Carl sold my parents home when they needed to move to NC to live with me. It was a challenging…read moretime, with my family in crisis and the move needing to happen immediately, which left the house full of their things but vacant of occupants for the 60 days of Carl's work with us (time we requird to empty the house). Carl was responsive to all our needs, being patient with my family, and really good in communicating with the estate auction company, neighbors and others who were needing to be in and out of the house frequently to get it ready for the new owners. It sold quickly and Carl helped make this difficult transition for us less stressful.

If you are looking to buy or sell in The Highlands, then hire David Zaring as your realtor. David…read morewill work hard for you and will get you what you want. David helped us find our home and worked with us to get the closing and mortgage finalized. David is responsible, knowledgeable and hard working.

We used Joe to sell our home in Louisville last Summer and he was outstanding…read more Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings. The Joe Hayden Team stood out as the best Louisville has to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. We spoke with Joe and then met with him at our home. He spent hours answering our questions, providing objective data regarding how many homes they sell, how long their listings typically stay on the market, and providing tons of info on comps in the area. We were concerned that our house, which was located pretty far from downtown and in a neighborhood with hundreds of similar homes would be tough to sell. Joe made the process incredibly easy and took extra steps many other Realtors don't (but should), like having a pro come and give us staging tips, having professional photographs taken, and a lot more. When we saw our listing we were blown away. His hard work and knowledge of what it takes to sell a home really paid off - our listing looked amazing and knocked out the competition. The second buyer that saw the property put in an offer. Our house went under contract 4 days after we put it on the market at 1% under asking price. We accepted and Joe (and Anne, who was also incredibly friendly and helpful) walked us through every step of the closing process. It couldn't have been a more pleasant experience. I've recommended the Joe Hayden Team to everyone I know. He's a true professional and a genuinely nice guy. I realize it won't always be this easy to sell your home, but I think you'd be hard pressed to find a better Realtor.

Awesome. I don't think we could have asked for a better Realtor. We actually had the house on the…read moremarket two or three other times, and in the past we didn't work with a realty team. Every step of the way they went above and beyond. They came out to the house and showed us little upgrades here and there that go a long way to sell the house. And it shows--we sold the house in three months! Just every step of the way they were outstanding.

When we decided we would start looking for a house, we initially worked with another realtor couple…read morein the Louisville area, but they didn't seem to really understand what we were looking for. We contacted Team Panella, and in our first meeting, I realized Scott had a better grasp of our needs in 30 minutes than the previous realtors did after a couple weeks of showing us several houses and getting our feedback on each. We thought we were "just looking", and didn't plan to buy for another 6 months or so, when our lease was up. But Scott showed us so many houses that were a good fit and in our price range, that we ended up making an offer on a house. When that offer wasn't accepted, because the sellers accepted another, higher offer, Scott reassured us that it wasn't the only house on the market that we would like, and we'd probably find something better. He was absolutely right. A few days later, he said he found a house that had just hit the market, and he thought it was perfect. We saw it and agreed, and our offer was accepted. We've been there for just over three years now, and we still love the house. We were first-time home buyers, and Scott was great about helping us navigate the process, finding all the various inspectors, mortgage brokers, etc, that are part of it (but without pressuring us to use anyone in particular). He made sure we always understood what was being done, and what would be coming up next. When it came time to move into the new house, they even let us use their box truck. When the truck had mechanical problems the day of the move, the Panellas were on a family vacation, but when Scott got my message, he called me from the airport, arranged for a tow-truck, and a replacement U-haul. He definitely won my loyalty that day! When the kids move out and our needs change, I will definitely be contacting Team Panella again.

I worked with Scott in 2008 to assist with my home search. He was such a friendly and knowledgeable…read moresource of information. He guided me through the process and I would definitely return to Team Panella for future real estate needs. I would also definitely refer friends and family to them as well. Thanks Scott!!!

Ben and Emily are amazing people and have built one of the best teams in this industry. We have…read moredone a couple deals with them already and will continue to grow our relationship with them. If you are looking to buy or sell a house then I wouldn't look anywhere else.

Honest on pricing and then follow through…read more Super patient and understanding as well as willing to go the distance to see the deal done. Very Professional and so understanding of your emotions even on a bad day when you're upset he's the one that can say "Well good news here's your numbers and things are looking great! Market is favoring and we can get this done." He's a true team member and also always there. Text or voicemail he'll get back with you. He's a great guy and the best.

My personal experience with Lisa George and the Brad Long Group was outstanding. Lisa went above…read moreand beyond throughout the entire process taking care of everything for me. She even gave me the most thoughtful gift at closing. Loved working with Lisa! She is more than a realtor, she is a friend! Debra Hardison

Aliya Malik was so wonderful in the process of helping us find a home for our move to Louisville…read more We bought in an incredibly difficult hot market and were only successful due to Aliya's expertise, availability, and professionalism. She was so knowledgeable in the areas of Louisville and how to get a bid accepted in this killer market. Not to mention how sweet, friendly, and responsive she was with any questions we had. It was quite the journey moving to Louisville but it felt easier knowing we were in Aliya's expert hands. She was truly overjoyed with us when we found our new home! I recommend her to all of my family and friends!

This my second time selling a house with Jim Powell at Louisville Properties and I could not be…read moremore please. Jim is very helpful and very responsive to my questions.

Jim is a really nice guy to your face. Due to my husband being in upper management of a Fortune 500…read morecompany, we are relocated every 1-2 years and have been renting since 2011 while we wait for some location stability. We were shocked when we received the itemized expenses deducted from our $3000 deposit. Please conduct the following PRIOR to move in with this manager. 1) "Bluelight" the carpet for any spots. 2) Kiss your pet deposit goodbye, it will be used to mitigate "pet odors" from the house. (We have two dogs and have never had a rental manager prior to this state that our dogs caused pet odors that need to be mitigated) 3) My cleaning ladies, a professional group of 4 women, were there doing a total clean of the house post move out (while we were still paying rent). They were approached by a man "looking for his beer." When I notified Jim, I was informed that one of his workers was there for yard work. Again, we were not notified that anyone would be in our home, as we were still paying for the rest of the month) 4) We were charged for 25 light bulbs missing, over $100. Because you know, we packed up light bulbs before we left. This one still baffles me. 5) We were charged to remove a desk that was present in the house when we moved in. 6) When the basement flooded, Jim and I spoke on the phone and agreed that I would clear out the carpet and that the basement floor would be stained. He was to have the floor sanded and I would complete the rest. Never happened and we were charged to completely replace carpet that was already noted in the pre walk through as being in poor condition. Again, we learned a lesson with this guy and would not recommend his services to our worst enemies.

We feel very fortunate to have worked with Matthew. He possesses strong communication skills, is…read morehighly knowledgeable about the Louisville market, and consistently made himself available to assist us. When we decided to visit Louisville for a 3 day weekend, he dedicated an entire Friday to showing us homes. At the end of that day, we realized that the house we eventually purchased had just returned to the market. Matthew was then able to spend the following morning (Saturday) with us to view it. The timing was perfect. Throughout the transaction, Matthew and his team took great care of us, communicated well, and kept a degree of levity that made the journey not feel like as much drudgery as a home purchasing/selling transaction can often feel. We would strongly recommend Matthew and his team to any buyers looking for an agent!

The Oatley Team brought deep experience; considered and up-to-date market expertise; clear, timely…read morecommunication; and attention to detail to bear in selling my parents' Louisville home. I also appreciated the fact that Laura Oatley treated the experience as more than a transaction: She understood and honored the fact that my elderly parents were leaving the city they loved. While agreeing to let them make that transition before listing the house, Laura nonetheless worked tirelessly with me directly throughout their move so that the house was ready to be shown as soon as it went on the market. The result was that my parents stayed relaxed and focused, unburdened by the sale process AND we got multiple first day viewings with completion of sale at asking price before midnight on DAY ONE! I cannot thank Laura, Aimee, and the entire Oatley Team enough for their professionalism and compassion.