We had a very disappointing experience with this plumbing company. We paid $500 for a sewer…read moreinspection and video on a home we are currently under contract to purchase. We waited about a week just to receive a rough estimate, which came in around $10,000 ( not a small job). Given the size of the project and the fact that we are working with a mortgage company on a rehab loan, we requested a detailed written bid outlining the scope of work and costs. Initially, we were told this would be provided within a few days. However, we were later informed that we would need to pay an additional $500 just for them to return to the property and prepare a detailed estimate. This would bring our total to over $1,000 without any actual repair work being completed. When we questioned this and asked if they were interested in taking on the job, we did not receive a clear answer. For a project of this size, transparency and communication are critical. Charging such a high additional fee simply to provide a detailed bid--especially after already paying for an inspection--feels unreasonable and discouraging. Unfortunately, this experience has led us to look elsewhere for a company that is more straightforward.

I can't say enough about the quality of workmanship- I had Jase Worthy and Anthony James doing the…read morework at my house- they did such a clean professional job, I am delighted. Everything was treated with respect and the jobsite was left clean each day. I was not happy about having to run gas lines on the outside of my house, I thought it was going to look horrible- but this job looks amazing! Great job, thanks, guys!

They did a good job installing the gas line for my Generac. Might use them in the future.read more

I personally know that Mr.Thurston took great care of my stepdad's house which had a serious…read moreplumbing issue. My stepdad is a retired disabled veteran who is terminally ill with cancer and had just lost my mom to cancer the prior month. When Mr. Thurston found out about the family situation, he totally cancelled the bill,: parts and labor, of approximately $1,000 so my stepdad could afford some medical bills. Mr. Thurston did work previously on occasion for my family and has always been very prompt, succinct, and professional. I highly recommend him for all your plumbing needs hands down.

I was reluctant to call them this morning, but I had an emergency, and they responded the fastest…read moreand I am so glad! NO ONE wants to have plumbing issues. My husband took a shower this morning and it backed up the toilets in both bathrooms and the smell of sewer actually woke me up. I had to wait until 8am to call anyone and the first 2 I tried couldn't make it until tomorrow (I should also add that a plumber I had previously used recommended Gulf Coast to me so that is why I took the risk). They were here within 30 minutes and an hour and half later they had the problem fixed. They had to find the drains outside because I had no idea where they were, dug it up, cleaned it out, ran a camera on it and even installed something so the next plumber wouldn't have to spend the time to find it again. The price was incredible, I expected to have to pay way more. I will definitely call them first next time (although I hope there isn't a next time)!

Gulf Coast plumbing save us a lot of money and did a great job rerouting our drain pipe so we could…read moreuse our washing machine without water backing up in the utility room. They started the job at 8am and was finished at 10:15am. Great service and very professional!!!

I like work with this company, An excellent quality is punctuality, professionalism, and…read morecompetitive prices. Highly recommended. Casa Del Sol Apartments Proprety Manager

I'm a old person who lives in a old house and drive a old pickup. I had a technician with Mr…read moreRooter repair a faucet set in a shower. The tech did excellent work and made a few trips to the plumbing supply company to get the needed parts. I could never have done this job myself. Thanks to everyone with Mr Rooter!

Haven't started working with them just yet, but on first impression, John was very polite,…read moreprofessional, prompt, friendly and quote seemed very reasonable. Highly recommend!

Prompt service. Arrived sooner than estimated. Nathan was very helpful and informative on our…read moreplumbing needs. He had the city out right away. We will be a returning customer.

my hot water heater was not working and my toilet was making noise ..Christian was the service…read moreperson .. he was so nice ..explained everything..very knowledgeable I know who I will call if I have more problems.. very reasonable priced

called Pistol plumbers from Nashville, tn to help my brother out in Sulphur, la with his plumbing…read morethey we're out there within 3 hours. Fixed everything. They are definitely my go to plumbers and Kaleb at office was wonderful. Highly recommend.

We discovered a leak in the kitchen sink drain plumbing. It didn't look like something we wanted to…read moredeal with ourselves so we called Brown and scheduled service. Mike and Dillon performed some major surgery under the sink. No more leakage. Happy customers again as usual when we call Brown Plumbing ===================== We noticed that the sink drain was draining slowly. We called Brown Plumbing again. They squeezed us in earlier than expected. Josh and Milson came an used the new plumbing from yesterday to run the snake. Lots of water inserted showed the drain was operating more normally. We washed two loads in the clothes washer that uses the same drain. It seems to be fine as is usual for Brown Plumbing projects. More Happy results.

Great customer service Reliable and honest…read more I would definitely recommend They are the only plumbers I have used over the past years