Gayle and I filled up our Subaru Forester here before heading out into the Central Nevada interior…read moretowards our destination several miles beyond Warm Springs and Base Camp (US 6). Gas stations are few and far between in parts of Nevada and it's always a good idea to always be driving above a half tank. This Golden Gate Petroleum facility is very nice. It's easy to drive in and out, the pump bays are wide and inviting, the wash water/squeegee equipment was in good order, the mini-mart was roomy and well stocked, and best of all the rest rooms were clean. For a 10-15 minute gas and pit shop, it doesn't get much better than this.

This gas station is fairly new in Fallon. The convenience store is big, nice, clean and well…read morestocked. The pumps are big, plenty of space for your big rig to maneuver and get in and out. Customer service is hit and miss and some of the services provided are affected by the customer service provided. A good example is propane filling. Getting propane tanks filled at this station is an ordeal of its own. I have tried to get propane tanks filled at this station many times and only successful twice. Other times it is too early, it is too cold, it is dark, they don't have enough people, even though one specify instance, there were two people at the register just chit chatting and one maintenance person walking around the lot, the store was not even busy but yet, they didn't have anyone to fill propane tanks. I believe they don't bother to fill propane unless it is a big camper or RV maybe it is not worth their effort unless it is 50GL or more at once. The times I have called and asked if they have propane to refill tanks, I am told yes but not today because it is cold, it is dark, too early (10am) it is this or that... but later as I drive by looking for a exchange or refill station, I see an RV getting serviced.

I have lived in Fallon for over 10 years now and since living here, this is my first experience…read moreusing propane. I've used the services of Amerigas when they were once BiState Propane and to be honest with you, liked BiState's services much more than Amerigas. I get my take serviced about every other month, when I've used up about 70-80%. I've had to call Amerigas a couple of times due to concerns with price creep, but they have been accomodating and I appreciate that. There are some competitors out there with lower prices. I've researched them but I manage to work out my differences with Amerigas if/when they come up. I do appreciate their service guys coming out when we've reported smelling propane. I check my tank and make sure I do not run out of fuel. During the BiState/Amerigas transition, I have run out of fuel once which left me being an unhappy camper. I appreciate them working with the customer and hearing them out. I think that they make an effort.

Why have propane if you do not qualified employees there to fill the tanks. There's not many places…read morein Carson to fill propane when others are out.

This gas station charges a 10-cent extortion fee for using a credit card. Just drive across the…read moreparking lot to the Arco station and you'll get the gas $0.10 cheaper. It's that simple. Don't pay 10 extra cents per gallon to use a credit card.

Marco helped me with my propane and was super fast and very nice I will definitely get my propane…read morefilled here every time I'm in need.

Very good service. The guy that set up service knew what he was doing and did it very…read moreprofessionally!!! I would give them more but only have 5 stars!!!

Poor service, called, was told I missed the delivery this time frame, ordered for the next…read morescheduled delivery, they failed to fill an order, now I have to wait 2 more weeks. AS a senior citizen with no transportation, this is bordering on abuse! Update: 2 days later, Thumbs up to Jim Menesini Petroleum, taking care of business after some miscommunications on both sides. FYI - to help prevent stuff like this from happening to you or someone you know, remember these words "I would like to place an order" and say them in your conversation.

Harry Lott is a skilled technician and provides the correct service the first time. I have never…read morehad a billing issue with this firm unlike the other firm with white tanks. I feel more comfortable having this firm service propane appliances from install to repair.

Great service reliable and they work hard for their customers. Pricing is reasonable. The good…read moreguys

Palomino has been there to help us thru some unfortunate situations where we forgot to check our…read morepropane levels, leaving us with no heat or hot water. My son was on deployment so the house sat for 4-5 months, and they were great making sure we had propane before he returned. GREAT customer service, so helpful, which is imperative when dealing with something as important as propane. I love that we can pay the bill online. I love that they are so responsive to emails for service and help. They have no real control over the price of propane any more than any other provider, it is what it is sadly. Love these guys! Customer service as it should be.

I recently switched services from a local competitor in Fallon, NV and so far, I am impressed by…read morethe customer service and quality of services provided. Jim Menesini's Propane is the least expensive fuel compared to the other's and I hope to be consistently satisfied with the services rendered. Having already been surprised by NV's propane "sticker shock", I learned that the cost of propane fuel services and lack of funded exemptions equals a hefty heating bill in winter. With my past supplier, costs would skyrocket. So far, from "the talk of the town", Jim Menesini's prices have not fluctuated as radically as the competitor. So far, so good. Keep your fingers crossed!

Driver came out in the middle of the blizzard, windy condition & snow fall to fill our tank which…read morewas not an easy task due to all the snow & location of our tank. We are so appreciative! We just switched to this company & every experience with everyone we have dealt with has been amazing! Thank you so much!

This used to be an excellent company. I don't know what happened. They have revamped everything…read morethey do and it is so customer unfriendly that after years of doing business with them their customers are looking for someone new to take their business elsewhere. Where do you start? Their phone system is atrocious. You can't reach them directly and they don't call you back if you leave a message. If you are lucky enough to get through then you are unlucky enough to get 'Eden' who is stereotypical of what is wrong when you have a bad reputation for customer service. You would think a company would want someone representing them on their phone system who is both pleasant and customer oriented. Apparently not here anymore, they prefer a snippy attitude from their customer service representative. They have done away with any previous discounts they applied to their customers for years. No explanation. They have taken away the option of paying for their propane immediately when rendered. Now you don't even get an amount due, you must wait for them to 'bill' you and hope that your amount is both correct and that payment will be applied correctly to your account. That was my first experience in finding out how radically the company has changed, when they applied my payment to someone else's account and sent ME an overdue payment notice and told me I was wrong when I called them to try and straighten it out. It took a trip into their office, in person with all appropriate paperwork and proof, after several unsuccessful attempts via telephone, before it was finally straightened out. If you have an option of getting your propane through someone else, do it. Bi-State doesn't care about customers and customer service anymore.