My husband called because our generator needed it's points set. If you look at the section of the…read moreinvoice it states the reason for the service. He wanted the points set. ** He usually services it himself & did do some maintenance on it but didn't set the points he works out of town & doesn't have time ** If you look at our invoice everything BUT the points being set was done. We paid for an overpriced oil change. *Check the general condition of generator *Clean generator when necessary *Change Engine Oil with Synthetic *Replace Oil Filter *Replace Air Filter, if needed *Replace Spark Plugs *Check Wiring for Loose Connections. Corrosion & Damage *Clean & Tighten Battery Terminals *Start generator and warm up *Transfer Power (If ATS Accessible) for 10 Minutes My husband called the office and spoke to Tracy and asked if the points were set. She said no and the tech said that should have been done at 25 hours. Ok, my husband missed it and the purpose of this visit was to set the points. The bill is paid but the service requested was NOT performed. It was a $287.50 oil change- UGH

I scheduled time to have an estimate done. I rushed over to the home to meet them for the estimate…read moreand waited patiently for 30 minutes past the appointment time. I then called to confirm they were still coming and was assured that Brent got stuck in a meeting but would be there shortly. I waited another hour and a half and still nobody showed. I called back and was greeted with an answering machine stating they were closed and to leave a message. Nobody ever even called back to apologize for the no show, or to reschedule the appointment. I hired someone else for the panel replacement and rewire. This person showed up for the estimate.

Very responsive and professional through the entire process…read more Quality of work fantastic at competitive price!

Todd and his team are beyond amazing. I called late in the evening and they were able to come by…read moreearly the following morning. They quickly found the problem, were great with communication on what was going on and fixed the issue promptly. Their prices are affordable and worth every penny. Their prices are also very competitive and affordable. I highly recommend Shepard Electric and will definitely be using them again and again!

I asked for an estimate, if it was free. I was TOLD "No we don't do free estimates. You pay a fee…read moreso we can put it towards the balance of OUR NEW machines." He LOST 3 customers INSTANTLY!!! I'm NOT responsible for HIS PURCHASES...NOR WILL I PAY them for him... DON'T EXPECT SATIFICATION!! They need YOUR MONEY...for THEIR choices!! Doesn't sound like a GOOD company...WHEN did they start bussiness?? Here are his EXACT words: No free esitmates. Huntingdon county.. the fee for the esitmate applies to the bal. Of the new equitment if purchased. I REPORTED HIM...BLOCKED HIM...BBB COMPLIANT!!!

BUYER BEWARE -- Heat went out in the middle of the night, and I could not get my regular HVAC guy…read more Called M&T Mechanical in the morning (8am) and they agreed to come and look at the problem which I believed to be a clogged fuel line. They arrived as indicated and looked at the oil furnace and ended saying that I had a "blown" motor. They'd be back after getting one from Ace Hardware. Got everything working again, which was good. When I got the bill ($700), I was more than surprised at the expense. Later, I checked the Ace Hardware website (and at the store ) which said the motor (Beckett 21805) was listed at $124.99 (Home Depot has it for @$87). I was willing to pay more for the emergency call but to get almost a 300% markup on the motor ($125 marked up to $350) and an oil filter (marked up to $100) is GOUGING. Normal industry rate is 50% markup. So, the long and short of it is: BUYER BEWARE when it comes to M&T Mechanical. You will DEFINITELY pay more than fair market and more likely be scammed by a company that's more interested in a big payoff that will cost consumers. Again, BUYER BEWARE when it comes to M&T Mechanical--it will work but will leave a hole in your pocket and bad taste in your mouth. If desperate for service, call elsewhere.