The bank tellers are NOT AT ALL friendly and seems like they really don't want to be bothered…read more Today, downright hostile. Asking a question and getting sarcasm from the young man there on the end! Once I decide if I'm going to stay in this area, will definitely change banks. The only friendly and helpful person I have come across here is the bank manager who, unfortunately, is not always available. Seems no customer service anywhere these days but when you are depositing money for the banks to use and receive treatment like this from their employees, this is just beyond perplexing.!

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

The Bank of Old Monroe in OFallon is the absolute best bank we have ever dealt with. We needed…read moresome changes to our account. Tracy was amazing. Tracy understood what we were trying to accomplish. We are seniors and not tech savvy like younger generations. Tracy was kind, considerate, and really went out of her way. Other staff members also communicated with us to make us feel comfortable while Tracy arranged the new accounts. Thank you Tracy, Jennifer and the entire staff. In this high tech world, Bank of Old Monroe still understands customer service, and a true smile.

From the owner: Bank of Old Monroe is a locally owned and operated financial institution dedicated to the…read morecommunities we serve and to providing highly personalized and responsive service to our business, professional, individual and non-profit clients in a profitable, safe and sound operating environment.

What bank? Has been closed every time I try going there for several months. No drive thru. Lobby…read moreopen from 10-4 when it is open, which is never. This is a closed down bank with a couple ATM outside.

This is a great "home town" bank. I was tired of Chase or Wells Fargo, or B of A. The Missouri Bank…read moreis small enough where they know your name and large enough to handle any loans or CD. The service charges are reasonable. I switched from USAA to The Missouri Bank because I wanted to be valued like only a local bank can value customers.

I have been a member at The Missouri Bank since I was 15 years old. I am now 28. In the years that…read moreI have been with this bank they have charged me multiple overdraft fees. I made the mistake of not paying enough attention to my account. I just noticed a $330 over draft fee. I let them know i overreacted because an auto payment came out when I was supposed to be paid but I ended up not getting my check until 2 days later due to an error in our accounting department. They told me to get a letter from my work. I did: they told me there is still nothing they can do. Now charged me $330 and made me drive 50 miles for no reason. Also told me they would not give me change because they thought I was getting it for my work even though I am a member here and needed it for a garage sale..