I recently interacted with the dealerships finance manager for the purposes of purchasing an extended Ford premium care warranty. I live about 90 miles away, but always had a feeling that Vreeland Ford would provide me with great small town service. I must say that I was not disappointed. In fact, I was very impressed, enough in fact, to write this review. Working with the finance manager Jenevieve Strommen was totally pain-free and totally professional. My experience in the past with finance managers has been somewhat less than satisfactory. I always got the feeling they felt they were doing me a favor. This is certainly not the case at Jim Vreeland Ford. I recommend that if you're looking for a new or used car or service on your current car do yourself a favor and try out Vreeland Ford. I will purchase my next vehicle there! read more

Renting a car was such an easy process. The staff is SO kind and helpful!! They even dropped off and picked up the car for us. The car was clean. Great communication and great customer service. Highly recommend!! read more

Dan Vreeland at Jim Vreeland won't allow me to return a leased vehicle to his store because he states there is no room & i should take it to a different dealership when I live less than a mile from this one. According to Ford you can return a leased vehicle to any dealership. I've purchased two vehicles from this store and had nothing but good things to say. I will no longer patronized this store nor tell anyone in the valley to patronize. Filing a direct complaint with Ford customer relations as well. read more

Last month, I purchased a brand new 2024 F-250, and I have to say -- working with Michael Gamboian was an amazing experience! He spent a lot of time with me to make sure the deal got done right. All extras add on will be delivered as promised by 10/25/2025 I can't wait to pick it up this weekend. I drove all the way from Porter Ranch, CA, and it was worth every minute of the trip. I highly recommend making the 2.5+ hour drive -- you'll save thousands and get to work with an exceptional dealership like VREELAND FORD and MR. Michael. read more

Jim Vreeland Ford - Car Dealers Near Me - Buellton, California

My Tesla had major issues on a trip to Solvang... and I had to rent a car to get home... It was so convenient. Had a car in less than an hour... and when I drove back a week later to get my repaired Tesla, they drove me the 30+ miles to Santa Barbara.. in one of their amazing Electric Vehicles. What a nice Team of people. Highly Recommend for rentals and car purchases!! JOAN read more

We had an issue that needed to be taken care of. Michael took care of it and resolved it as soon as he was made aware of the situation. Jenevieve was helpful with getting our extended warranty and was great to work with. read more

Chris was spectacular. First off, I showed up to my wrong appointment time yesterday and couldn't make my actual time--- completely my error. He was very kind and happily rescheduled me to today. Then today, he helped with a broken key that he didn't have to, did a deep dive about a broken antennae and saved me from making a bad decision. Appreciate his knowledge, kindness and integrity. read more

Purchased a new Ford F150 yesterday. Michael Gamboian and his staff went over and above to make me a great deal. My family and I have purchased many vehicles from Vreeland over the years and they are the best. I appreciate their effort to always give me the best deal around and their customer service is A+. I highly recommend Jim Vreeland Ford in Buellton read more

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I rented an Explorer over the weekend for an amazing price that no other car rental company could come close to! 1/2 the price at Vreeland! Great customer service!!! Shout out to Alisa Carr. I'll be using your rentals from now on! Thank you! read more

Diana and Michael were fabulous to work with, I love my new car very much. I got the Mach E and they really helped me get the car at a great price! GREAT SERVICE read more

Jim Vreeland Ford - Puntang, the world's greatest electric vehicle - Car Dealers Near Me - Buellton, California

My experience with Jim Freeland Ford has aways been awesome. I bought 4 cars and service from them over the last 22 years. I have been dealing with John in Service for the same amount of time. Vreeland Ford is very professional and takes good care of my vehicles. read more

Always helpful and courteous. My 2005 E150 is going great after all theses years and miles.

Purchased a low miles Mustang GT350 that are known to have engine failures this Ford dealership refused to work on it because they did not want to deal with extended warranty. They want to charge what they charge and extended warranty companies pay what is posted as book time to do repairs and the excuse from Chris the service advisor was that extended warranty companies don't always pay what they want to be paid even though there is a labor guide to abide by and all shops should abide by. Be careful about overcharges coming here. You should probably get a second opinion on repair cost somewhere else considering this being their reasoning. They could've simply have said we can see what the extended warranty company will pay and you'll have to pay the difference which if it is fair then I would pay the difference. Not even that was offered. Makes you question what is being overcharged and what isn't.....?? I called another Ford dealership that has dealt with the same extended warranty and they completely understood the process said they've done it before but now I need to drive 100 of miles north because local dealership just doesn't seem qualified or knowledgeable. Sad but be careful who you have working on your vehicle. Ask how long the technician working on your car has been working on cars. Rio Vista Chevrolet works on my GMC and no questions asked they work on everything and get it done in a timely manner no matter how big of a job it maybe. Not impressed with Ford dealerships so far. Hopefully I'll have a better experience at the next Ford dealership. read more

After looking for a hot new car from LA to Santa Maria (the new electric Mustang Mach E), I landed at Jim Vreeland and I'm SO glad I did. I live in Goleta and have had subpar experiences at my local Ford dealer (sorry but it's the truth) so was more than happy to look around. JV had the ideal vehicle-- frankly I would've settled on color or basically anything else but thankfully didn't have to, what they had was exactly what I would've chosen anyway and waited 12-14 weeks for... Totally lucky on that front, it's not like they had a bunch in stock. Ok this is HUGE, and people like me who have been eyeing a Tesla forever but could never get enthused about anything until this, please take note!!! They did NOT charge a $10k sticker markup (market value price?? ) other dealers tried to. So unfortunate that others would do that because something is new. As JV pointed out, that's not due to actual prolonged scarcity ie something that is only issued at 2 units/year, it's just not common yet. Additionally, JV provided multiple great options (including DEALER REBATE) the other dealer did not. I landed on a lease or own option that was great, and assuaged my concerns about buying the first model year fully. Against all belief and previous experience, buying this car was seriously easy, and all the staff was top shelf. Tyson helped connect my phone and show me around, Lindsey was great in finance dept, Michael was a great contact too and based on my own verbal wish held it for me until I could come later, even though other parties were interested. Easy breezy (in and out in under an hour, by my choice, not rushed), great salt of the earth kind of people. No games!! It was fabulous... Didn't need to take four showers after the experience. Strongly recommend! Also, loving the car itself... I look forward to the beautiful drive to get it serviced. If the parts and service departments are on the same level, Jim Vreeland et al has a client for LIFE. Thanks again y'all... Rarely Yelp about anything but had to share. read more

Jim Vreeland Ford - Mach E premium RWD. Loving it - Car Dealers Near Me - Buellton, California

Shout out to John at the Vreeland Service Center We broke down in Gaviota heading from San Luis Obispo to San Diego and he got us back on the road as quickly as possible. Great service, attitude and kindness. read more

sold a mbz with a bad starter and other components. didn't last 1 day without having to be towed to the mbz dealership. $4000 later they would not cover the cost of repairs. con artists. the owner included read more

Shout out to Travis who helped me find a Dark Horse for MSRP when literally everyone in California is marking it up. Not only that, but he also managed to get the car delivered to me in the Bay Area. Spectacular service and prompt as well. Buyers should feel safe at this dealership as far as pricing goes read more

I have an active case with Ford Corporate #CAS44989784 Customer Service Department over a Ford Lightning I ordered through Orchid Houston on 5/22/21. I also deposited an additional $500 on 1/4/23. I had thought about cancelling my order but Orchid asked me to please not cancel the order as they are a small dealership and needed every Lightning they could get. On multiple occasions Orchid Houston assured me they would get $10-15k over sticker and would split the proceeds with me. I agreed. The Lightning arrived and no one notified me. I found out on my own though their website. They sold the Lightning and again I was not notified. I called a total of 8 times with not one return call. I finally called Ford Corporate and the rep who helped me told me she had been doing this for 3 years with 25-35 calls a day and had never heard of this duplicitous situation with a dealer. Ford Corporate forced Dealership Owner Michael Gambonian to return my deposit checks otherwise Vreeland Ford would have kept that too. All I am asking for is to be treated like a human being and this has been the worst retail experience I can imagine. Ford has their hands tied but is very unhappy with Vreeland Ford. I have been advised to hire an attorney and enforce my verbal contract via civil court. Run! Don't walk away from this stealership!! read more

My soon to be 95 year old father bought a 2015 Chevy Equinox from Vreeland in March, 2023. What prompted the purchase was that his Toyota Avalon was totaled when someone ran a redlight and T-boned his car. I mention this because the license plates on the Avalon were "Disabled Veteran" plates and, as a 94 year old, disabled veteran, he was entitled to receive the same type of plates on his (not so) new car. I live four hours away from my dad and he lives alone. But I could tell from the first text sent to me by "Diana" that she (the salesperson) was totally working my dad. He bought the car, probably because of Diana's "charm" and her stated "love" of my elderly father. OK; So they took advantage of an old man and sold him a stripped down SUV and a three year service contract for another $3K making the total amount he paid an outrageous sum for an older, stripped down, Chevy. But that's not the worst of it. It took almost three months to get the plates for his car and when they arrived, you guessed it; they were regular plates and not "Disabled Person" plates. I happened to be visiting my father when the plates arrived and I called Vreeland right away to tell them about the problem. They acted charming and friendly and apologized for the problem but said that they had to wait for their "DMV person" to come in on Thursday (this was Tuesday) but they would take care of the problem. I told them that would be fine. Thursday comes around and the lies and dodging of responsibility began. The first excuse (to do absolutely nothing but tell me that my 94 year old father needed to go to DMV and "sort it out" himself) was based on the statement that his existing DP plates had been reported "lost or stolen" and he would have to get a certificate from his doctor and go to DMV to get new plates. Since he actually had the old plates, they suggested taking them to DMV with him. I pointed out that the old plates were attached to a car that had been totaled, in the DMV system, but that has nothing to do with a "new" car and it's plates. They insisted that "their hands were tied". I went online to the CA. DMV website and found the form needed. I told them the name of the form and that instead of checking the box for "transfer" of the DP plates, they should simply check the other box to assign a DP plate to his new car. The instructions clearly state that an MD Cert is not needed if he had DP plates before. Again I get stonewalled and a new lie. This time the lie was "our hands are tied because he is a Disabled Veteran and not just a Disabled Person". Again they insisted that he has to go sort it out himself. I took the ten minutes or so, after gathering all of the VIN information etc, and filled out the form, which clearly states if he had a "Disabled or Disabled Veteran Plates" he does NOT need an MD Certificate. I put the application in the mail today. I fully expect him to receive the proper plates in the mail but, if he doesn't I will update this review. In the mean time, the take-away is this. If you read other reviews you will see a pattern of deception and an indifference to customer needs after a sale is made; Even if the customer is a 94 year old Disabled Veteran with a weak heart. You will see that this dealership lacks the needed expertise to do a job properly and they "circle the wagons" to protect their inept workers at the expense of the customer. This is truly a "buyer beware" situation. If they seem a bit too charming be on your guard. After the sale you are nothing to them. It doesn't matter how old or what your status. They literally won't give you the time of day (or in this case, another ten minutes of DMV work) to get the job completed properly. read more

Jim Vreeland Ford - Looks pretty clear to me. But then; I don't have "30 years experience" and "have never seen this before"... - Car Dealers Near Me - Buellton, California

Great order and sales experience - Ford is to blame for delays, not the local dealers. The local dealers might overcharge you though, which Jim Vreeland did not. I called a handful of dealers last Sep ('22) to place a Maverick order - only Jim Vreeland would take my order with $0 over MSRP. Well worth the short drive. Tyson was great to work with on my order and getting my Mav. No BS, no markup or any upsells. Easy in and out on the pickup day - very easy to deal with the paperwork too. Definitely the best new car experience we've had - small, local dealers are much better (we've driven hours for the best prices before, but with MSRP + $0 on orders standard now, this was the way to go) read more

Don't trust this dealership. They will rip you off!! A job costing $2500 can end up being $4000 smfh...beware! Plus they have bad customer service. Thanks for ripping me off Jim Vreeland Ford! They didn't even post ALL the work they did on carfax! That's really suspicious SMH read more

We'd been looking all over for a truck and we saw one that seemed to be a fit with what we were looking for at Jim Vreeland Ford in Buellton. My husband called and spoke to Andy in their sales department. Andy either had immediate answers to all his questions or got back to us with answers right away. We made plans to see the truck that afternoon. Andy had the truck ready for us to take a test drive. Honestly, we weren't planning to buy the truck for another month or so- we weren't in a hurry- but we felt so good about our experience with Andy and Jim Vreeland that we went ahead and wrapped things up and took the truck home the next day! Everything went so smoothly with both sales and finance. We even had some questions after we brought it home so we brought it back the next day and their service department took care of us immediately! I've known Jim Vreeland has a great reputation for both sales and service for years but now that I've gotten to experience it first-hand, I can't imagine having gone anywhere else. I'm lucky they're right here in our back yard but if they weren't, I'd say they are easily worth the drive! Also be sure to ask for Andy. It really was a pleasure working with him. read more

Jim Vreeland Ford - Car Dealers Near Me - Buellton, California

This may be the friendliest car dealership we have ever been to! It's "mom and pop" in a good way. Everyone is friendly, down to earth, and no pressure. read more

We stopped by with the hopes of being seen today, due to a fault alert. They saw us with 45 minutes, helped us with the issue and explained our extended insurance. They are honest, reliable and caring. We have owned Fords for 40+ years. This was the best experience we have ever had at a dealership. I highly recommend Jim Vreeland Ford! read more

Stay away. Spent $500 and the car is more broken than it was when I drove in. I scheduled a transmission diagnosis for 9am a week before the date. I arrive and an hour of waiting later, they said it will take until 4pm to see what's wrong! Why have me schedule a time and not actually look at the car until the end of the day? All they had to do was plug into the car with a fancy machine that I didn't have myself. When it was finally done, they fixed a clutch activator since it was "causing the error". I didn't even get out of town before the car had the transmission warning light on. So they kept it overnight and called me the next morning saying it will be $3000 to fix the clutch assembly. Now I'm $500 short from the first "fix" and still have a broken car. Absolutely the worst dealership service I have ever experienced. read more

Service at Jim Vreeland Ford is awesome. The service crew has been servicing my company vehicles for at 20 years. I recently had my new truck over sprayed ,while it was parked at a construction site. Tony in detail, removed all of the paint spots. Detailed my new truck look new again. He also took a few door dings out for me. These guys are a full service dealership. read more

I've taken my Lincoln to Fairfield Ford, Perry, and Santa Maria Ford so I've got a good basis for comparison. So far, I like Vreeland the best (although Perry is a close second). Vreeland has a Rewards Program that can earn you free oil changes and other perks; none of the other dealerships offered that. I did not buy my car here, but I am very satisfied with their service department. JanesC (elite '18 in my own mind 1:-) read more

Michael at Jim Vreeland Ford is truly amazing. I have bought and leased from him, and I will go back again

Outstanding , prompt service! Friendly and attentive. Called me first thing after Internet communication the night before. I told them what I wanted and how much I wanted to pay ( I was realistic and informed) Chris Gil, their salesman, was excellent! After arriving the whole deal took just 1.5 hours! The way it should be!!! Thank you for such a pleasurable & fair transaction. read more

Jim Vreeland Ford - Car Dealers Near Me - Buellton, California

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So happy with our new car. Thank you Carson, Michael, and Lindsey for a smooth transaction. You answered every question, encouraged us to research options, and absolutely the fastest time for processing paperwork. I highly recommend this honest hard working team at Jim Vreeland Ford. read more

Was on the road in our RV and it broke down. We had it towed here and they were amazing. Treated us well, got right to it and didn't overcharge me. Nothing but good things to say. read more

Very Poor Experience At Freeland. I bring in my 1998 F150 for some engine trouble. It kept shutting off on me. Vreeland was the closest and I originally got it from them. When dropping off my truck, they could not find out what the issue was. However upon them tinkering with the truck, it would not start. I thought that's weird, I DROVE the truck in to get it worked on and now it would not start. After much complaining, they agreed to pay for the tow to get my truck home. Subsequently, I figured it may be time to get another truck. So I speak with a sales agent to tell him exactly what I want. Oddly enough he didn't listen to anything so said and kept pitching me on a $52,000 truck I didn't want. My experience of them is that they seem to be more interested in selling than service. read more

I have bought many vehicle from Jim Vreeland both personal and for my franchise Servpro of Santa Barbara. They always treat me right and give me the best deal possible. I will be a customer for life ! read more

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Thanks to the staff at Vreeland for stepping up and delivering during the sales process and after-sales support! I plan to continue working with this dealership down the road when I'm ready to trade in again! read more

My grandson's car broke down recently and was towed to Vreeland Ford in Buellton. I want to thank Rick and his staff for their quick work and their professionalism. They also caught a recall and fixed that as well. These folks are outstanding! Highly recommend. Connie Buher, Santa Maria. read more

Thanks to Jonathan in the service department for a job well done on a Friday afternoon. We were driving our new F250 from Texas and had an issue with the electrical connection on our trailer hookup. We called from Santa Barbara to see if we could get the problem looked at on our way to the campground down the road. Jonathan told us to come in. He had treats for our dogs and he got us back on the road in less than an hour. Problem solved! Great customer service!! read more

Came in with a broken key on my 2013 focus and couldn't be happier with the service. Was helped by almost everyone in the parts department and felt very assured id be taken care of. Ultimately, they were not able to cut me a new key but the quality of service was impeccable! I'm ending up having a friend drive a spare key 100+ miles and to my surprise, one of the gracious employees gave me their cell phone number to come back and open the gate for me to get my car! Overall very friendly small town staff :) read more

I was in Buellton, visiting from San Diego. On Sunday my F150 developed a whinning sound from the rear end & I was concerned about returning home as planned on Monday morning . I meet Rick when they opened @ 8am Monday & explained my predicament . He road tested my truck then asked Mike to do another road test & confirm his findings. The differential had bad bearings. Mike put it on the rack, showed me the metal shavings and filled it with oil . Explained the damage has been done and driving home that day would be OK. All this transpired within 1 hour! Rick 7 Mike were both stand up guys and very professional . I would highly recommend Vreeland Ford to anyone. read more

I've had 2 Vreeland cars in the past 10 years and the service has ALWAYS been EXCELLENT. Kudos to John, Rick and Mayra for their personalities and honesty. Bomb commercials too! read more

I don't even live in SB County any more, but I still take my vehicles (even Toyota) to Vreeland, because they take care of your car at a fair price. I plan to buy my next car there, but my old cars are running so well, that I will put it off till next year, again. Thank you Vreeland. read more