Complete Pest Management

4.6 (10 reviews)

Pest Control

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Gnee R.

6 years ago

Great customer service! Dennis is responsive and offers affordable rates, with discounts for military families. We especially appreciate the unlimited free visits in between quarterly check-ins, to make sure all the pests are completely gone! read more

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Harold p.

5 years ago

Good pricing and very informative of their process. Timely response to my request for quote. read more

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Melissa J.

Elite 13

209

108

103

10 years ago

Dennis and his team have been servicing our home for almost a year now, and was referred to us by our trusted real estate agent. Dennis is always professional, punctual, and does a great job. Since he started our quarterly treatments, we have not had any issues with bugs. I highly reccomend Complete Pest Management to anyone! read more

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Bryan D.

6 years ago

Great customer service, very professional, timely, and they'll take time to educate you on each of their services. A very hometown personalized feel. read more

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Michael G.

10 years ago

Read the reviews and decided to give them a try. Called several times with no answer or answering service. Left a voicemail with name and number. About 36 hours and no call back. Not having a person to talk to makes me question the legitimacy of the business. Higher an answering service might serve them well if there is an actual business behind the voicemail. read more

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Cryst'l G.

9 years ago

This is a family owned, local, independent business - which was the first positive experience I encountered with Complete Pest Management. Dennis has always been very timely in returning my calls and able to fit me into his schedule very quickly and with short notice. We were having an issue with mice getting in the house and even before making an appointment with Dennis he was very helpful over the phone and provided us with lots of helpful advice for us because I had mentioned trying to combat the issue on our own. Using his advice we were able to locate the area where we felt mice were getting in through the garage and sealed it up. At this point though, the mouse activity was increasing inside the home and we felt like we had thus trapped the mice inside and having never dealt with a mouse issue before, I was incredibly creeped out by it and called Dennis back a few days later to make an appointment. He fit me into his schedule quickly and was able to come out and set up traps that were safe for my child and pets to be around. Within a couple of days we could see an improvement in our situation as we started catching the mice :) Dennis even came back out to the house and provided me with some more traps to replace the ones I had used. They have provided me with wonderful customer service and I plan on recommending them to all of our friends and neighbors! read more

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Candy S.

145

9 years ago

Quick and friendly service! Very flexible with time and day of services. I will recommend this business to others. Thank you!

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Sarah O.

8 years ago

Awesome customer service and Dennis was very timely! I had seen a few roaches around the house and immediately started reaching out to local places. I chose CPM and I haven't seen any other roaches or bugs since him and his son came out and sprayed. I would advise taking a quick photo or saving a roach (as gross as it is) so they can identify it and treat appropriately. read more

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Jazmyn A.

10 years ago

Complete Pest has been servicing our house for about 6mo and all the sudden our dogs bring in fleas. I emailed Dennis and he got back to me within 24hrs and we schedule a time for him to come out. He came out and totally took care of my problem without charging me! A few weeks later we found fleas again due to the fleas being resistant to our dogs' type of flea treatment. Dennis recommended a different flea prevention product and came out the SAME DAY to treat again for the fleas. He is super accommodating and I feel very comfortable with him working in my home. read more

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Danielle F.

11 years ago

Dennis is all about great service! He has even come out same day when I was having an issue.(ants!) His expertise fixed the problem right away.I like that's it's a father and son team, this is a company you can trust. read more

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More info about Complete Pest Management

737 Keppel Dr
Newport News, VA 23608
Directions
(757) 369-0966
Call Now
Visit Website
https://www.completepestmgt.com

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Does Complete Pest Management take Bitcoin?

No, Complete Pest Management does not take Bitcoin.

Does Complete Pest Management take credit cards?

Yes, Complete Pest Management takes credit cards.

From the Business

Specialties

At Complete Pest Management, Inc., we uphold a commitment to delivering unparalleled personal attention to our valued customers. With a focus on affordability and quality, we offer expert pest control services backed by extensive knowledge and experience. Our dedication to environmental preservation is unwavering, as we prioritize the use of EPA-approved chemicals to effectively address individual pest control needs. Trust us to provide efficient solutions and exceptional customer satisfaction. Choose Complete Pest Management for a pest-free environment you can rely on.

History

Established in 2012.

Complete Pest Management, Inc. has emerged as a premier full-service pest, termite, and moisture control company. With a strong emphasis on family values, our operations have thrived on the Peninsula, benefiting our community for over 35 years. We uphold the utmost standards of honesty, integrity, and respect, ensuring that our customers receive a superior level of service. By actively listening to their individual needs and concerns, we tailor our environmentally friendly approach to effectively address their pest-related challenges. Choose Complete Pest Management, Inc. for unwavering dedication to quality and customer satisfaction.

Meet the Business Owner: Evan W.

Meet Evan and Dennis Walton - Co-Owners and Operators. At Complete Pest Management, Evan and Dennis form a dynamic duo as co-owners and operators of the business. With a combined experience of over 50 years in the termite and pest control industry, their expertise and dedication drive the success of the company. As a father-son team, Evan and Dennis share a strong bond and a shared commitment to providing exceptional service. Trust this family partnership to deliver reliable and effective pest management solutions tailored to your specific needs. Experience the difference of working with a team that values honesty, integrity, and customer satisfaction.

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Review Highlights - Complete Pest Management

“. Dennis recommended a different flea prevention product and came out the SAME DAY to treat again for the fleas”

Mentioned in 6 reviews

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Pestout

4.6

(18 reviews)

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

Old Dominion Pest Control

5.0

(34 reviews)

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

Excellent professional service. We have had our home protected from "annoying pests" by Old…read moreDominion Pest Control since moving to Virginia Beach in 2016. Normally supported by Jason Fisher (but occasionally by others), we find this company to be "best in class" for its customer-oriented service, always courteous technicians, and willing to come back for a "spray touch -up" if needed. Price is highly competitive, but more importantly we have confidence in the job being done well. Scheduling is also easy.

Back Bay Pest & Mosquito

4.7

(55 reviews)

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

The service so far has been great, their technicians are respectful, friendly, and knowledgeable…read more The problem I am facing right now is that their billing/quoting software incorrectly provided me a service agreement starting in June without a payment charge expectation for the month of July and due to the error in the system, they have made the decision not to honor the service agreement and charge me anyways. When I signed the agreement, I was under the assumption the month of July was part of the $250 initial treatment to get an infestation under control, now I understand that all I was being provided was two initial treatments. I will continue to use them for the time being as I prefer supporting local and their technicians are high-quality to my knowledge, but am highly disappointed in the fact they refuse to honor the service agreement they provided me. If they make this right, I will adjust this review, but not until then.

Xtreme Termite & Pest Control

4.6

(94 reviews)

I highly recommend hiring this company for all your pest control needs. They are a very…read moreprofessional and highly communicative and able to get the job done fast for a very reasonable price.

I would have hired to treat home for termites but after agreeing to terms Xtreme Termite made…read moreseveral excuses over a couple weeks not to come on previously arranged days and then never contacted me again.

TML Pest Control Services

3.7

(3 reviews)

I had a very positive experience with TML Pest Control. The technician and owner were very…read morethorough, polite, friendly, and punctual. Pricing was very reasonable for exterior treatment. Would definitely recommend!

This "company" is a total joke. It's just some guy who sends his friend out to your house to put…read moretraps around. Totally unprofessional on every level. After service the owner requested I pay his tech directly via cash app. After 2 missed follow up appointments I told them I wanted out and to get my money back, the owner just stopped responding. Please don't waste your money with these guys, they aren't even cheaper than a real pest control company.

Orkin

1.3

(19 reviews)

I am sure they do very good work, however; Very pricy for those of us on a fixed income.read more

Orkin was contracted to remediate our home for rodent activity in the crawlspace. It has been…read moremonths, and we still have rodent activity. Orkin will not resolve this issue and say they did what they were contracted to do. In the meantime, we have had three major appliances wires chewed which we have had to pay for because Orkin did not remediate the rodents as contracted.

NestGuard Exterminating

5.0

(1 review)

Great service. Friendly Technitian. All quations directed to the tech were answered in detail. I…read morehighly suggest using NestGuard Exterminating for your pest control needs!

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National Exterminating

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(30 reviews)

I've been a National customer for many years because I have been very pleased with the service. The…read moretechnicians are efficient and friendly. I especially like National having the same technician come to perform the exterminating application.

Outstanding job by Tamika! She is 100% knowledgeable and her customer service was SUPER! I'm very…read morehappy you have our business contract when you have such a great team!

Level Up Home Services

4.5

(8 reviews)

We have been using Level Up Home Services for over a year now. Michael has been kind and…read moreprofessional since day 1. He is very knowledgeable in all things pest control. We receive regular pest control treatments which include inside our home, the crawlspace, and our yard. We trust the products he uses which is very important with small kids and a dog. Michael has also installed a vapor barrier, crawlspace door, and secured the vents on our crawlspace and around our HVAC. We plan to continue pest control with level up for many years to come. The service and quality is high end and the pricing is straightforward and fair. We couldn't ask for a better experience!!!

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Colonial Exterminating

3.3

(4 reviews)

I gave them a two, because after no show they texted and said flat tire...but did not return texts…read moreor calls when they said they wanted to reschedule later in week. I had to call someone else. Better to go local in Williamsburg probably.

They are very responsive . I have had great results with anytime I have an issue. Their office…read morestaff has great customer service and has has been very helpful always. The technicians are reliable and dependable . I am on a quarterly service however anytime something comes up in between regular treatments they are always available to come out and spot treat if necessary . I have small animals and they are safe and happy to see them! As I am too! Beth B

Final Analysis Property Inspections

4.9

(74 reviews)

Emily inspected a condo for us and did a very thorough job. The inspection report had pictures and…read morevideos, and the inspection uncovered several issues that we are leveraging for this purchase.

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Sherre R.

8 years ago

I highly recommend this company! Locally owned by Dennis Walton who has vast years of experience that really shows. They were so timely and responsive to my need for pest treatment and moisture control also. Explained everything in easy to understand terms and gave options for service that were conscious of prices and long term concerns. Super responsive to my calls and inquiries and aware that I needed timely and effective service. No complaints whatsoever. Looking forward to trusting my pest control needs to them for the future. read more

Cathy S.

11 years ago

Dennis and his son make a great team. They are friendly, knowledgeable, and thorough. When we called they scheduled an inspection right away and arrived on time as promised . They listened to our pest issues and treated them. We haven't had any problems since and they assured us they would return if there were any issues between quarterly treatments. They must know what they are doing because we have not had any problems since. Their prices are reasonable and service is great. read more

Allie D.

8 years ago

Dennis is awesome! I called him on a Friday as a new customer to see if he could come out and spray, and he was there that Monday. He and his son do a great job and we haven't had any other pest issues. We plan on continuing to have them come spray regularly. He genuinely just wants you to be satisfied and he has always offered to come out again free of charge and spray more in between appointments if we were still having issues. Highly recommend! read more

Melissa M.

7 years ago

We've used Dennis at Complete Pest Management for our quarterly exterminating services for more than 2 years and have had a great experience! He calls when the service is due and comes by when it's convenient for our schedules. If we have an issue in-between quarterly services (which we rarely do), he stop by at no charge! I would highly recommend Dennis to anyone looking for an exterminator. read more

Jean H.

5 years ago

We have used Complete Pest Management for many years and have always been satisfied with its service. Dennis is always prompt and responsive to any calls and/or requests, and he is very professional and efficient. And his rates are very reasonable! I would recommend Complete Pest Management to anyone looking for a reliable, professional and honest pest management service. read more

Carol L.

8 years ago

This family run business does a great job. We get quarterly treatments which keeps us bug free and have been customers for over 15 years. Just give Dennis a call and he'll be there to successfully take care of all your problems. He also keeps our crawl space dry and bug free, installing a dehumidifier which keeps the moisture out. Call - you'll be happy with the results read more

Bertha B.

11 years ago

If you want to get rid of your pest problem be sure and call Complete Pest Management. You can be assured that you won't have to worry about any pest in your home or business if you call Dennis to solve your pest problem(s). You will be dealing with friendly, professional, reliable and honest individuals if you contact Complete. read more

Jim C.

5 years ago

We have used Complete for bug treatment since moving to Williamsburg. This is a family owned business that is a pleasure to do business with. Very friendly and considerate. They always come when they say they are coming, and their treatments work like a champ. And the price is right. We recommend them unreservedly. read more

Bruce L.

11 years ago

I have been working together with Dennis for many years and would not hesitate to call him if your are in the market for pest management. If you are looking for a business owner who is trustworthy, honest, and reliable and does excellent work for a competitive cost, call Dennis. Tell him Bruce say's Hi. read more

Dinda W.

11 years ago

Dennis and his team are excellent. I had a small termite problem and it has been quickly resolved.I also use him for my quarterly bug spraying. He also installed a dehumidifier under my house for a moisture problem that was developing. It was done quickly and very reasonably. I highly recommend them! read more

Jim M.

5 years ago

I have used Complete Pest Management (owned by Mr. Dennis Walton) for many years. Dennis has a vast knowledge of "bugs" and out to control them. He is professional, punctual and takes the time to answer any questions you may have. I would highly recommend his services! read more

Shaughn W.

10 years ago

Contacted when a bug problem showed up in my kitchen. Very quick response, he detailed out a plan to remedy my issue and executed the plan in a timely manner. Very professional and thorough. Very happy with the results. I would recommend to anyone with a pest problem. read more

Evan W.

643

13 years ago

Best Pest Contol Company I've ever had! Father and son team with about 50 years experience! They def know there stuff! Great prices for services not to mention coupons on there website and in the phone book! I was def pleased with services over the years! read more

Haidee L.

8 years ago

Dennis was prompt and professional when I contacted him in regards to termite treatment. He was quick to follow up with me and provide all the answers to my questions. Him and son did a great job and I would highly recommend them. read more

Dennis B.

5 years ago

They are an excellent company with reasonable rates. They come every quarter to spray the outside foundation and inside the garage. The owner and his son are polite and respectful. I would recommend this company read more

Diana R.

5 years ago

Excellence and professionalism is the reason for us to do business with this company. They come on time, call to remind us their appointment, and are respectful of our property. 100% recommended. read more

Dan C.

2 years ago

Complete Pest Management is a local business run by a conscientious, hard-working family! I advise anyone and everyone to contact them for your pest control needs! read more

Hajir A.

5 years ago

The best Pest control ever. They are very friendly and very professional. I've been with them for more than 3 years and I'm always very Satisfied! read more

Corinna C.

5 years ago

Wonderful company. Have used for 26 years. Dependable and professional!

Complete Pest Management - pest_control - Updated July 2026

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Why does Yelp recommend reviews?

19 reviews that are not currently recommended

Complete Pest Management - pest_control - Updated July 2026

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