My husband and I were having major problems setting up our new router and connecting to multiple…read moredevices so we called Kevin. We got an appointment the very next day with his brother and partner Keith. Keith set up or router and connected all of our wireless devices in slightly over an hour. We are delighted with his service and understanding of our problems. In the future we will use Computer Alchemy services when problems occur.

Kevin is a lifesaver. A friend recommended him for taking all my programs and data off one PC and…read moretransferring it onto a newer better one - He was on time, worked hard and fast, and got the job done in an exemplary way all around. Then a few days later I precipitated a disaster in my email system in which I accidentally deleted many years of important work. I sent Kevin a series of panicked messages He was able to quickly retrieve everything and reformat it in a more useful manner. He then also showed me a lot of tools and tricks for my email and data which I did not know about, and which will make my work easier Kevin is very competent, and is also personable and pleasant. He is not patronizing or judgmental, which I really appreciate. I would not hesitate to call on him again, and heartily recommend him to anyone who needs help with their computer or the internet.

I started having issues with my laptop not connecting to my wireless internet yesterday. I had been…read moreworking on a solution for over a day and couldn't figure it out. I ended up calling Cooke's Computer Service to see if Sean could stop by and fix it; turns out he was completely booked that day. He ended up offering me a solution over the phone. He walked me through the process and now I have internet access on my computer. Thank you Sean!

10 Stars if I could give them ~ Excellent and efficient service from the BEST computer technician…read morein Sedona & all of the Verde Valley! Alun Wile is my 'go-to' person for anything computer related, as I completely trust his expertise. My PC was recently hacked and over $2k scammed through PayPal and Amazon via remote connections. Alun cleared off the malicious programs and helped me destress about my computer's vulnerability. 100% recommended ~Thank you, Alun at PC & Mac Fixers! https://www.facebook.com/pcmacfixers https://www.thepcfixers.com/

Very rude man. He could not fix my computer and insulted me as I was walking out. I do not…read morerecommend.

Joshua is very knowledgeable and very persistent about problems. We had a complicated WiFi setup…read more(old and new together) and he worked his magic. Very reliable, not inexpensive, but very worth it.

Josh was in the area and came over the same day I sent the text. It might have helped that I…read moredescribed the printer, its problem and provided our address. He ran through the checks I knew to do confirming that's all that could be done. Appreciated his recommendations with rationale for a replacement printer. I'd use him again and definitely recommend him to others. Having Josh come to the house sure beat dragging that 50# printer in/out of the car and a shop!

This place has been a great "go to" for printing services... Tyrone is usually the person who takes…read morecare of me, and most of the customers... as the printing department is responsible for "regular purchases" , as well. Today, however, Rosemary took care of me, and most of the customers ... I truly appreciate her kindness and professionalism while juggling many roles... I was pushed back, each time a customer with regular purchase, or return... or pick up, came to the counter... I got my 5 pages of labels little under an hour later... her colleague, who was busy doing "non-directly-customer-related things, asked how I was Doing ... as I was leaving, and I just laughed out of sarcasm... how would YOU or ANYONE feel, after getting pushed to the back of the line, many times???? ... and finally get out of there about 45minutes later... Is it possible that a colleague could assist in the process of getting customers out the door??? Is this too much to ask?!

Big thanks to Jason who helped fix a laptop issue quickly and efficiently. I'm lost without my…read morecomputer and he saved me a lot of potential trouble.

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Had the pleasure of Jeremy helping me last week and this week; last week was television issues at…read moreour house which ended up being a network issue which he resolved during the visit. This week it was a problem with my PC and outlook which was jammed. As always, he was very courteous and helpful. He really knows what he's doing and is a pleasure to work with. I always go to Tuff Techies! Great company and very responsive and knowledgeable.