I did not receive a sandwich in my order and called after returning home to report the error…read more Leaving a message for the manager, and it's been 24 hours with no reply. I asked for a call back and resolution to the issue and am still waiting.

Order an online order and picked it up at 5:49, the potato in my order was incorrect. I called and…read moreasked they give me the right potato, they said yes. I came back and waited about 20+ minutes to get the correct potato. while the manager i talked to on the phone and in store sat in the lobby taking to two girl customers at a table.

Was really excited for this place when I saw the menu online. Way more unique options than your…read morestandard franchise deli, you know? And maybe I just picked the wrong sandwich, cuz the flavors truly didn't do it for me. But also the white bread they put the fixings into really detracted from the overall flavor. Blehhh. Still though, high rating from me because the establishment was really swanky on the inside, lots of clean spacious seating. A patio as well to eat outside. Soda fountain had some flavor shot options. The employees were all friendly and attentive. Clean restrooms (though they were individual stalls and gender segregated for no reason...). Also the pricing was a little steep but not horrid by today's exorbitant standards. Paid $11 for a 6"er.

1 star because Yelp won't let me put ZERO stars…read more Where to start.... Save your money and don't eat this crap! SO disappointed. The potatoes were COLD, DRY, and had a weird seasoning, which they shouldn't have been cold or dry because I requested them as a side. The gluten free bread WAS good, and I will say it would have been a decent deli sandwich, maybe like an Italian sub or BLT, but that bread as a breakfast sandwich...holy bread! I should have bought a baguette at Walmart and saved my $10+ on a piece of bread with a limp piece of bacon, enough egg to feed a family of 10, and a piece of cheddar cheese that wasn't even melted. This place was SO disappointing and I left starving - didn't event finish my food and should have asked for a refund. Sandwich and potatoes were absolutely disgusting - dry, cold, flavorless. I know this isn't the east coast where deli sandwiches are superiors, but cmon. there's better quality found at McDonald's. I'm not a particular person and I cannot just emphasize enough how gross and disappointing this was. Service was fine, they were nice and as expected. Ambiance was like that of a subway, not a mom and pop type of restaurant.

Craving a sandwich one day and thought I would try Potbelly's…read more Staff were friendly and welcoming. Great recommendations on the popular sandwiches. I got A Wreck and an Italian. Both customizable with plenty of choices for add ons. The sandwiches are nicely toasted. Meats were delicious and the veggies were crunchy fresh. Looking for a different kind of sandwich other than Subway or Jersey Mike's? This is a great alternative.

The vibes in there are great. We got our food in less than 8 minutes, just like the sign said. The…read morefood was pretty good, I got the Avocado Turkey, but the toppings were not evenly distributed, and not enough of them. Definitely a different style of sub than, say, Jimmy John's, but still good!

These guys made an amazing sandwich for me (tuna). Great service & attitude -- I'll be coming back…read morehere OFTEN 100%.

Tried one of their new bowl items. Fresh, flavorful, however there was barely enough lettuce in the…read morebowl to classify it as a salad, I was disappointed. Restaurant is clean, bright and a nice place to sit and have a meal. I'll be sticking to the sandwiches on their menu. The service was friendly, pleasant and effecient.

We love firehouse. This restaurant always has friendly workers and they keep everything clean. They…read moreare quick to make food and always welcoming

the sub was fantasti, I had the Italian, just as they make it, however if your looking for a…read moremanager with a personality, your at the wrong place! he was a complete jerk, I had never eaten at a FireHouse sub and wanted a bit of a conversation with him, he had no time for me as he rung up my bill, they went very busy at all. now I understand he might have been having a bad but suck it you got fun people to meet. I'll eat at another Firehouse sub, cuz it was so good, I will never eat at that one again!

Stood at the register for 10 minutes and was never helped. They had to have known we were there -…read moredoorbell rings upon entering, sliding of chairs was loud, we were talking etc. Could hear them in the back and never came out.

OK, you're looking for a good sandwich at a fair price, I have just the place yes it's…read moreSchlotzsky's! Quick, easy and delicious. Highly recommend as an option..

I got a roast beef sandwich and it arrived absolutely covered in mustard and mayo. It was all over…read morethe outside of the sandwich, and oozing out of the torn paper wrapper. I hate to throw food away, but this wasn't salvageable. This is not the first issue I've had with this place by a long shot; the food quality has gone down in the last few years. The chicken wild rice soup has been basically tepid, watery broth with a bit of rice. The Mac and cheese has been delivered crusty and congealed. I'm done ordering from here. It's a bummer, because I really liked the food.

Ruben (701)478-7827 fargo North Dakota was very rude. I was giving him my credit card info for a…read moredelivery and he kept interrupting me and said he couldn't hear me after talking over me. Ruben needs to learn how to talk to people and how to properly take orders.