Dr. goodell is fine. However, His office manager,Samantha, is the worst. I wish I had the time to…read moreexplain it. She is beyond rude and on a power trip. Don't be fooled by her initial friendliness when scheduling. That's just a trap to lure you in...

Don't make the same mistake I did. I was new to the area and had a crown come loose. I called this…read moredentist and for the most part they were friendly and inviting. I gave them my insurance information, I was presented with a quote, I approved the quote and then was charged "My estimated portion" which the insurance wouldn't cover. Fast forward to 2 months later when I get a bill for the whole amount. I look and find out that they are not an approved provider for my insurance. Stunned I called in and talked to the office manager. She was shocked and surprised that no one told me. I even went as far as booking future appointments with them because the estimate was correct for what I should have paid an in network dentist. At no time was I told that he was not in the network, I was left to assume that when they said they took my insurance, that they meant they "took my insurance" not that they would just bill for me. Sooo now I own 200.00 more than what I should and I regret ever going there. I asked if they would consider a discount for the lack of information, they said the charges are the charges. So lesson learned, never assume a doctor or dentist office takes your insurance, always call your carrier. Shame on the office staff who said they had never ever taken my insurance ever..not to tell me they didn't take it.

Very kind staff. Waited a while in between services but once they were with me very knowledgeable…read moreand quick to provide care.

I had a balance and they told me to have my insurance send me a check to send it back to them. I…read morehand delivered the check to the physical office I got services rendered at and they have said my money is still due three months later. There is a note in their system that verifies that they received the check and it has been pending for 1.5 months. I have called many times and been told it was escalated with no resolution. Today I received a text saying money I paid them already was sent to collections. I also called the office and was disconnected "on accident" after expressing frustration with money being sent to collections that my insurance has already paid. DO NOT GO HERE.

Fantastic dentist and staff. Dentist truly cares about his patients and does an excellent job!read more

Horrible horrible receptionist. Could not get her to answer a simple question. If the front of the…read moreoffice is so bad what's the rest like? Yikes

I had an appointment on the 3rd but my insurance didnt start till the 1 st of the month . They…read morecalled a week before my appointment and told me it was not valid and had to cancel it . I tried to tell the person it didnt get activated for a few days and recheck it then . The lady was rude and beligerent with me because i had medicade and they told me i could mot be seen . We had a few cross words after that . I couldnt believ how rude they were from the start . Totaly insensitive to their customers and their pain .

If you can tolerate pain and little to no sleep for 48 hours plus be ignored by this doctor and…read moretheir office staff for more than 48 hours...go for it! Yes i called them the next morning and got no relief just some rude remarks from staff and ignored by the doctor. I even called them back a few hours later only to get same response. Do not drive tired, it is the equivalent of drunk driving and that was all they asked of me during the last phone call. Doctor called 53 hours later, what a joke! It was too little too late. Typical of a narcissist who won't study the X-ray before pulling, brutal practice!

I love everyone there. Dr. Petersburg, Amy, Jesse are just amazing professionals. I've been…read morecoming here for almost 20 years and I always felt safe and in good hands. Never disappointed

I got teeth clean by Michelle and Jessica. They are so amazing, professional and friendly. I will…read moredefinitely be back.

Great place with honest dentists. Harland Smilemakers new dentist tried to tell me I had a cavity…read moreand then rush me into getting it fixed right then. I didn't trust that at all, then went to Charlick and they were honest enough to tell me that in fact there was no cavity there at all. I will be going there from now on.

The doctors seem knowledgeable and the office is clean but 2 awful experiences with their billing…read moredepartment will assure that we never go back. Their services are priced significantly higher than other offices in the area and trying to get information about the cost up front is impossible. If you have limited or no insurance beware.