I asked for transmission fluid flushed/replaced, Brake's to be checked, oil change, and to see why…read moremy dashboard indicators are flashing. They did all in the same day which was great. My only complaints are they don't take credit cards, I was told the flush would be $250. My grand total was $900. They over charge women. I went to fix a flat on my tires and the bolts broke off. So that tells me they over tightened my lugs with an impact gun. Instead of tightening them to specs. I've called them to help resolve my issue. Did not return any of my calls. Both tires cannot be removed because of the bolts one broken and the other lug will not come off. So not only do they lack in CS they over charge, and they will strip your lug down and bolts will be broken. The one day turn around service isn't so great when the overall of your cars care is just ruined. Don't go here if you don't have a man to take the lead on not being taken advantage of. Women have no place or voice here in the south. Go some place else.

Super nice employees. Really clean place. They fixed my truck. The reason for the 2 stars is…read morebecause they quoted me $1200 but charged me $1800 when I picked up the vehicle without calling me in advance to discuss anything or letting me know there would be a price increase. A price increase this substantial (50 percent!) should have justified a phone call. When I asked why they didn't call, they said they did but couldn't reach me...I showed them my phone...no call or voicemail was on my phone. A simple apology would have been appreciated. They explained the $600 increase saying they had to find and fix a short. I don't know what their hourly rate is but let's say it's $100/hour...does it take 6 hours to find a short??? Not sure I would trust them or use them again, as much as I like to support small businesses. Very disappointing.

I would like to share my experience with integrity diesel because it was definitely a bad…read moreexperience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.

Stopped in too see about having my car looked at for headlight issues. Because I had my car looked…read moreat before by another mechanic and was told it was my ballasts and that they couldn't order them. I had to order the parts myself. Which I did and explained to the man that I knew what was wrong and asked if they could do the job and what it would cost me to make sure it was the ballast and if they could do it. They said, yes and I was quoted it would be $50 and if they did the repair it would be deducted from the bill. Made an appointment for Thursday at 7:30 am Dropped my car off as scheduled, and was told they would call by the end of the day. Never received a call at all that day. On Friday around 10 am I called them to find out what was going on. They said, that a car ahead of me was taking longer than expected and I would be up next. Around 4 pm I started calling...thinking they were open until 5:30 pm. All I got was voicemail and left a message for them to call me back. I got no response at all that day. So I'm assuming they are open on Saturday...my bad. After checking their website...found out they were closed on the weekend. On Monday morning I called and asked why wasn't I called on Friday. Their response was, oh we close at 4 pm on Friday. I responded, that's not what your website advertised...it says your open until 5:30 pm and you need to change that. They didn't even seemed concerned. They said, that by the end of the day they would know something. I told them I really needed to know for sure by the end of the day because my son was flying in the next day and I had to go pick him up. Because they had to take bumper off to replace the part...they could put it back together but I would be out more money for them to take the bumper off again. So I said just fix it and I ended up renting a car for 3 days. On Wednesday they finally got to it and now I have a defective part. I was charged $100 instead of $50 that I was quoted. I told the owner Tommy that was not what I was quoted. Tommy said, well that guy quit and that was not the price. Never have I encountered such bad customer service. I almost felt it was like my fault for he's excuses. Communication is nonexistent. Every time I was in there I had to wait while Tommy was on the phone always. They need to change their name Integrity...too I DONT GIVE A F***

These folks are awesome. They do GOOD work and genuinely care which is hard to find in this day…read moreand age. We get way better work done here... and they actually show you the problem areas. Never pressure to fix something that isn't really broken. Don't take your car to a dealership...(its a trap!) Take it to T and B.

Went here for an A/C repair. Was quoted $961.61 before the service. Was told the service was…read more$961.61 after the service was completed. Once we went in to pick up the car, they told us it was $985.44. Wouldn't explain why the price changed. We paid and saw on our card we were charged $1015. Called them and they claimed they replaced our air cabin filter (we never wanted nor asked for that or approved it) and charged us for that as well as a surcharge we were not told about. They said they would refund those but we needed to wait to talk to Nick. Called Nick later and he said he will not refund anything like we were told we would. We paid for a service we didn't ask for and a surcharge we were not told about. Expect to pay more than you were told and for no reason. Shady business. Unfortunately now will have to dispute on our card.

Now before I state the obvious I want to say this...they moved. Ok now I'm giving a true review…read morehere. Think back to when you were a kid growing up in hmmm maybe not the best of times and money was shorter than a green light during rush hour? We'll Po-Boys respect that same thought we have. I never worry about an issue with prices or sizes. If they got it they got it and if they have to order it the owner that looks like he could be a stand in for SOA will tell you... I was just there getting my rims cleaned and reseated and yeah based off the price the dude across the street gave me, these dudes are the truth... so take all your business there and tell everyone. We need these guys to stay open. If not than we have to either deal with Tick's across the street or drive all the way out to The Wheel shop...

Great service! I was traveling in my sprinter van from Colorado to Tennessee. I realized I had a…read moreleak. This young gentleman tried to fix the leak but the hole was too large. He replaced the tire with my spare. Very reasonable prices and excellent service.

Jeff is the kindest and most knowledgeable man, and we had such a great experience at his shop…read morerecently. He performed the service requested quickly, diagnosed some things to keep an eye on, and was very reasonably priced. Will definitely go back!

Great service at a fair orice. Definitely recommend. More…read morewords in order to post review

​ Chris Phillips is an excellent and very professional in his business he has several great…read moremechanics and I had Jesse and he was excellent I came in with her reference from a good friend and sure enough they are so reliable very professional and will help you in every way they can so if you're looking for a good place to take your vehicle this is the place I highly recommend it five stars definitely

Mr. Chris will get you right!!! Patient and understanding and does the job right. My future…read moremechanic from here on out!!! He worked on my Honda and I'm grateful!!!

Great service and honest They kept me updated on the…read moreservice they were doing. Carson explained in detail step by step it was a great feeling to have a shop care for my truck like Beachaven. Thank you

My experience was disappointing. After receiving a repair estimate of about $2,800, I obtained a…read moresecond opinion from another shop in Clarksville and was quoted less than $2,000 for the same repairs. I was also charged a diagnostic fee, despite the diagnosis matching the issue I had already described for the quote. When I declined the recommended service, the interaction became noticeably less professional and welcoming. While others may have had different experiences, I left feeling that maximizing the bill was a higher priority than helping the customer find the most reasonable solution.