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    Services - Jim's Pianos

    Musical instruments and teachers

    Piano cleaning

    Piano humidity control

    9 More Services

    Piano maintenance

    Piano moving

    Piano refinishing

    Piano repair

    Piano restoration

    Piano restringing

    Piano storage

    Piano tuning

    Piano voicing and regulation

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    7 years ago

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    Ask the Community - Jim's Pianos

    Key Notes Piano Studio

    Key Notes Piano Studio

    (5 reviews)

    $$

    I've worked with Jaimie since 2006. He's exceptional at getting through to the student and…read morediligent at striving for the continual improvement in performance. Jaime offers a big-city nurturing of beginner and "tournament-conditioned" pianists alike (I understand he also instructs the guitar). We're very pleased with him.

    Where do I begin? If you'd prefer a synopsis rather than reading this entire review: This "studio"…read moreis completely unprofessional and the main focus is the checks the instructor receives at the beginning of each month. I decided piano lessons would be a nice hobby to pick up during my pregnancy. I began by taking one-hour lessons as Mr. Garcia-Bolao had advised, but soon realized I would prefer shorter lessons. I had to ask several times before he agreed to shorten our lessons. During the short time that I took lessons with Mr. Garcia-Bolao, he canceled lessons at least three times with little to no notice. These cancellations were due to a surgical procedure, a death, and simply never telling me he was taking two weeks off. I got to a point in my life where my work and my pregnancy were consuming my time, and I needed to take a break from lessons. I requested a refund for the three classes that I did not take during the month of June, and he simply told me no, he will not provide me with a refund, but said I can use those lessons when I get back. I then explained I wasn't sure if I would be able to come back (again, due to my work and pregnancy constraints). Mr. Garcia-Bolao then BLOCKED my phone number simply because I requested a refund for classes I could not take. I decided to reach out via email and again, request the refund that I believe was owed back to me. Mr. Garcia-Bolao advised me that I will not be receiving a refund because I "did not provide sufficient notice" to cancel two of my lessons. I also did not provide "sufficient notice to discontinue lessons". The website states that he has "flexible make up policies", yet he does not practice what he preaches. He then asked me NOT to contact him further about this matter. I then reminded him of the two weeks he took off during the month that I am requesting a refund for. He had provided ZERO notice while I sat outside of his house trying to contact him with no answer until the next day. He responded, apologized for the miscommunication, and offered to refund those two classes. GUESS WHAT - it's been ONE month and I have yet to receive my refund that he agreed to. I have reached out yet AGAIN and he continues to ignore me. I can't say enough about how unprofessional this business is, and I will continue to tell that to anyone in search of piano lessons. He just wants your money.

    Jim's Pianos - musicalinstrumentsandteachers - Updated June 2026

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