My roof needed replacing, and the claim was processed off with lightning speed. The inspector gave…read moreme a check on the spot. Wow.

I bought a house last year and Ana was very helpful with the process of getting homeowners…read moreinsurance through AllState. I recently decided I'd switch my car insurance and Cooper was helpful with explaining all my discounts and coverage - which is all great, especially when I bundled everything together. 7 days after I switched my auto insurance over, I had to file a claim because some jerk sawed off the catalytic converter on my car (2nd time it happened, beware Honda Element owners...) and I was helped by Louise. The whole process - from waiting for an adjuster, having to talk to a Special Investigator because I was a brand new policy holder making a claim for expensive repairs (which I totally understood) to waiting for another adjuster to check out the car again because the damage was more extensive than originally thought - was a little lengthy once you also factor in a holiday. But the whole time everyone was friendly, helpful, called when they said they would call and did what they said they'd do, even if it was as simple as passing along a message to the right person. I myself, and my work, pride ourselves on excellent client care, so when I don't get it elsewhere it's obvious, but when I do get it, it's so very much appreciated. I was treated like a longtime client, and I'm thankful I switched to AllState. Thank you all for being helpful and friendly, especially you Miss Louise!!Hopefully I'll never have to file a claim again, but if I do, I know I'll be taken care of :)

Dealing with the adjuster assigned to my homeowner's claim was a nightmare from start to finish…read more Little did I realize how useless my agents would be. The claim was filed on April 2nd. We were told that the adjuster would contact us in 24 hours. Didn't happen. I asked for help from my agent and was told they could only send a request to have the adjuster contact us. Still no response. Finally after 5 days I finally heard from the adjuster. He said he was scheduled to do an inspection on a certain day. He didn't show up. Another week went by because he said the roof was too steep for him to climb and he would have to contract an independent company to do the inspection. Finally, the inspection was done on April 17th. Now we were waiting for the adjuster to submit an estimate. Another phone call/vm from me to adjuster on April 21st. He did return my call on April 22nd with estimate. I can see why reports say State Farm is loosing business. The whole process has been extremely stressful. I am looking at other insurance companies and careful reading reviews. I'm done with State Farm.

I've been a client of Matthew's for years and he has always been professional even with my…read moresometimes seemingly-frustrating questions and requirements. I've never needed to use my insurance, but I have peace of mind knowing that if I did need to use it, I'd be in good hands. There have

Cooper Reed of Reed Insurance Agency is my go-to insurance agent in McKinney. We first met him…read morewhen we bought our home and needed homeowner's insurance. He was so humble and was a pleasure to work with. We really appreciated his knowledge and experience as he helped us consider all our options for a plan that we could afford and one that would provide enough coverage when we actually had an issue arise. I appreciated Cooper's relaxed and personable style and had such a good experience with his services that when I expanded my small digital agency, I looked to him for a small business insurance policy. Cooper got me a fantastic policy at a very affordable rate. After 10 months of insurance coverage, I bumped a client's coffee and it spilled all over their MacBook Air! It felt good knowing I had a policy to cover this, and it strengthened my relationship with my client to have a quick resolution for them. I filed a claim, and it was covered with no out-of-pocket expense. This policy has already paid for itself. So glad to have Cooper as my insurance agent, and friend. I know that when I refer my clients to him that he will give them the best service with the most value for their dollar.

Made the mistake of using this insurance agency because they seemed nice. I set up autopay with…read morethis agency for my business. I sent a notification to the agent to cancel my policy in which they didn't do in a timely manner so I was charged for the next 2 months even after telling the agent that I was being charged when I specifically asked that the policy is cancelled. I kept getting the runaround. First I was told their accountant would cut me a check. Next, I had to fill out audit papers detailing how much my business made for the year even though I didn't have them for the whole year. I have no problem being audited which is their excuse is that I have to be audited to get back my money that was wrongfully taken out of my account. I am still trying to get my money returned now that it is April. All this began in December. I wouldn't trust this company because they will say and do whatever to not take responsibility or refund my money.

Update as of 2/26 Received phone call from the owner after…read morereviewing Rodriguez Insurance. Totally different experience he actually cared and took care issues immediately. State filings were filed same day and all outstanding fines that incurred during this situation were paid immediately. Still waiting on removing a non CDL unit and adding an additional box truck. I'll keep you guys posted. Non rated coverage which it's impossible to gain quality contracts with brokers. State of Texas Department of Motor Vehicles states form E has not been filed and needs to be filed with MCCS, as they are fining for not having this filing. Agent stated they are awaiting response from A-One, as it is A-One who has to file. Been over a month thus far. Paid approximately 12k in downpayment thus far and another premium of $3,700.00 is coming up due next week. (2units) Been calling the agent and they are not able to resolve issue and not showing no urgency. The agent is Rodriguez Insurance Agency out of Richardson, TX; telephone (972)528-6695. The agency contacts are Cristina Villalobos telephone (972)942-0522 and Christopher Alvarez telephone (469)333-2717. Shabastian sales rep, was adamant in beginning. Appreciate his hardwork but once insurance bonded you're pretty much on your own. Was able to contact AOne and another individual which seems like I am getting somewhere, fingers crossed. Per email from Christina this morning still waiting on response from AOne however AOne contacted an insider whom stated assisted as of yesterday to resolve issue. I've never dealt with an Agency this incompetent or lack relationship with insurance colleagues they sell to clients. This has been such a nightmare, no exaggeration. If you're able to purchase through a reputable company like Progressive, Great West, or Canal go that route. Past employers caused disaster to company safer score so I'm in a shitty situation. However I wouldn't recommend Rodriguez Insurance Agency to anyone.

Rodriguez Insurance Agency is the best. Karen is very helpful and has taught me a lot about…read morecommercial insurance. Whenever I come across something I don't understand I pick up the phone and call Karen.

Though I am sad to say we have insurance elsewhere at the moment, the customer service from Mike &…read moreNancy was over the top in excellence. When we look to renew next time, Mike & Nancy will be the first people we call. They helped us read between the lines and understand the policies and options better than anyone ever has. I really recommend calling Mike and Nancy for your insurance needs.

We first starting using Mayberry Insurance in 1997 and continue to use them today for all of our…read moreinsurance needs. Nancy and Mike are such good people that continually look out for their clients best interest. It would be worth your time to call Mayberry Insurance Agency.

Zack Kubala was very responsive and helpful- we hope to do business with Farmers in the near…read morefuture- Rate need to be more competitive with State Farm kudos to Zach for quick response time and eager to help!

I had to take over the insurance payments for my mom. They were so helpful and kind during this…read moreprocess. I specifically talked to an agent named. Mr. Koskani. I hope I spelled his name correctly. He was so great and really gave personal attention to help me figure it out. He has been fantastic.

... about a 6 weeks ago I purchased a 6 month liability policy for 2 vehicles, specifically asked…read morethe representative if by the end of the month I could remove one vehicle and add another instead and what cost could be, she said there would be a few dollar difference based on the model, well, I tried to get the change and she was literally trying to sell me a whole new policy, a month ago I paid about $100 down and $115 a month on EFT, well I tried to remove a much newer coupe and add an old sedan, and she quoted me $100 down and $129 a month, I explained to her that I didn't want a new policy, but understand they get commission on every new policy, so unethical Town East location in Mesquite, Tx

When I tell you it has been a sweet sailing since day one with Alpa Insurance. Sophia is such an…read moreAngel. She has been amazing in helping me find affordable insurance. Sophia I really thank you for all you have done for me. I'm very satisfied with my insurance policy. Ask for Sophia if you need any help.

I was provided a convoluted contract and offered services to lower my tax bill. My bill was not…read morelowered or positively impacted in any way however I continue to be harassed by this company and even threatened by collections for no services rendered. Do not use this harassing company.

I received a letter from the Tarrant Appraisal Review Board and was pleasantly surprised!…read more Our Pre-Hearing Value was $693,215 and our new reduced Agreed Determination $573,000 a reduction in value of $120,215!!! According to the Tarrant County property Tax Estimator Calculator this will save us approximately $3,510.68 from our prior year! It might be too late to sign up for this year, but if you don't have a company to handle your annual property tax protest I highly recommend North Texas Property Tax Services (they work on contingency so you only pay if they they save you money).