Great place for alterations! The quality is top notch and affordable. The little man that works…read morethere has military stories for days.

The entire store is covered with cat hair... cats everywhere. I can't walk into the store without…read morehaving a sneezing fit. I rented mess dress for an outrageous price only to get a cat hair covered uniform that smelled like crap. Never again

We have utilized Tang's Alterations for several years. They have always done beautiful work in a…read moretimely fashion. For men or women, they do high quality work at a fair price.

The absolute nastiest attitudes here and what a shame. They do good work but I can no longer deal…read morewith the lack of customer service. For clarity it's not the owner it's Tiffany the manager or customer service lead at the store - however attitude definitely reflects leadership because it's allowed. Train your employee to provide accurate information so that there is no confusion. And if YOUR EMPLOYEE makes a mistake make it right with the customer, especially a customer that's patronized your business for over a decade. If you hate your job and don't value customer service please find a job where you are not working directly with the public. If you can deal with a nasty attitude consistently then this is the place for you!

The lady was super rude to me for no reason when I came in to ask about an alterationread more

I was in a wedding that was less than 3weeks away. My dress had just come in (which took 6 months…read moreto arrive). It was suppose to be an off the shoulders. But my neckline was cut lopsided, the sleeves were too small plus they were sewn on too close to the chest part (it looked similar to a dolphin clapping its fins pretty much), the chest area was too big but the back was too small, extremely snug around the waist, & the zipper did not work properly. Every alternation's shop within Montgomery, AL had told me No. I didn't know anything about Patsy's or Prattville,AL. I found them online, I called, & I was told to bring the dress in. I was an Out of State grad student at the time. I can't remember the lady's name but I think she said she was Patsy's daughter. I brought the dress in on a Friday it was ready Sunday evening y'all. She was truly my fairy Godmother. She definitely Bibbidi Bobbidi Boo-ed on that dress. She also let me study on their patio (Omg such a beautiful scenery by the way) as she did some final touch ups. I will travel near or far to have my alternations done at Patsy's again. She was super nice and new exactly what needed to be done. They were also inexpensive. I THANK GOD FOR THAT LADY for making an ugly dress so beautiful. Definitely worth it!!

I am a military member, and I have taken my uniforms to Jim Massey's TWICE. The first time, they…read moreironed my blues improperly. They left huge railroad tracks down all the sleeves, on ALL THE SHIRTS! On one shirt I had asked them not to crease the collar at all (because I use it for service dress)... they creased it with starch! The second time, I decided to try a separate location and was even more disappointed. They flat out LOST my Heavy Blues V-Neck Sweater. The first time I went to pick up my uniforms the desk attendant (who mumbles and has a horrible attitude) said they had shipped it to another store and to come back later. I came back 4 - 5 days later (as directed) and the same attended (again with the horrible attitude) tells me they lost it so I should look in the mail for compensation check... I GOT A LETTER FOR STORE CREDIT that reads as follows: "Again we would like to apologize for the inconvenience this matter has caused you and appreciate your patience and understanding in dealing with this unfortunate situation. Store Credit has been issued in your name at the store, this credit has no expiration date and has been entered into the store computer to insure you of full payment $47.00. Jim Massey's is committed to providing the very best drycleaning & Laundry service available in Central Alabama. We proud of our excellent service, and you should expect it at all times. We apologize for our failure and we are working very hard to insure that it does not happen again. Clusters are the backbone of any company and I hope we have satisfied you in such a way that we will continue to service all of your dry-cleaning & laundry need in the future." Yes grammatical and capitalization errors included! How is this compensation! I don't want them every touching my uniform items again! On top of that how is store credit going to help me acquire another sweater? If anything they should be paying me $50.00 for a $3.00 inconvenience fee for their ignorance, for making me drive up there twice to pick up the lost item and again tomorrow morning to argue about "compensation!" This is completely unprofessional and unsatisfactory. Use the Base DryCleaners or purchase your own at-home steamer, dealing with company is not even worth your time, effort, or business. Period.

I know they charge more than most but let me tell you it was worth it. Had to get my suit cleaned…read moreafter my sister's wedding and they got everything out and it looked new when I picked it up. Totally get what you pay for. I was going to go cheap so glad I didn't bc I've had stuff come back trashed at other places and this was my best suit. So it totally paid off!

Took a long dress to be altered. it had 2 layers. She pinned it and while I had it on, she said it…read morewould be $120 total to hem both layers. I told her that that was more than I wanted to spend. I was going to then go change but to my horror, she began cutting at least 2 inches off the top layer. Still in shock, I dressed, paid and left it there. Upon reflection, I decided to go back the next day and pick it up for a refund. She still charged me $20 to do nothing but cut the bottom layer off and pin it! Won't ever return.

Yun tailor/alterations is a dirty and ill kept retail establishment. Windows and floor are dirty…read moreand my clothes came back covered in stray thread pieces, dust and grime. Barely even folded! Work performed was satisfactory but had to take new clothes to cleaners after they had spent 7 days there.

I had three skirts there for two weeks that I just picked up. No, these items were not altered. I…read morecalled asking if these items will be done by Easter. The answer I got was how that may happen and they are going as fast as they can. Why would these people keep accepting orders if they cannot complete what is already there? I got my stuff out. The other alterations place is no better as she loses the stuff and then has to hurry your order because you are there. I have zero problem driving elsewhere for a timely service.

I wasn't able to get my wedding dress until 3 weeks before my wedding and it needed alterations. I…read morewas really nervous about taking it anywhere because I couldn't afford to have my dress get messed up. I chose this place and I am so glad I did. I got the top taken in, a bustle, hemming, and a strap added on the dress and it didn't cost me an arm and a leg. The alterations lady (sorry I blanked on her name) was super friendly and eased all my anxiety over my dress. She had my dress done quicker than I expected and it looked amazing! I will bring anything else that needs alterations here. Thank you for helping me!

When I walked into the store, the lady that owns this business greeted me and welcomed me in. I…read moreexplained what I needed and when I needed it by and she let me know that this would be no issue at all. She was not able to price the work I needed to be done before seeing it but she gave me a rough idea of how much it would probably be. I called the next day, as Glenn said my clothes would be done. She then let me know she was just about to call me as the clothes had just finished and they were ready to pick up. The pricing of my 3 items(pants, shirt, jacket) was about $20 like she estimated and the quality of her work was surprising. The event I needed my clothes cleaned for should go well as my clothes look so clean and sharp that it is instilling me with confidence. Thanks Glenn...I will be sure to visit anytime I need dry cleaning!

Washer did not work well at all ! Left laundry soap all over my clothes ! Did not spin all the…read morewater out of my clothes. The laundromat itself is filthy! Not happy at all!! Can't call the number listed to complain!! Don't waste your money!!!

Very clean and well equipped with a quality tv and ample seating for viewing. In our travels have…read morebeen in much worse and not many better.