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    Jim Collins - State Farm Insurance Agent

    2.0 (4 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Jim Collins - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    7 years ago

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    11 years ago

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    14 years ago

    Horrible attitude and customer service, there are plenty of other State Farm agents to choose from. Don't make the same mistake I did.

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    13 years ago

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    Liberty Mutual Insurance - Customer Lobby of Liberty Mutual Insurance Plano

    Liberty Mutual Insurance

    (13 reviews)

    If I could give Liberty Mutual no stars I would. Horrible company that pretty much steals and lies…read morefrom their customers. I got a letter over a year ago from them saying they were dropping me from my auto insurance next renewal. So I went and found a much better deal with home and auto insurance with Farmers. That was over a year ago now. Today, 7/20/2026, A few a little over a month, I received a bill for Auto insurance over $1300, and a bill for home insurance almost $8000. Which I was surprised that I was getting anything from them because I do not have insurance with them. Now over the weekend, I got a notice from a collection agency. Again, I do not have service with Liberty, and never will again. This company is out of control, and I am turning them into the Insurance Commission Office here in Texas. Hands down, the worst company I have ever had in my 45 years of insurance. I encourage people to stay away from Liberty Mutual, they are not worth the headache.

    Worst Customer Service Ever. I had a house fire in early November. No Electricity or hot water…read moreuntil April because they never bother to call. I still need to talk to someone about the roof and lost property. I have been emailing and calling for 4 weeks, and not a single response. It's unacceptable, and will be contacting the Better Business Bureau and I don't even care, maybe the news until someone actually bothers to respond to me. Zero stars is too many.

    Jim Collins - State Farm Insurance Agent - homeinsurance - Updated September 2026

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