Fantastic company. Not just my first line of defense against the critters, but the first people I…read morecall when I need an exterminator expert. Jeremy G. is phenomenal tech and I follow his expert recommendations to the letter! Thanks Mares, and Jeremy G!

I have been a customer of Mares / Reliance for a long time. About a year and a half ago they put…read morerat traps upstairs in my attic. The rats ate through the wire to my HVAC and I just had to replace that. The technician from the HVAC co said there was a rat in the trap upstairs. Let me say Mares has not been up in the attic to check the traps since they put them up there. I called Mares spoke to Bud he said he wanted to come out and get the problem under control. He also mentioned that they could credit my next view visits to compensate for the rat issue. Long story short Bud and his associate came out this morning and the first question where is your attic I said through that hole in the ceiling. Oh do you have a ladder? No I don't. What company comes to your home unprepared like this? Wouldn't you think they would ask those questions with the tech who has been servicing my account? Anyway they said we cannot access your attic because we don't have a ladder. Ready for the bombshell? They tell us the company was bought out and they are no longer permitted to access the attics due to insurance purposes. So let me get this straight you go up in my attic place rat traps and now you cannot go retrieve them because the new company does not allow it? WHAT????? I also have a rat in the trap in the attic right now. I do not recommend this company at all. I can understand the company being bought out, but if you are that great why wouldn't you let your customers know the company has been bought out and le the customers know the new policies so they could make a decision to stay with them or look around for options. Well I looked around for options researched a company with high rated review and compatible in price. I found one and I am kicking Mares to the curb today. I highly suggest current customers call Mares to see what their new policies are and if they can do the job you need them to do. This is my honest review and I am sad to leave them, but I think their customer service dealing with my current issue sucks! My final though? Consumer beware Mares might be covering up more then bugs and pests. Do your diligence and do your homoework!! Ask questions and get the right answers you deserve!

Michelle saved the day!! She was extremely personable, reliable and prompt. My cousins needed some…read morevery important Real Estate forms to be notarized. I called her at 8:30pm and she was out to their house the next morning!! Can't recommend her enough. You won't be disappointed. Thank you Michelle!!

Very happy with the service I received with Michelle. Excellent communication and willingness to go…read morebeyond my expectations. Honest and upfront. She made it easy to work with her from the beginning to the end. Highly recommended!

Grafton P.O. went above and beyond for me today. I accidently put a christmas card with gift inside…read morein letter slot inside the building. I did not figure it out until about 2 hours later. I called and every available person searched to find it. It is peak holiday Season and quite busy there; yet, they "went on a mission" to find it before it was shipped out. I truly appreciate everyone's efforts today!

Absolutely LOVE that there are 3 mailboxes for a drop off box outside…read more There is a machine inside where you are able to buy postage if the associates are not working or busy. It makes it very convenient to ship a package. When I have needed to but stamps at the counter or ship a package I've had no issues. I reccomend going here for a great location. No complaints. There is also a bigger drop box if you have a bigger package to ship.

We are so grateful for the care and compassion shown by everyone at Bucktrout of Williamsburg…read moreduring one of the most difficult times for our family. Their team handled every detail with kindness, professionalism, and genuine empathy. They made the entire process feel peaceful and respectful, and we truly felt supported every step of the way.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

I can't begin to tell you how pleased I am with Mr Perkins and how he helped us get through the…read moreprocess of having our father cremated after he passed suddenly. He helped us understand the process moving forward and was there to answer any question to help us. I could ask more a better experience in what was overall a sad event

Great customer service! Dennis is responsive and offers affordable rates, with discounts for…read moremilitary families. We especially appreciate the unlimited free visits in between quarterly check-ins, to make sure all the pests are completely gone!

Good pricing and very informative of their process. Timely…read moreresponse to my request for quote.

Ron is the best.he was nice and quick. didn't have to wait at all.i will definitely use him againread more

I highly recommend him for this job, he is honest overall great man and he treated me with…read morehumanity instead of someone in jail I'm forever grateful I meet you !