Friendly service and no big up selling. Got the job done in a timely fashion. Quick and clean…read moreresults

They came out to give an estimate to redo our panel and we never received the estimate.read more

Upon some thought upon the situation, I have realized that I wasn't entirely fair with my first…read morereview. These are a good group of guys, trying to do a good job for a fair price. I still believe I was charged too much, and the reason why, was bad planning on part of the two guys that came out to the house. They knew that they had to replace the plugs in the whole house and yet they came out with few of the plugs, so they had to drive back and get some. With better planning, they would have had the plugs with them and would have taken a lot less time to do the job. This would have resulted in a lower charge to me for the job. Overall, outside of this particular incident, I was satisfied with them.

I've worked with H2 for 12 years now helping with periodic repairs and installations at a mobile…read morehome park. From a breaker to a new service, i appreciate their prompt professional service.

New Electrical Panel! We were overwhelmed hearing that our electrical panel was being red-flagged…read morefor fire-related issues. Yet, in just one day Cesilio and Juan, supervised by Brian of Bigfoot, completely updated it. I thought the project would last days based on the complexity of the panel. Thanks to the decades of experience BigFoot brings to the table, they accomplished this in ten hours. Their commitment to detail was impressive as they literally accounted for every wire, even those loose in the room. Their attention to detail at the job, and in their bid enhanced my confidence. We got two bids on the job, and their's hands down was the most affordable.

I've used their services twice now. The first time everything worked out great and I was even…read morebilled a reasonable fee for the services rendered. However this latest time I received services from them I ended up receiving a bill that was extremely high. The Electrician that showed up was only here for a total of 18 minutes and the round trip from their Business location to my home is a total of 10 minutes for a total time of 28 minutes that they spent on my issues. However when they sent me a bill for the service I was charged for a total of 1.5 hours instead of just 0.5 hours. When I called them about how much my bill was being over charged (Padded) they said that they were going to reduce it to 1.0 hours. That's still double billing me for what they did but I guess it's better than being triple billed. None the less I most certainly will not be using their services again after this as I just don't appreciate being taken advantage of as a disabled elderly person and veteran.

Service was requested but no one responded. I don't know if they didn't respond because they don't…read morework with small portable generators but it would have been nice to know

Was fat and did good work. I just had a minor issues that required going into the panel. But would…read morelikely use them again.

We had Thermex put in a new Colman heat pump that proved to…read morehave some issues, They came out very promptly and serviced it. It proved to be defective, do to no Falt of Thermex. So they replaced it with another new one. I highly recommend them. Good people to do business with. Jack & lynne S.

I called Thermex and asked if they worked on gas water heaters as we had no hot water. They were…read morenot plumbers and we're not licensed as plumbers. They came out on 7/20 to check it out but could not diagnose the problem because they said their office was closed. They came out the next day and said they would order the part which should arrive in two days. On 7/26 they said the part didn't arrive but guaranteed it would arrive by 7/28. On 7/28 they said the part still hadn't arrived. I said that was ridiculous and it could have been sent overnight express. I paid $220.39. The workers were nice and friendly but management probably just figured they could look it up on-line. I fired them and called a legitimate licensed plumber. Lesson learned. They had repaired a gas fireplace before with good service.

If I could leave more stars, I would. My friend had well a…read morepump problem. After several days and troubleshooting, with no resolution, I was contacted by Joel. I brought Joel up to date and he talked me through on how to fix the problem myself. It turned out to be an easy fix. Joel sounded as happy as I was. I really appreciated Joel's instruction and willingness to guide me through resolving the issue over the phone and at no cost all. I know there would be some individuals who would have made it a point to show up, make the very easy fix, and charge for the fix. I highly recommend Castle Electric for your needs.

Had Castle pump come out to the house to check the pump on my well and Joel went way above just…read morechecking the pump solved our problems answered questions and gave me valuable advice. 5 stars would highly recommend. Awesome people awesome company

I called on a Friday due to it was very hot and we had a broken heat pump. They told me that maybe…read morethey would be out that day, but if not they put me in the book for Monday for sure. About noon Monday, and I did not hear from them so I called. They told me they had some things come up. When asked what those things were since I was supposedly in the books, they said well, county and city things. I was really miffed as my husband is 86 and we were counting on them to be here so we called no one else. She said she would talk to her manager and get back with me. Sure they would. Not a peep. Bad customer service here. A call at least would have been nice instead of keeping people hanging.. Bad business.

Be careful Yakima. Some HVAC people will not be honest and say you need a new $12,000 furnace when…read moreonly a repair is necessary. Tammy got us scheduquickly a d Dave repaired our HVAC when others wanted us to buy a new furnace. THANK YOU TAMMY and DAVE at MBI !

Very poor character. Took a look at what i needed done. Said they would give me a quote. Called…read moretwice to check on status. Never heard back. Poor way to do business. Poor way to treat people.

We needed someone to install a walk in tub. One of the bids we got was from Apex. They won the bid…read more Upon installation of the tub one of the plumbers complained the entire time stating "he didn't like these tubs". Once installed, the chromatherapy light area was leaking. They decided they might void the warranty if they did it wrong. We contacted the manufacturer who told us it would not void it and it was not electrical. They sent us a replacement part. Once it arrived I went to the store to tell them it was there. They informed me they weren't going to touch it. I told them I would find someone else to do the work then. I told them I wanted a refund on the work they didn't complete and the woman who was talking to me said "Ok" with a thumbs up action. I ended up calling another plumber who fixed the problem in less than a half hour. Again stating it was a plumbing issue NOT electrial. While he was there I had him look at the items still needing installation. While doing this he pointed out a scratch and a chip on the tub we had purchased from Apex. They had told us about one of them and assured us it would be covered up by drywall but they DID NOT tell us about the chip. Since the room is being remodeled there is no lighting. The new plumber said it could be buffed out. It looks like a tool might have dropped on it. Apex was the only one who has worked in the bathroom so far. Additionally, the tub water spout piping was off center by 1 inch. I called and asked to speak to whoever was in charge. Was told that was Lindsay and she was out of town till the following week. If they didn't like doing walk in tubs they shouldn't have given us a bid. Thank goodness we found someone who was able to finish their job.