Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and transferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that. read more

Once again, tuff techies were able to service my computer in a timely manner at a fair price! Always great customer service. Highly recommend them! read more

Our tech came on time & was resourceful in trying to resolve our problem, we have a couple more issues which we will save for our next visit. read more

I needed some on my computer and Jeremy took care of the problem. Thanks again for the awesome. They will always get 5 stars from me.

Fast, competent, and under estimate. I would highly recommend them for smartphone problems.

I have been using Tuff Techies for over 6 years now. I have always received great computer service from them. They are always easy to work with. I won't go anywhere else. read more

Tech arrived on time and fixed all my computer issues in an hour. He was personable , confident and answered my questions with good suggestions to prevent the same issues from happening again. The home visit charge was very fair and reasonable. read more

We had a one-hour session with Jeremy to help us navigate on our computer. We have very, very limited skills and decided to get some one-on-one attention. Jeremy was fantastic. We have brought our computers to Tuff Techies before, but those times were related to glitches that needed to be fixed. Throughout our learning session with Jeremy, he was so pleasant and patient. A total professional. Very reasonably priced. We would never even give it a second thought to go somewhere else. Jeremy totally rocks! read more

EEEEEEEK! My computer went awry! Tuff Techies is prompt and experienced. They did everything to revive the poor thing and with a bit of technical wizardry and a few new parts they performed the miracle! Voila! Computer hums better than before. Thanks to Tuff Techies! Santa Dan, Prescott Valley 10/2025 read more

Thank you so much set up on my new all-in computer window 11. Kyle is best. I said 20 stars instead of 5 stars. My guts is trust with him. Glad to have him and his crew, too. I will go there at his office. I will buy new laptop window 11 as soon. I like window 11 instead window 10 . If you have a problem with your laptop or computer or new one Please contact Kyle and his crew. Thanks Ruth. read more

When my internet began running very slow, I called Tuff Techies based on their reviews on Yelp. I was a great decision. Jeremy came out and had things figured out quickly. He also saved me over $300 when he said the system equipment was fine and it only needed to be reconfigured. I was thinking that we needed new Mesh repeaters. He also made sure that all of our devices reconnected to the internet. Great service and really nice people. read more

Jeremy is competent and solves problems fast. He is patient and explains the problem fully. We have used his services twice, and will in the future as need comes. read more

I have used Tuff Techies twice for laptop issues. Both times they have been wonderful to work with, simply pleasant, competent and efficient. I am grateful they offer their services in Prescott. My next trip will likely be to clean up and check our phones. They take any worry away and replace it with peace of mind that your device is in good hands. read more

Excellent experience from the moment I dropped my laptop off until I picked it up. They solved the problem in less than 24 hours at a fair fee. read more

I highly recommend Tuff techies for your cellphone repair needs. They are great in the area of customer service, and they have the lowest prices for repairs and merchandise. read more

Went there to get my hard drive upgraded. I think Nathan was my tech . Talk me out of it. It's doing what it's supposed to be doing. was very knowledgeable took the time to evaluate the laptop I'll be going back if I have any issues read more

I purchased an eight bay antenna and pre amp from Tuff Techies and I can highly recommend them. Everybody there is helpful and has a smile for you when you stop in. I chose to install it myself and they were still very helpful. It works great, getting three times as many channels as I used to. Thank you to the entire team. read more

Jeremy Rohde was our Tuff Techie who came to our home to fix my laptop. My laptop wouldn't find our wifi connection. It was driving me crazy. Jeremy came out and agreed it was a peculiar situation. He was able to get onto the net with my laptop another way and find that there were drivers in my computer that needed to be updated, but without the internet, that couldn't happen. Once Jeremy got those updates on my computer it was up and running. If you need tech help, give Tuff Techies a try. They're excellent at figuring out the problems and getting you up and running again quickly, at a very reasonable price. The customer service was excellent from the first call to completed job. Should we need Tech help again, they're our only call from now on. read more

My favorite printer stopped printing pictures, only black and white text. I gave it to TUFF TECHIES they fixed it and saved my printer . Very friendly and professional service. read more

Upgraded to Windows11 buying a new unit from Tough Techies. Summer handled the transition with Tyler setting up the new unit to scheduling Jeremy making a house call to finish the setup. read more

I was a little concerned about having all my data files & programs transferred from an old HP laptop w/ Windows 10 to a new one w/ Windows 11. Tyler B & Summer were very professional & worked with me to answer all my questions. The laptops were dropped off on a Friday afternoon, and I was happy to pick up my new one 4 days later. Great customer service & pricing -- I've already referred friends & neighbors to Tuff Techies. Thanks, Guys! read more

Had them out to install my Starlink, and again to install my security cameras, and they are coming out again to install my TV antenna. That should say it all, they are great. read more

Tyler and team did an excellent job helping me select a new laptop and then transferred all data to the new one: accurately! They are the go to place for electronics! read more

Great experience, fixed my Microsoft Surface laptop that would not turn on. Return for repair to Microsoft out of warrant repair/return was a flat $600.00 and Tuff Techies was $99 including a tune up! read more

this was my 4th time using TT for phone & TV issues. they are the best tech service in the Quad Cities area, knowledgeable, professional & friendly techs focused on customer service with fair pricing. read more

Tuff Techies was able to provide me with quick, and quality service. My computer was dying on me, brought it in, and TT was able to quickly and correctly find the problem, and resolve it a way less scarier price than what I was originally imagining going in to drop it off. Oh and when I got it back it was looking brand new. 10/10 read more

Tuff Techies, are great at what they do. There help prices and work is more than fare. They fixed my wife's computer in a few hrs and was able to pick it up the same day. I returned the next day with a different problem and they set up the computer right then and found the problem and sent me on my way. I want to let the team know they are very appreciated. You can't bet the price or workmanship. read more

Great Service, friendly... Highly Recommend Went to see about my XR battery... quick service read more

My husband and I have been using Tuff Techies for several years now. They installed our ethernet connection, fixed numerous computer issues, and put up our TV antenna. They attend to tasks quickly and have always done a great job for a great price. All of the technicians, including the owner Kyle, are courteous and conscientious. We are so glad to have made this connection and we highly recommend their service! read more

My desktop refused to let me enter anything but numbers. I dropped it off and was told it would be ready the next day. That afternoon they called and said it just needed a BIOS date reset and was ready to be picked up. Great customer service at a reasonable price. read more

I'm very pleased with a customer service and the product that we purchased throughTuff Techies. Everybody was patient and knowledgeable about the products and services that were provided. read more

Clint did a great job on straightening up our printers on home network! Polite. Personable and Professional.

Too good to come to my home and set up and do a data migration on a new computer. Will never use or recommend this company.

Praise for service and repair! Fair price and quick for iPhone screen repair. Recommended without reservation.

I can only say I totally appreciate Tuff Techies and their expert services. Because of the configuration of my computer system in my home office, I sadly need home visits each time and thankfully I live near their business so they can accommodate me. As always, Jeremy solved and fixed my printer in no time!! Thank you Jeremy and Tuff Techies !!! read more

My brother took his phone in on 3/13/25 they said it would take an hour or so to fix and they would call my phone once it was done. No call came, my brother went into the store before they closed and was told the phone still wasn't ready, he called again right before 5 and was told it still wasn't done but that the person working on the phone was going to stay until after closing to make sure the phone was repaired it should be done by around 5:30... My brother went into the store at 5:30 and the phone still was not done, they said they would have it ready the following morning... My brother drove in to go check on his phone and the store is closed on a Friday before noon due to weather. Roads are fine now it's plenty warmed up many businesses have opened up. There's no contact number that they gave him. He did stress to them that he needs his phone for work. After a lot of jumping through hoops trying to get a hold of someone, finally we were able to get a hold of Kyle who I believe is the owner, he was so wonderful about everything and told us the he went in regardless of the closure to fix my brother's phone himself, got it working and admitted he may have dropped the ball in reaching out to get a hold of someone to get my brother's phone back to him. However that is all squared away and he is meeting my brother at the store to return his phone. I just want to give our sincere gratitude to Kyle, for his workmanship and dedication to his customers. Going above and beyond to honor the word given. Regardless of the circumstances that followed. read more

We had to establish a contact information on my wife cell phone and laptop since her orginal information was found on the dark web. We had Jermey make a house call and added all new information for her in very excellent and exceptional way. Jeremy is a excellent computer technician he has helped us over the past service calls as well as assistance in purchasing new products. We appreciate all the excellent service from TufftTechies read more

Jeremy helped me tremendously by setting up an automatic invoice system, linking a program I use for work and my Proton email. I recommend Tuff Techies to do a great job with professionalism, a listening ear and limitless technical knowledge. read more

Jeremy was great! Found out what was happening with my laptop, did major cleanup & updates. Wow!! Replaced hard drive with SSD, too. Price for work was unbelievable! I will recommend to everyone!! read more

I am new in town and do not know any IT Tech's to help me with my Dell Laptop when it suddenly crashed and would not restart. After reading other reviews I called Tuff Techies and was pleased they could immediately look at my laptop. After their initial diagnoses I had them do all of the repairs they recommended. I am very happy with Tuff Techies and would refer them to anyone. read more