Called to get an estimate, staff member said she would give my info to sales guy to call me back…read more Several days go by, no call. Called to follow up on Friday afternoon, staff member was very rude and could not even be troubled to quickly check with sales rep about cost per SF, said sales guy wouldn't be able to contact me until after the weekend maybe as late as Tuesday. Curtly cut off phone call. **UPDATE 8/20/19** Received a follow up call from Danny Jr. He was very polite and was extremely apologetic about my experience. His level of concern regarding my experience came across as genuine and authentic. Gave me an in depth explanation about himself, the company and how they operate. Prior to our conversation I would not have recommended their services, but I would not hesitate to reach out to do business with on a future project. 10/10

We needed some quick outdoor repairs for the sell of our house and Eric and his team were very…read morehelpful and professional. They completed the work timely (in this extreme Texas heat!) and were very fair in pricing. Would definitely recommend to anyone needing roofing or any contracting done to their home.

Repaired pipe at water well due to freezing temperatures and did not insulate. $387…read more Water line broke again, charged $490 with insulation this time $40 as it is a service call $100 per hour to include travel. 20 minutes to get here from their office So, do landscape workers charge a service call and time to location? 30 minutes of work pushed to 3 hours $100 per hour x 3 hours = $300 $100 per hour for travel to and from 40 minutes=$100 $90 for parts Should know what you are getting into with them. No, work is not warrantied

Have used this company coral most 20 years. They have always been very nice and fixed everything…read morecorrectly. The owner came by and ask if we were satisfied with the service. I recommend them to all my friends.

We had some minor issues with our roof and our solar tube skylight was broken. Jamie with Shephard…read moreRoofing assessed the issues and sent Ernesto and his crew out to make the repairs. They discussed the issues and what they were going to do, they did a good job of the repairs, and they cleaned everything up. It was a pleasure working with Shepard Roofing.

By far the most professional service I have received from a roofing company! The crews where hard…read moreworking and cleaned as they went along! If your in the market for a roof, give these guys a call, they are the best I have used so far!

They installed a loop system in our new home before we moved in. They were great. On time,…read moreresponsive, super nice and did an amazing job. Now we can get our water softener.

They came cut the line and never showed up, other company came and finished the job. They're still…read morecharging us for incomplete work.

Quick communication, even quicker service call. I had a small urgent issue and reached out in the…read moreevening. I got a quick response and they called exactly when they said they would first thing in the morning. After a quick explanation, they were able to get someone to my house within 30 minutes. The gentlemen were so polite and nice. They were able to diagnose and fix the problem in 15 minutes. So easy. Can't recommend them enough and will definitely call them with future needs.

I have used this company before so one day when the electricity went out in part of my house…read morerecently which included our heater I called them to come out. It was a cold day so I wanted someone to come out the same day. They showed up and got our power and heater back up and running. They take the time to discuss the issues and clean up after themselves.

Sam is an excellent technician! He was able to fix our AC promptly and at an affordable price. Very…read moreprofessional and friendly. I'd definitely work with him again and highly recommend him to others.

Reached out to Darville due a slab leak in my home & let me tell you, best decision I ever made…read more (Keep in mind this was also an insurance claim, not the easiest things to deal with) Sharmin is their customer support representative that answers the phone when you call. She was extremely nice & very professional. She scheduled the repair & followed up multiple times to make sure everything was going accordingly. From scheduling to repair everything ran smoothly. Logan F. & Candice S. were the ones assigned to fix the leak. Logan's work is nothing short of the highest quality. They repaired the leaks, cleaned up after themselves and did it with a smile. Both Logan and Candice are a great examples of how amazing employees should represent a company. I am amazed at the competency this company and their employees represent. This was an insurance claim for me and as everyone knows they can be messy, Logan actually took some time to help me understand and explain some of the issues they've experienced in the past with these situations. This company sold me from the time I made the call to the second the techs finished and left the house. Price was slightly higher than most but well worth it IMO. I am supper happy with the outcome and would highly recommend them to anyone. From now on, I will REFUSE to use anyone that isn't The Darville Co. -JP

They were very honest and went above and beyond trying everything to fix our problem drain. They…read morealso replaced several faucets and a toilet for us and did an amazing job, even cleaning up the mess. Thanks Darville company!!!