BEST tax service around! Previously my husband and I used H&R Block but after 2 years of horrible…read moretax advisors and over $500 spent on tax filing we said enough was enough. After some research and calling around several places in St Charles CO. I called Affordable Accounting and Tax and I'm so happy I did! We scheduled an appointment and we had amazing customer service through and through! Jane was personable, knowledge, professional and kind. Tax service was efficient and reasonably priced, we saved time and money (plus frustration!!) compared to H&R Block!! I would and have recommended this tax service to friends and family!

I will never use this company again. I filed my federal and state taxes with them. Several months…read morelater, I received a bill stating I had not paid for their tax preparation services. I contacted the office with payment confirmation information. Less than a week later, I received another bill, of which I had to again call with confirmation. That is not so horrible - I understand mix ups can happen. However, I received a bill from Missouri saying I did not pay my taxes. After staying on the phone for an hour, it turned out my taxes were filed under the incorrect SS#. I ended up correcting everything with the state myself. Unfortunately, the federal government is a bit more challenging. In January of this year, I received a letter from the Feds stating I never filed my taxes (I owed $3900, so this was very alarming). To make a long story short, my federal taxes were also filed under the wrong SS#. I called Affordable Taxes to tell them about the letter and that I looked at my records and saw an incorrect SS#. I spoke directly with Jane and she claimed that her office caught the mistake before it went. She became very irritated with me when I asked for details - even if I was upset (I really wasn't, but I did ask a lot of questions), I have every right to make sure I have everything I need. She was terribly rude, and after more research on my part, it turns out she did in fact file my returns incorrectly. Finally, I went into the office to get the corrected documents. When comparing my document (originally given a year prior), I saw certain papers not included. When I asked for them, she became upset stating the extras were not required. I asked for them anyway, and she became even more upset by slamming papers and yelling about my bad attitude - both now and when I called in. Clearly, I wasn't happy, but I was in business mode and simply wanted information. She actually kicked me out of her office and told me I could not review the documents to make sure they were correct. I am shocked and completely dismayed by her mistakes and lack of professionalism. I have never in my life been treated with such utter disrespect. I work in the customer service industry and have a deep understanding of how to speak to people, as well as how customers should be treated. Again, had I been treated with any modicum or respect, I likely would have given them another chance. Please take this review to heart and avoid Affordable Taxes and Accounting at all cost (and, it will cost you!).

Mike was amazing and a great help!! I'm a recent college graduate and he explained everything to…read moreme, walked me through the process, and it all went very quickly and smoothly. My whole family turns to Mike for assistance as well and have had an amazing experience.

If I could rate this lower I would. They were quick to offer tremendous savings without full…read moredisclosure of the total coverage that we would receive. The comparison of coverage was exaggerated, and the details were not explicitly provided. I decided to not change my auto, motorcycle, and home once my Allstate agent did a side by side comparison prior to canceling our policies. She made it clear the significant differences, so I stayed, ultimately I had not lost coverage. When contacting State Farm regarding a flat cancel, they refused to refund us our money including our home mortgage escrow, automobiles, and motorcycle. My Allstate agent had to escalate up to the corporate level for the next level of resolution. Still have not received my refund, 2 months later. Not a reputable agent. Hopefully they are just a poor example of the service that State Farm provides, but buyer beware.

Harper Insurance has done a great job of helping me through…read morethe Medicare maze. Michelle guided me through changes in my Essence plan so that I totally understand my coverage. Thank You Harper Insurance !

This is the trouble with Yelp Reviews. Their star rating system means virtually NOTHING! The 2-star…read morerating they've given this bank is wholly unwarranted! It's based on one single disgruntled customer from 11 years ago! Come on! I've banked with Peoples Savings Bank of Rhineland and their multiple local branches and they have given nothing but excellent service to me and to everyone I know who banks with them. It's a small rural community and believe me, they would have not been able to expand to all their locations had they not been among the best! I give them 5 stars for friendliness, efficiency and accuracy!

Brief encounter. I opened a safe deposit box and then, changing my mind, closed it the next day…read more They had the option of giving me a pro-rated refund. They decided instead to keep the entire year's rent. I guess it was consistent with the coldness of the employee who helped me open the box in the first place. A disappointment: I had the initial impression, or perhaps hope, that it would be a more agreeable place. I would not go back as long as I had an alternative.

The ladies in online banking are Knowledgeable. I haves appreciated their help more .read more

This is a great, local bank with friendly employees who are eager to assist you with any questions…read moreor issues you may have.

Kathy is as good as they come. She and her team set the bar high in expert customer care. They are…read moreexceptionally thoughtful, courteous, professional and responsive. Their turnaround time on customer contacts and requests is first class. I moved from MO to IL and never switched agents because I am not sure there is a better State Farm agency team out there. I feel like these folks truly have my best interests in mind and look for ways to save me money while ensuring I have the protection and peace of mind I want. I have been through so many life events with Kathy's team, and the motto is true: Kathy and her team are always there to "help life go right." Highly, highly recommend!

Everyone at Kathy's office are very kind and helpful when ever I call. Kathy has always taken care…read moreof all of my insurance needs and is always there when I need her. If she isn't able to take my call any one in the office has always been able to answer my questions or take care of my problems. It gives me peace of mind having an insurance agent I can depend on.

I happy that I called this agency that my friend recommended. The staff was very knowledgeable and…read morefriendly. I think I finally found my future agent!

Larry and his staff are absolutely the best. Larry is very knowledgeable and great resource for any…read morebusiness.

I switched to Larry to do our accounting and before working with him I specifically asked that he…read moreis on top of things and making sure we would have monthly meetings and to not only go over our books but our company transactions. None of this happened! He left it up to me to know when things were due by which I hired him for this purpose exactly . He did nothing more than file my taxes and charge me four times the amount my previous CPA did. He may be knowledgeable in the accounting world but does not stand up to his word and has caused me many problems. He's even stated at one point he's busy this week because he has to meet with other business owners but has only met with me once at our location and that took months to even happen . I understand everybody is overwhelmed and understaffed but don't make a promise you can't keep and then charge me for it and cause me to lose thousands of dollars because things were late . You've been in this industry for over 20 years why would you still use a Yahoo email account as your professional business account? I had to drive to his office because he couldn't send a 23 KB file which is small enough to send over in a text message . I definitely do not recommend using Larry if you want your business to succeed . If you're just filing individual tax returns he may be able to help you out but don't expect to have any communication with him . I've called him many times and it always goes to voicemail then I receive a text message saying I'll call you back later and it never happens . I call this office this morning and the lady did not answer the phone but when I arrived at his office the phone rang and she picked it up . Very unprofessional on his end and disrespected not only me but my business .