They worked on my car and brakes. They didn't the work in a day. The the price was affordable.read more

One of the few honest repair shops I've ever been to. The owner Chris knows his stuff and will give…read moreyou a fair price for parts and labor, plus he often can get you in for work weeks before one of the dealerships. We took our car which had an AC problem to one of the Romano dealers and they said they were looking at about 5 weeks before they could even look at it. Burghardt's said they would get the work done in less than 5 days. AAA+++

Shawn, thank you for helping me out today with the tire pressure on my Jeep Compass. The blue one…read more Your boss should give you a nice Christmas Bonus. Happy Holidays! And I will be back when it is time for the yearly inspection.

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

This is pro. I take my cars here. I could go on but all I need to say is you will be glad to know…read morethe team here. Trustable in all ways. Highly recommend.

All I had to do was change out my tires. It went fine. There's a cute restaurant in front that is…read moreopen early till 2 o'clock that you can grab a little munching while waiting which is convenient

A class towing did a great job, and was very friendly & professional! I forget the name of the…read moredriver, but this was today 08/09/22 just after 4pm. I drive an old 1968 Ford truck and some times forget to turn my head lamps off (no warning buzzers back then lol). They came out and arrived about 15 minutes after I was informed they were on they way. Gave me a jump start so I could make it home, and put the battery on my charger. I have back issues, and can't push start such a heavy vehicle anymore. So the quick, professional, & friendly service was very appreciated!

The best towing service in town. The starter in my car stopped working, so I ended stuck in a…read moreparking lot. He answered my call immediately and met me in a half hour. The car got to where it needed to be safely and all was good. Very nice guy, great service.

I was assigned this service provider from my Subaru Roadside Assistance program. The agent gave an…read moreestimate of 20 - 50 minutes. From that time is was 35 minutes to arrival, but shortly after the 20 - 50 minute estimate, the provider called me to give me a more precise time which exactly matched their actual arrival time. The provider was fast, efficient, friendly and the service call was free with the Subaru new car warranty coverage. So my cost was $0 plus the optional tip (which I was able to do seamlessly on Venmo). So, in total, this was an equal or better experience than any other service call I have previously utilized with other vehicles.

1,000/10 recommend Me and my Friend were on the way to the…read moremall when she hit a curb so hard that we were airborne. She popped both of her left side tires ( She just got these tires 2 days ago). We called multiple places and got turned down (mind you we are 19 year old girls stranded in Syracuse where we have never been). Tony was our hero, he called multiple places just to get us in and helped. When we didn't know the tires sizes Tony didn't hesitate to come look at the car and help. He lined up the tow truck and the garage to get the tires changed. He also got us estimates, good prices, and drove us to the tire place. Tony was cracking jokes the whole entire time and made us feel more comfortable. If my friend ever pops the other two tires Tony would be our first call. #weloveTony

Omg the fastest tow in town wow they responded so fast and were so polite and explained everything…read moreto me they were going to do with my car to put it on the left and where they were going to hook it nothing was going to get damage and took pictures all the way around my car in case there was any damage so polite so courteous I can't recommend them enough. Thank you Rockers, you rock.

The tow truck refused to service in the Cazenovia Route 20 area despite it being 24 hoursread more

Spectacular service. Just what you expect for your investment in your car. Personal touch. Like…read morenew when done. Don't change a thing.

Terrible experience, I will never bring another vehicle to this shop nor would I recommend it to…read moreanyone. Had them change out the tailgate in my truck after a minor incident with a trailer hitch. They had the vehicle while I was on vacation and called me three days before my return to tell me vehicle was ready for pickup. When I picked up my truck on a Sunday the truck wasn't washed and had sanding dust hand prints on it still, first sign of an incomplete job. As I said they called me three days early so there wasn't a rush or I wasn't pushing them to get it done quickly. The tailgate doesn't open right and takes two presses of the button now with a little pull, the seam between the handle and the tailgate they filled with some sort of putty filler and didn't even sand it smooth, can see finger prints in the putty, looks like a five year old playing with playdoh could do a better job. It's super disappointing because I had high hopes. Can't recommend you stay away more. They did offer to take my truck back in and try to sand the putty part but the putty shouldn't exist in the first place if they had properly cross checked parts and figment prior to ordering and installing and I refuse to be without a vehicle for three days or let them ever do a hack job in anything I own ever again.