decide who to believe without even bothering to verify the facts when there was a camera available to do I strongly urge the owner/manager to review the security footage where it will verify that I was there first and was unnecessarily humiliated. This is not a business I would recommend with employees like that. No one deserves to be treated like this And based on your response to the review I posted elsewhere, I didn't magically appear at the front of the line. Given the narrowness of that back alley how could I have possibly get my suv past all those other cars in line if I had come after them?? And after your staff initially said he could check the cameras why would I have insisted he check them and still insisted in my review if I had cut the line, knowing it would've proved me wrong?! I insisted because I knew I was there first!!!

Avoid this franchise!!There is a reason this business is not a BBb. Veh went in for a tire swap and…read moreoil change. Tech said the coolant was only good up to -15 Celsius and should be changed. My son agreed Unfortunately for Mr lube who often states " they follow maintenance protocols from manual and age of veh. (This is their our for doing work that is not asked for and people subsequently complain). Our vehicle was just in to sherwood ford 6 months ago and they flushed the coolant. I attempted to settle this informally but the manager , Nittish, and then owner Stuart refused to acknowledge. Blatant fraud and it luckily can be proven by my recent service. The additional "your coolant is only good to -15 degrees will nullify Mr Lubes "go to" response everytime they do this to unsuspecting customers. Do not visit this particular Mr lube.

The service was good but it's pricy. Paps was very friendly and I was out in a reasonable amount of…read moretime.

rip off artists. said it would be $80 to put in my winter…read moretires that are on rims. Take off summers and put on winters. tire size is 20" so it's an extra charge. what a joke!! stay away from this location.

This is my usual location for oil changes. I took a coupon with me. Sin29E is the person I was…read moredealing with. He looks at my coupon and says yes that is $25 off. Perfect. After everything is completed, he tells me what I owe and I could see in plain sight that he did not apply the coupon. I asked him if he took off the $25? He says oh it's only $10, I said you just told me it was $25 and you didn't apply it? WTF? He says ok, give me the code. So he applies it and it is $25 off. I am so sick and tired of a business who hires people who do not care at all about the people they are supposed to be helping. And then the business has the nerve to say how they are different. Right.....just a bunch of liars. The service at this location has been going down hill for a couple years now, this was the last time I go and spend my money there. I refuse to deal with liars.

I was informed by a colleague that midas was providing free oil changes for health care workers…read moreright now. The sherwood park location was able to book me in right away. They were able to provide an oil change and a safety inspection of my vehicle! Although their waiting room is not available at this time for obvious health reasons I was able to go for a walk and they just called me when my car was ready. I also loved that they can text you a copy of the safety check complete with pictures. So much easier to see if there's a problem or show the customer what they saw. They also provide many more services than just oil changes so you can get everything done in one place. Good service and easy booking! A great big thank you and shout out for this business. Thank you for your generosity during such a precarious time.

I would give them zero stars…read more Local manager is the king of upsell, always an angle to get you to buy more parts = more labour..... $$$ is what he seems to care about. Not customer satisfaction. Terrible communication - 2.6 hours to find out there was an issue. (Time between "resolved" and "we have a problem") Can't trust the inspection link they send you via text - miss information provided resulting in long time delays. Did not like that another mechanic had installed parts prior to wheel alignment request - said as much during conversation. Run around, delays, poor communication, and on and on. Worst experience!

Brad provided excellent service in doing a seasonal tire switch on my truck and their tire storage…read moreis very convenient! Will absolutely use this service for my wife's vehicle as well.

I had this service done some time ago and it's time to have my oil changed again (which is what…read morereminded me to write this review so late) and I know exactly where I won't be going- Mr. Mobile Pro I was at first very pleased with the service. I had heard about him though GetAssist and when the service was complete I asked him if he had offered any promotional discounts after the work was done because a good majority of GetAssist businesses offer discounts to GetAssist users and the guy turned to me and said "no, I'm already paying them enough as is to advertise". All I said was "huh.." and gave him my money. He pays $300 a year to "advertise" with GetAssist which is a laughable cost for a business especially since it's a tax write-off. How do I know this? It's because I worked for them at the time. I would have gone back and I would have told all of my friends but integrity is everything and this guy has ZERO. All he had to say was "no". Saying you can't afford to offer someone a promotional rate because you pay advertisement costs which work out to less than a dollar a day is a skeezy move. So, I'll take my business elsewhere. If he's willing to lie about something so stupid, who's to say he won't rip me off in the future?

This is my go to place for oil changes.I always look forward to going, as the staff here are…read moreawesome. There always happy, joking with each other. It's a great environment. My daughter was there a few weeks ago, she went in to tell me what a great group of employees. She enjoyed the conversation with the employee. She was quite impressed and that's a hard thing for her to say, she always find some kind of fault with people's customer service else ware. If she says there great than they are!!! Great job guys!!!

I drove in for an oil change at 9am and nobody was there so I was in and out lickedy-split (under…read more30 min). I sat in my car and played on my phone while they did my oil change, but the tech did ask me approximately 700 questions during this time (trying to get me to buy other services, definitely common among oil change Express places), so don't expect to be left alone to candy crush. I got those sweet AMA points and the oil change cost $70 (for the regular oil - he gave me a list of choices and I went El cheapo).

We've been to Robins a few times now for repairs to our quads and cars. Never had a negative…read moreexperience and I've always felt that the cost was reasonable.

I have taken multiple Vehicles here over the years and I've always had a great customer experience…read more In person or on the phone I've always been treated well and had my questions answered. I find the mechanics do good work and are always upfront with me. The pricing is honest and has come in under what they quoted me for initially at times. It can be difficult to find a good mechanic place that you can put your trust in and I'm happy to recommend this shop to anyone!

They found a leak that another company told me wasn't there. I knew it was there. My tire leaked…read moreout by the time I was half way across the city. They found my leak and patched it within 30 minutes

I became a fan of Kal Tire when they fixed a punctured tire for me at no cost. I didn't buy the…read moretire from Kal Tire, they just did it. I loved it. I thought if it wasn't fixable they'd try to upsell me for a tire. They didn't. They just fixed it and off I went. I was going to buy my next set of tires from Costco, but Costco f'd up my order. So in I went to Kal Tire. They'll price match! So if you love Costco prices but want to avoid the brutal Tire Center service (as you might have heard from other people it's brutal) go to Kal Tire. There are a lot of locations and you they all interconnect for service!